Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Arrowhead Automotive is looking for an Account Coordinator to join our team. In this position, you will support our Strategic Account Management and Sales Teams by handling service requests for our highest revenue customers. Additionally, you will perform routine customer service tasks and provide administrative support for new and renewal business sales for the agency.
Arrowhead Automotive is a division of Brown & Brown Insurance. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers.
Arrowhead Automotive offers a benefits and compensation package that meets today’s most important needs and includes:
- A challenging and stimulating career that provides growth and development.
- Group medical, dental, vision, life, and disability benefits.
- Paid time off and a 401(k) retirement plan as well as an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.
- A hybrid work environment is available with this position.
If you want to be part of a growing organization that is energetic and driven, contact us today.
JOB DUTIES:
- Handles urgent and complex customer requests.
- Consults with Customers, Carrier Partners, Account Managers, and Producers.
- Processes policy service items in accordance with our service level agreements, including certificates of insurance, ID cards, endorsements, and loss runs.
- Assists with new and renewal business processing and administration as needed.
- Performs data entry as needed.
- Other duties as assigned.
REQUIREMENTS:
- High school diploma or equivalent and three to five years customer service experience and/or an equivalent combination of education and experience.
- Associate’s degree and two to three years insurance agency experience preferred.
- Willingness to learn multiple computer applications.
- Takes initiative to work independently and within a team environment.
- Ability to prioritize and manage multiple tasks.
- Demonstrates attention to detail and organizational skills.
- Must be comfortable working in a high volume, production environment.
- Property and Casualty Insurance License preferred (is required within 90 days of hire).
For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- High school diploma or equivalent
- Three to five years of customer service experience or equivalent combination of education and experience
- Associate's degree
- Two to three years of insurance agency experience
- Willingness to learn multiple computer applications
- Ability to work independently and within a team environment
- Ability to prioritize and manage multiple tasks
- Attention to detail and organizational skills
- Comfort working in a high-volume production environment
- Property and Casualty Insurance License within 90 days of hire
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
