Join Us Today!
Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. Don't wait any longer, apply now and take the next step towards a rewarding career!
AAA Club Alliance is actively hiring for an experienced full-time Retail Membership Sales Specialist! Check out what AAA can offer you:
- The starting base compensation for this position is $20.97 to $26.83 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.
- This position is eligible to earn incentive pay, with an average payout of $162.00 - $500.00 per month.
- Store hours from Monday to Friday, 8AM to 6PM, and Saturday, 8AM to 5PM; 37.5 Hour Work Week
- No Sundays!
- Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.
Location Address: 7865 Sudley Road, Manassas, VA 20109
What our Retail Membership Sales Specialists do:
- Sell and process new AAA memberships, while maximizing opportunities to upsell and cross-sell upgrades and add-ons.
- Drive active engagement with our membership base through in-store sales, inquiries, and outbound calls. Effectively welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
- Ensure all leads and interactions are accurately documented, maintaining clear records for future reference.
- Serve as the go-to person in the store for all membership-related inquiries, providing expert guidance and support to customers
- Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.
What you will need:
- Bring a minimum of three (3) years of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectations.
- Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
- Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
- Notary Public designation or willingness to obtain with 6 months of employment.
- High school diploma or equivalent required
- Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings. This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.
Full time Associates are offered a comprehensive benefits package that includes:
- Medical, Dental, and Vision plan options
- Up to 2 weeks Paid parental leave
- 401k plan with company match up to 7%
- 2+ weeks of PTO within your first year
- Paid company holidays
- Company provided volunteer opportunities + 1 volunteer day per year
- Free AAA Membership
- Continual learning reimbursement up to $5,250 per year
- And MORE! Check out our Benefits Page for more information
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
SalesSkills Required
- Minimum of three (3) years of sales and customer service experience.
- Effective written and oral communication skills.
- Proficiency navigating multiple websites and programs (computer skills).
- Notary Public designation or willingness to obtain within 6 months of employment.
- High school diploma or equivalent.
- Satisfactory pre-employment and post-employment screenings (criminal, drug, state/vendor-specific) and ability to obtain necessary membership licenses as required.
- Willingness/ability to assist in Cashiering, Tag and Title, and IDEMIA services as backup.
- Availability to work scheduled store hours Monday–Saturday (37.5 hour work week).
What We Do
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
