Account Assistant

Posted 4 Days Ago
Be an Early Applicant
Columbia, MO, USA
In-Office
20-20 Hourly
Junior
Insurance
The Role
Contacts existing clients about annual surety bond renewals, explains payment and financing options, collects payments by phone, documents conversations, answers billing questions, and communicates account status. The role is part-time, onsite, and follows a consistent weekday schedule. Paid training is provided, and no insurance or surety experience is required.
Summary Generated by Built In
Account Assistant (Part-Time, Mid-Day Hours)Tokio Marine HCC company | Columbia, MO | OnsiteRole Overview

Looking for steady part-time work that fits around the rest of your life? SuretyBonds.com is hiring Account Assistants to work with our existing clients on their annual bond renewals. Your schedule is set, consistent, and always falls Monday through Friday between 9 AM and 5 PM. No nights, no weekends, and no cold calling.

What you will do
  • Call existing clients ahead of their bond renewal date to let them know what is coming up.
  • Walk clients through payment and financing options.
  • Collect payment over the phone.
  • Document each conversation while answering billing questions and communicate status within our process.
  • Work from a prepared list of current clients.
What we're looking for
  • Reliability. We obsess over service, so our team counts on our calls to clients.
  • Consistency. We are looking for someone that can work a minimum of 15 hours up to 20 hours per week.
  • Willingness to learn. No insurance or surety experience is required! Paid training is provided.  
  • High school diploma or equivalent is required
  • Strong written and verbal communication skills
  • 2 years of customer service, sales, or office experience is preferred
Pay Transparency & Schedule
  • $20/hour
  • Monday – Friday, shifts scheduled between 9 AM to 5 PM
  • 15-20 hours/week (No Wednesdays, No weekends)
  • Onsite at our downtown Columbia MO office
  • A set schedule that stays the same week to week
Please Note

This position is a cash-sensitive position which means we take customer payment over the phone. It requires a criminal background check and a credit check before your start date, and a credit check annually thereafter. All checks are completed in accordance with the Fair Credit Reporting Act and other applicable laws.

_______________________________________________________________________________

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Skills Required

  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Ability to work 15 to 20 hours per week on a consistent weekday schedule
  • Reliability and consistency in client service and scheduled calls
  • Two years of customer service, sales, or office experience
  • Pass a criminal background check and credit check before starting, with annual credit checks thereafter

Tokio Marine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tokio Marine and has not been reviewed or approved by Tokio Marine.

  • Healthcare Strength Medical options include established carriers with PPO and HDHP choices, plus dental, vision, pharmacy, telehealth, and condition‑specific programs for comprehensive access. An employee assistance program and mental‑wellbeing resources further reinforce day‑to‑day support.
  • Retirement Support A 401(k) with company match and employer‑paid life and disability coverage strengthen long‑term financial security. Careers materials and recent updates signal continued attention to retirement and protection benefits.
  • Wellbeing & Lifestyle Benefits Wellness incentives, fitness access, and a holistic “body, mind, wallet, life” framework expand total‑rewards value beyond insurance alone. Paid volunteer time and community programs add lifestyle‑oriented benefits aligned with purpose.

Tokio Marine Insights

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The Company
Houston, Texas
2,600 Employees

What We Do

Tokio Marine HCC can help you or your clients be prepared for unpredictable weather patterns. Event weather insurance protects revenue losses caused by adverse weather conditions that reduce attendance and the sales of concessions, food and parking.

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