Jobs at ZoomInfo

Research and verify company firmographic and executive contact data for ZoomInfo’s sales intelligence platform. Responsibilities include collecting information from LinkedIn, company websites, and reports; validating data accuracy; maintaining data integrity; following privacy and confidentiality standards; analyzing spreadsheets; and collaborating with cross-functional teams.

The Accounts Receivable Specialist manages customer collections through outbound calls and emails, follows up on overdue invoices, resolves billing discrepancies and payment disputes, maintains collection records, reviews aging reports, and collaborates with Sales, Customer Success, and Finance. The role requires meeting collection targets, escalating high-risk accounts, supporting process improvements, and working the 7 PM to 4 AM IST shift.

Provide technical customer support for SaaS platform integrations, troubleshoot incidents, recommend workflows, and escalate unresolved issues to engineering. Document best practices, educate customers on third-party integrations, capture product feedback, and identify renewal risks and upsell opportunities. The role requires strong communication, troubleshooting, organization, customer service, and the ability to explain technical concepts to both end users and developers.

Leads enterprise applications engineering strategy across SAP and Salesforce ecosystems, including SAP ERP implementation and a global delivery center. Manages and develops engineering teams, oversees architecture, security, scalability, integrations, and executive stakeholder relationships. Leads an AI Center of Excellence responsible for designing and deploying GenAI solutions, agentic systems, RAG pipelines, and enterprise automation across Finance, Marketing, Sales, and HR.

Own the vision, roadmap, and architecture for ZoomInfo’s SAP BRIM Order-to-Cash platform. Lead integrations across Salesforce, SAP BRIM, RAR, FI-CA, and FI-GL; design revenue recognition models; ensure IFRS 15 and ASC 606 compliance; optimize billing and accounts receivable processes; and partner with Finance, Sales Operations, Legal, and Engineering. The role also leads requirements workshops, testing, training, release evaluation, and continuous improvement.

Own ZoomInfo’s global data partnership and supply strategy, including build-buy-partner-acquire decisions, strategic data agreements, co-sell motions, acquisition theses, supplier portfolio economics, and data-quality evaluations. Lead executive partner relationships and cross-functional deal execution across sales, product, legal, privacy, security, procurement, and corporate development while ensuring compliance with global privacy regulations.

Leads and mentors a geographically distributed engineering team building production GenAI and agentic AI solutions for enterprise applications. Responsibilities include architecting multi-agent workflows, RAG pipelines, tool integrations, evaluation frameworks, guardrails, data pipelines, and AI-powered automation. The role partners with executives on use cases, ROI, and build-versus-buy decisions while maintaining hands-on involvement in software engineering, machine learning, deployment, research, and technical enablement.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, pipeline forecasting, and deal closure. The role requires meeting sales quotas, conducting solution and transactional selling, building client relationships, identifying opportunities within existing accounts, and maintaining accurate Salesforce forecasts. This hybrid position includes collaboration with sales teams and professional client meeting preparation.

Optimize multi-cloud and AI spending across GCP and AWS by identifying savings opportunities, automating budgets and anomaly alerts, enforcing tagging and allocation frameworks, managing discounts, and partnering with engineering teams on cost-efficient architectures. Build dashboards, forecasts, and reporting; govern third-party technology spend; and establish scalable FinOps practices, tooling, and financial accountability across the organization.

Leads enterprise GTM technology consulting engagements from discovery and solution architecture through implementation and enablement. Partners with sales on scoping, proposals, estimates, and SOWs; designs CRM integrations, workflows, automations, data architectures, and AI-enabled solutions. Serves as technical lead and trusted advisor, facilitates stakeholder alignment, identifies expansion opportunities, mentors engineers, and collaborates with Product, Engineering, CX, and Sales. Contributes reusable architectures, playbooks, technical documentation, and delivery governance.

Manage 80–100 mid-market accounts, driving renewals, GTM One adoption, migrations, upsells, and cross-sells. Demonstrate platform ROI, conduct product demonstrations, monitor account health, mitigate churn risk, and coordinate expansion and dispute-resolution plans. The role requires strategic SaaS account management, experience with tiered pricing and data intelligence or CRM ecosystems, strong executive communication, and a record of exceeding quotas and improving retention.

Own and deliver backend initiatives end-to-end for a recruiting application, build agentic AI capabilities, collaborate with a small team, and use AI coding tools daily to scope, ship, and maintain production features.

Own demand generation strategy for ZoomInfo’s existing business, including qualified pipeline and revenue targets. Develop integrated campaigns across LinkedIn Ads, paid media, events, content, and partnerships. Lead account-based marketing, buying-group engagement, customer adoption campaigns, budget allocation, campaign optimization, and performance attribution. Partner with Sales, RevOps, Finance, Content, Product Marketing, Website, and Account Management teams to drive expansion and measurable commercial outcomes.

Administer the enterprise Okta environment and build identity automation for onboarding, role changes, and offboarding. Manage SSO, MFA, device trust, zero-trust policies, SaaS integrations, identity pipelines, and API connectors. Troubleshoot Tier 2/3 identity and federation issues, support access audits and compliance reporting, and maintain technical documentation. Partner with Security, Infrastructure, Engineering, employees, and executives while serving as the East Coast on-site identity expert.

Lead finance transformation initiatives by modernizing FP&A, automating workflows, building AI-enabled tools, redesigning planning and forecasting processes, and improving operational efficiency. Partner with finance and business leaders to manage costs, generate insights, and deploy custom models, agents, and applications. The role may also expand into corporate development activities such as M&A and debt financing.

Research and verify B2B data for ZoomInfo’s Scoops product. Responsibilities include gathering information from online sources, reviewing content for relevance, updating records, conducting quality assurance, identifying data errors, supporting data cleanup, testing dataset health, and evaluating automated data models. The role requires accurate data entry, strong attention to detail, independent prioritization, and clear communication.

Supports Sales Operations and Account Management by reviewing, classifying, processing, organizing, storing, and reporting on customer and vendor contracts. Reviews standard provisions, recommends changes, assists with contract-management strategy and policy implementation, processes routine contracts, and collaborates on contract-compliance investigations. The role requires strong attention to detail, organization, commercial contract experience, Microsoft Office proficiency, and Salesforce familiarity.

Designs and maintains automated test suites, develops comprehensive test strategies and plans, performs complex end-to-end and systems testing, analyzes quality data, identifies risks, and drives software reliability. Collaborates with cross-functional teams and senior stakeholders, advises on quality practices, writes test specifications, and promotes testability and validation within application code.

Build and maintain full-stack workflow applications and event-driven systems using Java or Node.js, Angular or React, Kafka, and workflow orchestration platforms. Design APIs, distributed services, retries, state management, observability, and long-running processes. Optimize reliability and performance, troubleshoot production issues, lead technical initiatives, collaborate cross-functionally, mentor engineers, and promote strong development practices.

Leads ZoomInfo’s strategic technology, ISV, hyperscaler, cloud marketplace, integration, and data distribution partnerships. Owns partner strategy, executive relationships, co-sell motions, marketplace commercialization, joint business planning, revenue and pipeline targets, governance, and partner performance. Builds and leads the Strategic Technology and ISV team while coordinating with Sales, Product, Engineering, Marketing, Legal, Finance, and RevOps to expand distribution, adoption, and commercial outcomes.