Jobs at ZoomInfo

Research and validate company firmographic and executive contact data for ZoomInfo’s sales intelligence platform. Maintain data accuracy, consistency, privacy, and confidentiality while following research protocols. Analyze spreadsheets and data tables, identify AI-driven automation opportunities, prioritize work independently, collaborate cross-functionally, and mentor junior team members. The role works a 1 PM to 10 PM IST shift in a hybrid environment.

Build and optimize high-throughput Java backend systems processing hundreds of millions of contact profiles. Design scalable solutions for entity resolution, data quality, attribute selection, and contact publication. Develop testing frameworks and rules for fragmented data, collaborate with data scientists and engineering teams, and contribute to architecture, performance, scalability, and technical strategy across the Person Data platform.

Leads enterprise procurement strategy, strategic sourcing, supplier governance, contract negotiations, and procurement analytics. Manages complex technology agreements involving SaaS, cloud infrastructure, cybersecurity, and enterprise software. Partners with executive, legal, finance, security, and technology stakeholders to reduce costs, mitigate risks, improve supplier performance, and strengthen procurement processes. Oversees contract compliance, dashboards, business cases, negotiations, governance frameworks, and transformation initiatives while mentoring procurement professionals.

Lead complex enterprise customer onboarding programs from planning through implementation, managing scope, timelines, risks, dependencies, governance, and executive communications. Coordinate cross-functional teams, standardize onboarding methodologies, create reporting and dashboards, improve delivery processes, influence product priorities, and mentor onboarding managers. Ensure customers achieve rapid time-to-value and long-term adoption across multiple concurrent SaaS implementations.

Manage strategic mid-market and enterprise customer relationships, driving product adoption, retention, renewals, and account growth. Develop account success plans, conduct business reviews, identify adoption trends and renewal risks, educate customers on product releases, and communicate feedback internally. Serve as a trusted advisor to executive stakeholders while coordinating cross-functional teams to deliver customer value and resolve issues.

Manage approximately 250 SMB customer accounts, focusing on retention, upselling, referrals, product demonstrations, forecasting, pipeline management, and closing phone-based deals. The role requires understanding customer verticals, identifying expansion opportunities, preparing for client meetings, and collaborating with sales teams. It is a hybrid position with remote work on Mondays and Fridays.

Lead complex enterprise customer integrations and implementations across CRM and marketing automation platforms. Provide technical consultation to executives and stakeholders, troubleshoot integration issues, perform root cause analysis, document defects, and recommend improvements. Mentor implementation managers, collaborate cross-functionally, lead technical workshops, and guide clients on architecture, security, workflows, and scalability. Drive process excellence while managing multiple complex projects.

The Senior GTM Success Manager owns strategic customer relationships, product adoption, retention, renewals, and account growth. They develop account plans, conduct data-driven business reviews, identify usage and performance risks, recommend solutions, and communicate customer feedback internally. The role requires analyzing customer data, diagnosing business needs, partnering cross-functionally, and serving as a trusted advisor to executive stakeholders in a SaaS environment.

Architect and scale backend services for talent search, candidate matching, and AI-driven recruitment products. Build LLM orchestration, agentic workflows, MCP integrations, secure REST APIs, and high-throughput microservices. Design data models across SQL, NoSQL, vector, and search databases; optimize cloud infrastructure, performance, and reliability. Mentor engineers, lead code reviews, and drive technical execution for distributed systems supporting large-scale professional data.

Manage end-to-end IT procurement, including sourcing, contract review, negotiation, approvals, renewals, supplier governance, compliance, and onboarding. Lead RFP, RFI, and RFQ processes; define sourcing strategies; negotiate vendor agreements; oversee payment and financial processes; monitor supplier performance and SLAs; resolve contract disputes; and provide procurement expertise to stakeholders. Maintain procurement metrics, contracts, and governance programs while managing multiple priorities.

Provides Tier 1 Salesforce platform support by managing tickets, troubleshooting user issues, monitoring errors, performing data loads and maintenance, and escalating complex problems. Assists with Salesforce configuration, permissions, QA smoke and regression testing, defect tracking, requirements refinement, and process documentation. Collaborates with business and technical teams to maintain data integrity, resolve production issues, and improve operational workflows.

Lead senior engineering teams responsible for ZoomInfo’s operational and analytical data platforms. Set strategy, architecture, and roadmaps for Bigtable, BigQuery, ingestion pipelines, CDC systems, reliability, scalability, observability, and compliant customer data deletion. Manage technical leaders, develop engineering talent, prioritize competing initiatives, and partner with executives, product, legal, compliance, security, and downstream engineering teams to accelerate data onboarding and maintain platform integrity.

Build and enhance large-scale entity resolution and matching services using Java, Spring, cloud-native infrastructure, distributed systems, and machine learning. The role involves designing scalable, reliable, low-latency backend solutions; improving matching results; supporting millions of users and billions of documents; collaborating with product and architecture teams; and driving the long-term roadmap for matching algorithms.

As a Senior Principal Software Engineer, you'll develop a unified data platform, architect infrastructure, implement APIs, and mentor teams, focusing on data processing and reliability.

Designs and maintains enterprise-scale data pipelines, warehouses, and lakehouses using Python, Airflow, DBT, and Snowflake. Integrates structured and unstructured data, establishes data quality standards, and supports AI-ready infrastructure. Owns production operations, on-call incident response, observability, remediation, and documentation. Partners with ML, data science, product, and business teams; advises leadership on data strategy and infrastructure investments; and mentors junior engineers.

Own demand generation strategy, pipeline targets, account-based marketing, and expansion campaigns for existing business. Develop segmentation and buying-group strategies, direct paid media, events, content, and partnerships, manage demand investment, and ensure consistent messaging. Collaborate with Sales, RevOps, finance, content, product marketing, website, and account management teams. Drive customer adoption of new products and features while using pipeline metrics, attribution, and AI to improve campaign execution.

Drive enterprise new business sales from prospecting through close, managing complex six-figure transactions and C-suite relationships. Develop account plans, negotiate with legal and procurement teams, coordinate cross-functional proposals, use CRM and CPQ tools, and deliver accurate sales forecasts. The role requires strategic account management, MEDDIC expertise, strong communication, analytical decision-making, and a minimum of three days per week in a US office.

Leads strategy and end-to-end execution for major trade shows, conferences, brand events, and corporate activations. Manages event objectives, booth design, messaging, vendors, budgets, assets, swag inventory, and cross-functional coordination. Partners with field marketing, sales, demand generation, creative teams, and agencies. Measures attendance, lead quality, pipeline contribution, and ROMI to optimize future programs.

Build and scale backend services and APIs using Node.js, architect microservices, optimize distributed systems, resolve production issues, and implement monitoring and alerting. Collaborate cross-functionally on feature delivery, participate in architecture decisions and code reviews, mentor junior engineers, and use AI-assisted development tools to improve productivity and code quality.

Lead the evolution of ZoomInfo’s multi-cloud infrastructure and AI-search platform. Architect and operate Solr, HBase, Redis, vector-search, and Kubernetes-based stateful workloads; manage AWS and GCP infrastructure with Terraform; improve networking, observability, reliability, and performance; automate operations with Python, Go, or Bash; and lead incident response and root-cause analysis for distributed systems.