Job Description
About us
We are on the journey to consolidate the digital capabilities and business processes at Retail Concept across the leadership areas IKEA Retail Experience, Brand & Marketing, Learning and Development and Expansion. A journey that needs passionate people who embrace change and development, dare to question and want to make a difference. If that sounds like you, come and join us. Together we can do great things so IKEA can be an even better home furnishing retailer in the future.
The main responsibility areas in the Retail Concept Operations (RCO) following the new Inter IKEA operating model are
· Retail processes End-to-End
· Digital capability areas
· IKEA.com and IKEA.net channels
· ROSS
In short, the responsibility areas are described below
Retail processes End-to-End: The retail process is to describe how IKEA work with retail throughout that value chain. It start with our identity, the range. How we manufacture and supply the range to the franchisees and then how to communicate, sell and customer fulfillment. The process indirectly defines the capabilities IKEA need and at least half of the process and capabilities is defined and managed by the franchisees.
Digital capability areas: It is the different capabilities the support retail concept and consist of both subject matter experts, process people but also the digital tools as needed. Tools as currently provided are for example IKEA Digital Design System Skapa, IKEA Knowledge graph, Visa Retail Guidance, Range Selection Tool etc.
IKEA.com and IKEA.net channels: Is the external brand building top domain of IKEA online. It is not the sales channel that sit on the franchisee side, but the rather the part that explain for the customer audience of who we are.
Retail Operation Solution and Support (ROSS): It is the combined upper funnel of IKEA.com retail websites as mainly contracted by IKEA IT AB but also the lower funnel of customer checkout, payment, order orchestration, fulfillment, finance, customer support and supply. This is a combination of capabilities from Supply and the Microsoft 365 Dynamics Enterprise resource planning (ERP) platform provided as a service to most of the non INGKA franchisees.
The job as Accessibility Engineer provides support for the Retail Concept Operations digital products, as part of the digital capability areas.
About you
You believe that creating great digital products and services means that they are fit for purpose and accessibility engineering is a mean for supporting the business. You have extensive experience in software engineering, web content accessibility guidelines and especially front-end development for customer facing applications. You love to work in an agile environment where your closest friends will be the UX manager, UX designers, content communication specialists, digital ethics specialists but also other software engineers. You have a strong curiosity and interest in the IKEA concept, understand brand, inclusiveness and commerciality as digital accessibility is very much in line with the IKEA business idea “A better everyday life for the many people”.
In addition, we expect
· Minimum 5 years of software development experience
· Minimum 2 years hands-on working with WCAG implementation on customer facing applications on the engineering side
· Experience of performing testing, assessments and compliance audits of digital accessibility
· Strong communication skills to effectively share knowledge. Create technical guidelines, train others, and present technical concepts to internal audiences
· Good knowledge of IKEA.com, IKEA.net and eCommerce
· Experience of agile and domain driven product development
· Familiar with front-end development frameworks like React and Svelte.
· Ability to change direction as appropriate based on new ideas, approaches, and strategies
· Ability to collaborate with others (including virtual) such as team members, stakeholders and suppliers to achieve goals
· Good ability to communicate technical concepts and processes clearly at an appropriate level to team members, stakeholders and suppliers
· Ability to understand the complexity of IKEA business and the role of technology as an integrated part of the business
As an accessibility engineer, you will
· Develop, run and maintain high-quality code in the area of digital accessibility but as a supporting function across the products in Retail Concept digital area.
· Use and improve accessibility engineering frameworks such as for example framework for screen readers, give guidance and provide expertise help across and within the products in Retail Concept digital area but also outside the area, i.e. other development areas at Inter IKEA group.
· Be part of the new established digital accessibility services group with digital ethicist, UX accessibility designer, UX designers where digital ethics as the overarching domain.
· Take part 25-40% as a regular software engineer in any other of the products in the Retail Concept product portfolio focusing on digital accessibility. For example helping out with digital accessibility in the IKEA.com global development.
Additional Information
A few more details for you This position is full-time (40 hours per week) and is located Malmö, Sweden. Some travel will be required.
Please send your application – CV in English latest 19th of November 2024. We really want to get to know you, so make sure you tell us why you want to work at IKEA and why you would be a good fit for this role.
In this role you will be reporting to the Software Engineering Manager.
At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers dreams and needs. At IKEA, we’re all on the same project.
If you have a special need that requires accommodation in the recruitment process, just let us know.
What We Do
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.
The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.
The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.
Any jobs published on this page are offered by different companies operating under the IKEA Trademark.
IKEA was founded in Sweden in 1943.
