Account Director, Canada

Posted 23 Days Ago
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Toronto, ON, CAN
In-Office
Expert/Leader
Artificial Intelligence • Legal Tech • Software
Collaborative AI for exceptional lawyers
The Role
Own Legora's largest, most complex North America-headquartered accounts post-sale. Drive rollout, adoption, expansion, and renewal through value-based success plans, C-suite relationships, and data-driven health metrics. Build AI-enabled automation and agents to scale engagement, pilot new playbooks, and partner with Legal Engineering to surface high-value use cases and mitigate adoption risk.
Summary Generated by Built In
About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.
Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.
1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.
We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.
Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.

  • We fight for excellence: high standards, direct, ego-free feedback.

  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

About the Role

As an Account Director, you'll own Legora's most strategic, global, and complex accounts post-sale — guiding them from rollout through adoption, expansion, and renewal. You'll operate with high autonomy in ambiguous territory, designing engagement approaches and acting as a trusted strategic partner to Leadership, Product, and Legal Engineering.

What You’ll Do
  • Own Legora's most strategic, global, and complex North America–headquartered accounts — driving firm-wide adoption and measurable value across a multinational footprint.

  • Design the value strategy across every phase of the client relationship — from rollout through adoption — defining what success looks like and architecting the path to it.

  • Drive sustained engagement through value-based success planning and C-suite relationships, partnering with Legal Engineering to surface high-value use cases and reframe how clients work.

  • Get ahead of adoption and retention risk — using data and early signals across complex, politically nuanced client organizations to activate champions, neutralize blockers, and keep momentum where others would stall.

  • Build with AI — automating your own workflows and equipping the team with agents and tooling that compound leverage, making Legora's AI-native way of working a competitive edge on every account.

  • Pilot new engagement motions where no playbook exists, turning what works into repeatable, data-informed value frameworks the team adopts.

What You Bring
  • 10+ years in the legal field, management consulting, client advisory, or a comparable strategic, client-facing field, managing complex, high-stakes logos.

  • A track record of owning client relationships end-to-end and delivering measurable impact on adoption and usage.

  • Meaningful experience building and sustaining C-suite relationships — trusted as an advisor at the most senior levels, with the executive presence to know when to listen, guide, or drive a decision.

  • Experience advising legal teams, regulated industries, or sophisticated professional services clients; legal tech or law firm experience a strong plus.

  • A builder who thrives in ambiguity and automates — fluent with AI, you design solutions where no playbook exists and create leverage for yourself and your team by building agents and automating workflows, not just using them.

  • Strong data fluency and a metrics-driven read on client health and outcomes, paired with sharp communication and storytelling.

What’s In It For You
  • Global collaboration: Partner with teams and clients across Europe, APAC, and North America.

  • Competitive package: Comprehensive salary, benefits, and tools for success.

  • Meaningful work: Your efforts shape how thousands of lawyers use AI daily.

  • In-person environment: Toronto office is designed for ambitious builders.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • 10+ years in the legal field, management consulting, client advisory, or comparable strategic client-facing role
  • Proven track record owning client relationships end-to-end and driving measurable adoption and usage
  • Experience building and sustaining C-suite relationships with executive presence
  • Experience advising legal teams, regulated industries, or sophisticated professional services clients
  • Legal tech or law firm experience
  • Fluent with AI and experience automating workflows and building agents/tooling
  • Strong data fluency and metrics-driven approach to client health and outcomes
  • Ability to operate autonomously, design engagement approaches, and pilot new motions in ambiguous environments
  • Based in or able to work in-person at the Toronto office

Legora Compensation & Benefits Highlights

  • Healthcare Strength U.S. role descriptions outline comprehensive medical, dental, and vision coverage with HSA/FSA options, plus access to partners like One Medical and Maven. Similar wording across multiple postings indicates a standardized health offering.
  • Parental & Family Support Generous parental leave, Dependent Care FSA, and family health services (e.g., Maven) extend support to employees and dependents. These benefits are highlighted repeatedly in U.S. job materials.
  • Leave & Time Off Breadth Unlimited PTO is positioned as a core element of the package alongside paid sick days and holidays. Multiple postings present this consistently for U.S. roles.

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The Company
Chicago, Illinois
700 Employees
Year Founded: 2023

What We Do

Our mission is to empower exceptional lawyers. We’re building the world’s first truly collaborative AI for legal professionals: a workspace for boundless collaboration between lawyer ingenuity and machine intelligence. We're serving 1000+ clients across the globe and are backed by Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator, and other top investors.

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Typical time on-site:
Chicago, Illinois
Denver, Colorado
Houston, Texas
London, England
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