Sales Operations Analyst

About the Role:

We’re looking for a Sales Operations professional to partner with Gusto Health insurance (HI) sales leaders. As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high-growth sales team. This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have an insatiable desire to learn to solve the business problems they face.

Here’s what you’ll do day-to-day:

• Day-to-day support of sales program: Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analysis, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion. Process design and improvement: Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience.
• Sales Productivity & Enablement: Develop pipeline management best practices, and metrics/analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects.
• Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts.
• Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.

Here’s what we're looking for:

• 3-5+ years of strategy, ops, or analytical experience; ideally 2 years sales facing experience at a fast-paced technology company is preferred.
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders.
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
• True passion for sales: you creatively find ways to make sales teams more productive.
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar).
• You are a self-starter and fast learner; no one tells you where to find the answers.
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce.
• Executive written and verbal communication.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. Our cash compensation amount for this role is targeted at $107,000 - $120,000 in San Francisco and New York, and $83,000 - $100,000  in Denver & most remote locations.  Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.