Company Introduction:
Mintel’s clients choose us because they know we’re drawing on Mintel data, knowledge, expertise, and insights that are rooted in the rigorous, multi-disciplinary research on which our reputation has been built.
To support the business priorities of our top global and regional accounts, our Strategic Client Partnership Model provides high-growth, high-value clients with a dedicated team of experts, ensuring we can deliver tailored support aligned to their unique business needs.
We are seeking a strategic Account Director for Strategic Partnership Accounts to own and grow a portfolio of these high-growth global and regional accounts, with a focus on deepening client relationships, identifying commercial opportunities, and building long-term value.
What You Will Be Doing:
You will own and grow a portfolio of Mintel’s largest and highest-value global and regional accounts. As the Account Director for Strategic Partnership Accounts, you will be responsible for renewing key client relationships, identifying growth opportunities, and positioning Mintel as a valued and preferred research partner. Day-to-day responsibilities include:
- Owning the commercial relationship for key accounts in your market, working closely with global account managers to support best practices and drive growth across Mintel regions.
- Building strong relationships across multiple levels of the client organization to identify opportunities for consultancy sales, contract upgrades, and long-term account growth.
- Leading regular strategic reviews with internal stakeholders to track progress against account plans and adjust priorities where needed.
- Developing and delivering creative business solutions that demonstrate ROI, strengthen client relationships, and support successful renewals.
- Meeting commercial KPIs set by the APAC management team, including contract upgrades, consultancy sales, and renewal targets.
- Maintaining accurate CRM records of client details, meetings, objectives, opportunities, and account activity.
- Planning and executing a strategic reach-out plan aligned with the annual account plan.
- Collaborating closely with internal business teams to ensure clients receive a consistent, high-quality experience across touchpoints.
We Are Looking for People Who Are:
- Commercially-minded: You can identify growth opportunities within existing client relationships and are comfortable leading conversations around renewals, upgrades, and consultancy solutions.
- Relationship-driven: You enjoy building trusted partnerships with senior stakeholders and navigating complex client organizations.
- Strategic and proactive: You are able to translate account goals into clear plans and take ownership of driving them forward.
- Collaborative: You work effectively with global account managers, internal stakeholders, and cross-functional teams to deliver the best client experience.
- Client-focused: You are motivated by understanding client needs and showing how Mintel’s data, insights, and expertise can support their business goals.
- Self-directed: You are comfortable managing priorities independently and taking accountability for the success of your account portfolio.
- A strong communicator: You can adapt your communication style for different clients, seniority levels, and internal business partners.
Must-Have Qualifications
- 8+ years of experience in sales or account management
- Native-level Japanese and business-level English proficiency
- Strong skills in Excel and PowerPoint
Nice-to-Have Qualifications
- Experience in the FMCG (Fast-Moving Consumer Goods) industry
- Experience in the Research industry
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
Skills Required
- 8+ years of experience in sales or account management
- Native-level Japanese proficiency
- Business-level English proficiency
- Strong skills in Excel and PowerPoint
- Experience in the FMCG industry
- Experience in the research industry
What We Do
Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it. So what goes into the market intelligence mix? MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future. MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide. PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers. COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge. The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge. That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
