Jobs at Zoom

Contribute to AI research in LLM post-training and reinforcement learning, developing scalable systems for Zoom's AI Companion. Engage in innovative research, implement model architectures, and partner with teams to translate prototypes into production systems.

The Account Executive will sell Zoom's Workplace platform to State & Local Government accounts, focusing on Voice and Contact Center solutions, while managing procurement processes and building relationships with government leaders.

Lead enterprise-wide AI adoption by defining and executing AI strategy, building transformation roadmaps, identifying high-impact AI use cases, managing cross-functional initiatives, engaging executives, and measuring business outcomes and ROI.

Build, deploy, and operate Zoom UCaaS/CCaaS services across multi-cloud environments. Implement IaC (Terraform), manage Kubernetes/Docker production workloads, develop automation and CI/CD pipelines, maintain observability and incident response, perform on-call duties, and ensure production security and reliability using tools like Python, Bash, Grafana, and Prometheus.

The Channel Account Manager drives revenue growth by managing partner relationships, developing sales strategies, and analyzing market trends in the Unified Communications space, specifically in Saudi Arabia.

Develop and optimize AI runtimes for large language models and other AI services, focusing on performance, cost efficiency, and scalability.

The AI Engineer will design scalable APIs and SDKs for AI services, collaborate with AI research teams, and ensure API security and performance. Responsibilities include building processing systems, integrating services, and maintaining documentation.

Manage customer experience partner/channel activities across Benelux and Nordics, align cross-functional teams, drive partner adoption and performance, and support customer-centric initiatives within a hybrid work model.

Lead growth initiatives for Zoom Services in the UK, develop go-to-market strategies, partner with sales, marketing and product teams, drive revenue and adoption across Zoom offerings, build strategic relationships, and measure and optimize service performance.

Lead channel sales efforts across Central Eastern Europe, empowering teams, managing partnerships, and executing strategic sales plans in collaboration with internal and external stakeholders.

The Account Executive will manage relationships with mid-market clients in the UK, selling collaboration products, achieving sales targets, and initiating new accounts.

The Account Executive will build relationships with mid-market clients in the UK, selling AI-powered collaboration products and achieving sales targets.

The QA Automation Engineer will create automation frameworks, integrate AI testing, and support CI/CD pipelines while collaborating with teams to meet business needs.

The role involves designing AI agents, integrating with customer systems, and ensuring successful deployments while providing technical validation and capturing feedback for improvements.

Drive enterprise sales for employee engagement solutions, manage a full sales cycle, engage with HR leaders, and achieve revenue targets.

The SMB Account Executive manages relationships with Japanese SMB clients, offering Zoom platform solutions. Requires sales proficiency and business-level Japanese.

The Data Scientist will build scalable data models and predictive systems for customer growth, collaborate with teams, maintain model performance, and ensure data quality.

The Account Executive will drive sales for Zoom's Workplace Platform in Latin America, focusing on both new and existing customers with a significant employee base. Responsibilities include identifying business opportunities, managing sales cycles, delivering demos, and building relationships with decision-makers.

Lead a team of technical experts in deploying AI-driven customer engagement solutions, ensuring quality, performance, and project goals are met.

Empower partners to enhance customer experience deployments through technical guidance, monitor performance, and facilitate collaboration across teams.