OBJECTIVE
Support work teams in preparing presentations, business cases, and delivering periodic reports.
Responsible for leading a client or one of our clients' accounts, training colleagues, and participating in service sales.
MAIN FUNCTIONS
- Manage assigned accounts, resolving service issues to ensure timely and high-quality fulfillment (orders, reports, presentations, and pending tasks).
- Analyze, compile, and present information/results from our studies, ensuring the continuity of the analysis aligned with client needs to contribute to the client's understanding of the results and perception of value.
- Monitor the consistency of databases and reports, proposing continuous improvements to their design and preparation.
- Train the client and other team members on the use and application of Household Panel data and on the use of data interaction or delivery tools to promote better understanding and use. - Complete understanding of panel variables and special analyses.
- Complete understanding of the client's workflow and ensuring timely information delivery.
- Development of analyses, briefs, and case studies requested by clients and prospects.
- Maintaining relationships based on trust, integrity, respect, and honesty with clients and KWP team members to improve communication.
- Development and training of new team members.
- Visiting supermarkets and sales channels to analyze product categories.
- Seeking business development opportunities with clients through new services.
TBDSkills Required
- Account management and client issue resolution
- Prepare presentations, business cases, and periodic reports
- Analyze, compile, and present study results; proficiency with Household Panel data and special analyses
- Monitor and improve databases and report design
- Train clients and team members on data use and delivery tools
- Understand client workflows and ensure timely information delivery
- Develop analyses, briefs, and case studies for clients and prospects
- Maintain trust-based client relationships and internal communication
- Visit supermarkets and sales channels to analyze product categories
- Identify and pursue business development opportunities with clients
What We Do
Numerator is a data and tech company bringing speed and scale to market research. Headquartered in Chicago, IL, Numerator has more than 2,400 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
