Account Coordinator

Posted 4 Days Ago
Be an Early Applicant
Grand Rapids, MI
Junior
Fintech • Software • Financial Services
The Role
The Account Coordinator will provide administrative support to the Account Service Team and clients, ensuring a positive customer service experience through processing and coordination. Responsibilities include policy reporting, invoicing, data entry, and coordinating client communications.
Summary Generated by Built In

About Acrisure:
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
The primary function of the Account Service Associate is to provide administrative support to the Account Service Team and client. The position is accountable to provide a positive customer service experience through general processing and coordination functions to ensure Account Service Team and / or client timelines are handled accurately and timely.
Responsibilities:
 

  • Provides overall administrative support to Account Service Team.
  • Policy reporting and compliance monitoring
  • Submit invoicing to accounting and accounts receivables monitoring
  • Troubleshoot invoicing issues with accounting and carriers
  • Prepare and deliver policy documents, endorsements and forms
  • Review accuracy of data in client and information management systems
  • Accurately enters data into multiple platforms.
  • Monitor general Outlook mailbox and distribute emails as necessary
  • Coordinates client calls with the Account Service Team as needed


Requirements:
 

  • Strong computer skills and knowledge of Microsoft Office products.
  • High level of comfort working independently
  • Ability to work in a fast-paced environment with a high degree of accuracy and attention to detail.
  • Excellent verbal and written communication abilities.
  • Ability to work well on a team.
  • Strong organizational and multi-tasking abilities
     

Education/Experience:
 

  • High School Diploma or GED.
  • Minimum of 1 year experience performing administrative function preferred

Physical Demands:
 

  • Long periods in a seated position
  • Screen Exposure
  • Large amounts of typing
  • Must have access to a reliable source of transportation.
     

Benefits & Perks:
 

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option
  • Opportunities for Growth
  • Parental Leave
  • Generous time away
     

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Top Skills

MS Office
The Company
HQ: Grand Rapids, Michigan
3,983 Employees
On-site Workplace

What We Do

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.

Discover more at www.Acrisure.com.

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