The Role
Manages the Joliet plant’s platform engineering and IT infrastructure operations, including Windows and Linux servers, virtualization, storage, backup, and Cisco networking. Leads technical teams, oversees incident and change management, ensures 24x7 operational readiness, manages infrastructure capacity and performance, and supports plant connectivity and availability. The role includes hiring, performance management, vendor and offshore team coordination, ITIL process oversight, major incident response, and infrastructure strategy.
Summary Generated by Built In
10891-Manager, Platform Engineering
Location: Joliet, IL (5 days on-site)
Company Overview:
Hyundai Autoever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and Managed Services Provider support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations. If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation. Website: http://www.haeaus.com
What you will be doing:
Selected candidate will be responsible for the overall management, design, administration, and optimization of platform infrastructure, storage, backup, and network systems supporting manufacturing and business operations at the HAEA Joliet plant. Provide guidance and direction to technical staff in order to support HAEA business objectives and ensure high availability of plant operations.
Key roles & responsibilities:
Decision Making/Discretion
Strategy Development
Location: Joliet, IL (5 days on-site)
Company Overview:
Hyundai Autoever America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and Managed Services Provider support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations. If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation. Website: http://www.haeaus.com
What you will be doing:
Selected candidate will be responsible for the overall management, design, administration, and optimization of platform infrastructure, storage, backup, and network systems supporting manufacturing and business operations at the HAEA Joliet plant. Provide guidance and direction to technical staff in order to support HAEA business objectives and ensure high availability of plant operations.
Key roles & responsibilities:
- Lead and mentor the platform engineering team to plan, operate, and troubleshoot the Joliet plant's infrastructure and operational workload.
- Lead day-to-day IT Operations for the Joliet plant, including incident, problem, and change management, service levels, and 24x7 operational readiness across all platform, storage, backup, and network services.
- Provide guidance and direction for a broad range of technical solutions to install, upgrade, secure, tune, monitor, and maintain Windows and Linux server environments and their underlying virtualization and compute infrastructure.
- Oversee administration, capacity planning, and performance optimization of HPE Nimble/Alletra storage and data protection using Veeam Backup & Replication.
- Direct the management, configuration, and support of Cisco network devices (routers, switches, firewalls) to ensure secure and reliable plant connectivity.
- Identify program needs and coordinate solutions and support for plant operations.
- Design and oversee efficient, effective IT management processes aligned with ITIL best practices.
- Identify and resolve user/customer issues impacting plant operations.
- On-call 24x7 for operational support and onsite rotation for P1/P2 major incident management and emergency response.
- Manages the work efforts of supervisors/individual contributors.
- Responsible for hiring, firing, performance appraisals, and pay reviews.
- Makes decisions based on unit objectives, as well as company policies and procedures.
- Manage onshore and offshore platform and infrastructure engineers.
Decision Making/Discretion
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
- Networks with key contacts outside own area of expertise.
Strategy Development
- Determines methods and procedures on new assignments and may coordinate activities of other personnel.
- Bachelor of Science degree preferred or equivalent work experience (including 6+ years experience in Information Technology).
- 10 Years managing a technical support or infrastructure team.
- Experience leading a team in the integration and support of Windows and Linux (RedHat/CentOS) server environments and virtualization platforms.
- Hands-on experience managing HPE Nimble/Alletra storage and Veeam Backup & Replication.
- Strong working knowledge of Cisco network devices (routing, switching, and firewalls).
- 7+ years of experience in managing compute, storage, backup, and network infrastructure.
- 2+ years management experience
- Prior experience supporting a manufacturing or plant environment strongly preferred.
- ITIL certification preferred.
- AWS and/or Azure certification preferred.
Skills Required
- Bachelor of Science degree or equivalent work experience
- At least 6 years of experience in Information Technology
- 10 years managing a technical support or infrastructure team
- Experience leading integration and support of Windows and Linux server environments and virtualization platforms
- Hands-on experience managing HPE Nimble or Alletra storage
- Hands-on experience with Veeam Backup and Replication
- Strong working knowledge of Cisco routing, switching, and firewall devices
- At least 7 years managing compute, storage, backup, and network infrastructure
- At least 2 years of management experience
- Experience supporting a manufacturing or plant environment
- ITIL certification
- AWS or Azure certification
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The Company
What We Do
Welcome to Hyundai AutoEver America (HAEA) - An automotive information technology organization, committed to providing world-class technology services to its clients throughout North America. In today’s fast-paced global business environment, information technology is a necessity to build a competitive advantage with operational efficiencies and increase market share. With that understanding, Hyundai Motor Group established us in March 2005. Based in Orange County, California, Hyundai AutoEver America (HAEA) is an established, growing company and an affiliate of Hyundai Motor Group, a Fortune Global 500 Company. Hyundai AutoEver worldwide has more than 4,000+ IT experts working in 23 subsidiaries, as well as in various locations across eight countries. We are looking for people to help us make history and envision a new future. By consolidating all IT-related resources into one company, HAEA will be able to provide top-quality IT services to its Hyundai Motor Group companies and act as the information bridge between Global Headquarters and North America.
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