As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
CrowdStrike Services is seeking a Platform Operations Sr. Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike Falcon platform and related applications. The Platform Operations Sr. Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications.
What You'll Do:
Deployment and Operations activities may include:
Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
Assist customer with operationalizing all modules of the Falcon platform
Troubleshoot customer issues across small to large enterprises
Utilize and engineer native and 3rd party software deployment technologies
Develop scripting and application solutions using Falcon APIs
Customer project planning and status
Work closely and collaboratively with customer information technology teams
Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management
Assist customers with the integration of CrowdStrike into existing tools
Support both Incident Response and Compromise Assessment teams with deployment of Falcon and Falcon Forensics Collectors
Work closely and collaboratively with Platform Operations team to develop customer facing collateral
Ability to travel up to 25% of the time
What You'll Need:
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5+ years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:
Basic understanding of software deployment technologies
Knowledgeable on Windows, Mac, and Linux platforms
Excellent communication skills in Spanish and English.
Experience with communications and effective ability to build collaborative relationships
Experience with presentation technical content to various audiences
Experience in computer and network systems security
Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
Proactive and thorough ability to manage work and prioritize customer projects
High level of motivation; self-starter; results driven
Potential for travel and assignment work exists
Bonus Points:
Endpoint Security: Falcon platform (preferred), AV, and EDR solutions
Operating Systems: Windows, Linux, Mac
Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
Development: PowerShell, Python, Bash, Batch
Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
Compliance: CIS Benchmarks, STIGs, PCI, HIPAA
Database: SIEM, MSSQL, Splunk, LogScale
Identity: Identity, Active Directory, Azure-AD, SSO
Cloud: AWS, Azure, and GCP
#LI-Remote
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Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline
- 5+ years of experience performing IT deployments or in an end user/customer environment
- Basic understanding of software deployment technologies
- Knowledgeable on Windows, Mac, and Linux platforms
- Excellent communication skills in Spanish and English
- Experience with communications and ability to build collaborative relationships
- Experience presenting technical content to various audiences
- Experience in computer and network systems security
- Strong analytical/problem solving skills
- Ability to manage work and prioritize customer projects proactively
- Self-starter, results driven, highly motivated
- Ability to travel up to 25% of the time
- Experience with Falcon platform, AV, and EDR solutions
- Experience with SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
- Scripting/development: PowerShell, Python, Bash, Batch
- Experience with host-based firewall, file integrity management, data protection, vulnerability and attack surface management, IT automation
- Familiarity with compliance frameworks: CIS Benchmarks, STIGs, PCI, HIPAA
- Experience with SIEM, MSSQL, Splunk, LogScale
- Experience with Identity solutions: Active Directory, Azure AD, SSO
- Experience with cloud platforms: AWS, Azure, GCP
What the Team is Saying
CrowdStrike Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity is emphasized through RSUs and an ESPP with a lookback discount. Feedback suggests these stock programs are considered meaningful parts of total compensation.
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Healthcare Strength — Health coverage encompasses medical, dental, vision, mental‑health resources, and FSAs/HSAs. Feedback suggests these offerings are positioned as comprehensive across official materials and benefit listings.
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Leave & Time Off Breadth — Time off includes generous or “unlimited” PTO, paid holidays, volunteer time, and “Birthday PTO.” Feedback suggests these policies are presented as standard parts of the package.
CrowdStrike Insights
What We Do
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?
Why Work With Us
We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.
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CrowdStrike Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
