2nd Line Leader Sales - Mid-Market Account Management (d/f/m)

Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

2nd Line Leader Sales - Mid-Market Account Management (d/f/m)

Temporary, Full-time · Munich, Berlin

The Role: How you'll make an impact at Personio

At Personio, we’re not just selling software—we’re transforming how businesses manage their
people. In this high-impact 2nd-line leadership role, you will lead our Mid-Market Account
Management teams, crafting strategies that drive renewals, expansion, and cross-sell
opportunities while ensuring an outstanding customer experience.
You’ll own a critical part of our revenue engine, shaping the Net Revenue Retention (NRR)
strategy for our largest and most strategic customer segment. You’ll also play a key role in
executive-level decision-making, cross-functional alignment, and building a world-class
sales culture.

Role Responsibilities: What you'll do
Strategic Leadership & Execution

• Own and drive NRR growth – Set and execute the strategy to maximize renewals,
  expansion, and cross-sell (Payroll & Apps).

• Lead high-performing teams – Inspire, mentor, and develop Account Management
  leaders to exceed ambitious sales and retention goals.

• Optimize sales processes – Leverage data, insights, and best practices to improve
  performance, efficiency, and team productivity.

• Cross-functional collaboration – Work closely with Customer Success, Product, and
  Revenue Operations to ensure seamless execution and customer impact.

Sales & Customer Growth

• Ensure teams consistently hit revenue targets – Own the numbers and drive
  accountability in a fast-paced, high-growth environment.

• Strengthen executive-level customer relationships – Engage directly with key
  accounts to drive retention, upsell, and long-term partnerships.

• Champion customer success – Ensure a high level of customer satisfaction while
  balancing business growth and commercial objectives.
  

Role Requirements: What you need to succeed

• Proven sales leadership – 8+ years in SaaS sales leadership, with 3+ years managing
  sales teams at 2nd-line level

• Growth mindset & sales expertise – A track record of exceeding revenue targets,
  leading large sales teams, and driving strategic growth initiatives.

• Executive-level relationship building – Experience engaging C-level stakeholders and
  navigating complex customer organizations.

• Cross-functional leadership – Ability to collaborate with Product, Marketing, and
  Customer Success to drive GTM excellence.

• Winning mentality – Self-motivated, results-driven, and ready to scale a
  high-performing sales function.

• Fluent in English & business proficient in German.
  

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.
Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

• Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity

• Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years

• Make an impact on the environment and society with 1 (fully paid) Impact Day

• Receive generous family leave, child support, mental health support, and sabbatical opportunities.

• We follow an office-led, remote friendly approach, including opportunities to work from home and international locations. Many of our teams have designated days for gathering in the office to enhance collaboration and foster a sense of community.

• We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch.