Access & AI Enablement Engineer (MTS)

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
Join our team as an Access & AI Enablement Engineer, where you’ll design and deliver software solutions on the Salesforce platform and use AI as a core part of how the work gets done.
You’ll reduce operational overhead through automation, and help your teammates build AI-first habits along the way.
What You’ll Actually Be Doing

• Design, build, and deliver software solutions, with code/solution reviews, testing, and quality assurance for your own and others’ work
• Apply AI tools and automation to streamline repetitive processes and reduce operational overhead in existing workflows
• Partner with and upskill teammates on best practices, including AI-first approaches to problem-solving
• Own the full outcome of your work, including what AI generates on your behalf, and take on expanding scope as the team’s remit grows

You’re Our Person If...

• Proven experience on the Salesforce platform (declarative + technical)
• Engineering background with a demonstrated AI-first approach — you’ve orchestrated AI into a real workflow, not just used AI tools personally
• Track record reducing operational overhead/friction through automation or tooling
• Comfortable blending hands-on casework with peer coaching/upskilling, and validating AI-generated output for correctness, security, and team standards
• Required: Salesforce Certified Administrator, Advanced Administrator, and Platform App Builder certifications, plus proven experience performing Salesforce admin work within a large-scale, enterprise organisation.

Even Better If...

• Familiarity with security/access governance concepts (least-privilege, JIT access, SOX-scoped orgs)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.