Account Director, UK

Posted Yesterday
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London, England, GBR
Hybrid
Senior level
Big Data • Marketing Tech • Sales • Software • Analytics • Big Data Analytics
PureSpectrum makes it easy for researchers to find and source survey takers with speed and confidence.
The Role
Manage and grow key UK client relationships, develop account strategies to drive revenue, advise on scripting/sampling, collaborate with internal teams, negotiate and close deals, monitor market trends, and report on sales KPIs while ensuring exceptional client service.
Summary Generated by Built In
Who We Are:
PureSpectrum is a rapidly growing market research and insights platform that simplifies technology, allowing researchers to gather and activate consumer data without disruption. As the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum is helping to shape the future of insights. 

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary respondent-level scoring system—PureScore—continues to set the industry standard for data quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of Newsweek’s Global Most Loved Workplaces (2023–2025), included in Inc.’s Best Workplaces (2024-2025), certified as a Great Place to Work (2022–2025), and featured on Built In’s Best Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality multi-sourcing and end-to-end automated research solution.

The Opportunity:
PureSpectrum is seeking an experienced and dynamic Account Director to join our UK team. As the Account Director, you will be responsible for managing and expanding key client relationships, driving revenue growth, and delivering exceptional customer experiences. This is an exciting opportunity to work in a fast-paced and innovative environment, collaborating with cross-functional teams to achieve business objectives. This role will report to VP of Account Management within the Client team.

This is a hybrid position. Candidates must be able to commute to the London office 3x a week.

Your Responsibilities:
  • Develop and execute account strategies to drive revenue growth and meet or exceed sales targets.
  • Build and maintain strong relationships with key clients, serving as their primary point of contact and trusted advisor.
  • Understand client needs and objectives, and provide strategic recommendations and solutions to drive business outcomes.
  • Collaborate with internal teams, including sales, marketing, and product, to ensure seamless delivery of services and exceed client expectations.
  • Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
  • Prepare and deliver compelling presentations and proposals to prospects and clients.
  • Negotiate and close deals, ensuring contract terms and conditions are met.
  • Track and report on sales performance and KPIs, providing regular updates to management.

Requirements:
  • Proven experience as an Account Director or similar role in the market research, technology, or related industry.
  • Ability to review a client brief and advise on the best scripting and/or sampling approach
  • Ability to work effectively with our Services Operations team to deliver sample-only data collection projects
  • Strong track record of exceeding sales targets and driving revenue growth.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to build and maintain strong client relationships.
  • Strategic thinking and problem-solving abilities.
  • Self-motivated, results-oriented, and able to work independently as well as in a team.
  • Willingness to travel as required.

PureSpectrum Perks:
 PureSpectrum is continuously focused on our culture, which is rooted in innovation, connection, and providing a great experience at all business levels —what we like to call PSX. Our team thrives in a creative and collaborative environment, with numerous opportunities for fun, connection, and team celebrations.

Our benefits include robust medical coverage, a wellness stipend to support your physical and mental well-being, paid parental leave, PTO. We believe in supporting our team both personally and professionally—empowering you to thrive inside and outside of work.


PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected status.

Skills Required

  • Proven experience as an Account Director or similar role in market research, technology, or related industry
  • Ability to review a client brief and advise on the best scripting and/or sampling approach
  • Ability to work effectively with Services Operations team to deliver sample-only data collection projects
  • Strong track record of exceeding sales targets and driving revenue growth
  • Excellent communication, presentation, and negotiation skills
  • Ability to build and maintain strong client relationships
  • Strategic thinking and problem-solving abilities
  • Self-motivated, results-oriented, able to work independently and in a team
  • Willingness to travel as required
  • Hybrid work: must be able to commute to the London office 3x a week

PureSpectrum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PureSpectrum and has not been reviewed or approved by PureSpectrum.

  • Healthcare Strength Employer-paid PPO medical coverage, low copays, mental health access via health plans and EAP, and disability/life insurance indicate strong core health benefits. Wellness stipends and group fitness options reinforce a comprehensive health focus.
  • Leave & Time Off Breadth Unlimited PTO, unlimited sick days, paid holidays, bereavement leave, and paid volunteer time provide broad flexibility to step away from work as needed. Flexible/hybrid work options further support practical time-off usage.
  • Parental & Family Support Paid maternal and paternal leave, FMLA job-protected leave, Dependent Care FSA, and family-friendly company events reflect meaningful support for families. Childcare and dependent-care provisions help reduce family-related financial strain.

PureSpectrum Insights

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The Company
HQ: Westlake Village, CA
283 Employees
Year Founded: 2016

What We Do

Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.

Why Work With Us

PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.

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