Jobs at Zoom

The ZRA Specialist engages with sales executives to implement AI solutions, facilitating improved sales processes and operational efficiency. Responsibilities include conducting workshops, coordinating POCs, and simplifying AI concepts for clients.

The Account Executive will manage relationships with public sector clients, drive digital transformation through tailored solutions, and ensure client satisfaction while achieving sales goals.

Design and develop Zoom Contact Center features using Java and Spring Boot. Build secure, scalable microservices and RESTful APIs on AWS (EC2, ECS, ElastiCache, S3) with NoSQL. Translate roadmap into specifications, implement integrations, and drive cloud-based test automation and deployment strategies to ensure performance and stability.

Develop and optimize video processing applications and algorithms for desktop and mobile. Research and evaluate video processing and neural-rendering methods, implement modular, high-performance code, integrate and deploy deep learning models across Mac, Windows, iOS and Android, and build test environments and tools for runtime verification.

Sell Zoom's Workplace Platform to midmarket customers by prospecting, managing inbound leads, upselling existing accounts, delivering demos and proposals, conducting QBRs, engaging C-level executives, qualifying needs, and coordinating technical resources to close deals.

Lead the ecommerce product roadmap to drive user acquisition, activation, monetization, and revenue growth. Prioritize features using market, customer, and data insights; run A/B tests; maintain metrics dashboards; collaborate with Engineering, Design, Marketing, and Sales to launch and iterate on product experiences.

Conduct high-volume outbound outreach to identify and qualify opportunities, partner with Account Executives to prioritize accounts, engage senior executives, craft personalized messaging (calls, email, social, video), and collaborate with sales to meet quarterly goals while experimenting with outreach strategies.

Lead ownership and evolution of a scalable design system: build reusable accessible UI components, define tokens and theming, align Figma with production, create documentation and governance, integrate tooling (Storybook, CI/CD), mentor teams, and evaluate AI-assisted workflows to improve developer and designer experience.

Design and produce motion-led storytelling from concept through delivery: storyboarding, 2D/3D animation, and motion UI. Collaborate with designers, editors, and copywriters, manage multiple projects, apply Zooms motion systems, and champion brand motion across marketing deliverables.

Sell Zoom Workplace to enterprise customers by qualifying opportunities, engaging C-suite decision makers, delivering demos and proposals, managing complex accounts and upsells, driving pipeline and forecasts, and conducting Quarterly Business Reviews to grow and retain business.

Design, implement, and evaluate machine learning and deep learning algorithms—especially ASR for live captioning—using C++ and Python. Build and optimize Conformer, RNN-T, Transformer encoder, and beam-search based systems, perform distributed GPU training, testing, debugging, and documentation. Work with large-scale computing frameworks and adapt ML technologies to VR/AR, robotics, and interactive products. Resolve complex problems, define methods for new assignments, and may coordinate other personnel.

Drive full SaaS sales cycle to close new enterprise and mid-market clients in HR tech. Build pipeline via Sales Navigator, Apollo, and AI; conduct deep discovery, demos, and MEDDPICC-based qualification; manage procurement, legal, and security reviews; forecast sales, multithread accounts, and hand off to customer success.

Sell Zoom platform solutions to mid-market (51-500 employees) customers in Japan. Develop and maintain customer relationships, meet sales targets, use CRM and sales tools (Outreach, ZoomInfo), and leverage UCaaS/platform knowledge. Communicate with local customers in business-level Japanese and collaborate with the regional sales team in a hybrid work model.

Lead enterprise sales across Switzerland for Zoom collaboration and AI-enabled products. Drive new business, engage C-level stakeholders, manage complex buying cycles and contracts, maintain pipeline and forecast accuracy, deliver presentations, and collaborate cross-functionally to ensure customer success.

Senior-level engineer responsible for designing agentic AI systems: defining architecture, prototyping solutions, collaborating with cross-functional teams, and guiding implementation from design to production.

Manage partner ecosystem in Japan, driving sales execution with large SI companies. Seek candidates with 8+ years of tech sales experience and fluent Japanese skills.

The Senior Infrastructure & Hardware Engineer is responsible for designing, deploying, and maintaining HPC and AI server environments, ensuring high performance and stability in data center operations.

Lead partner-led implementations and retention for Zoom CX by establishing technical standards, enabling partners, monitoring deployment health, and identifying expansion opportunities. Serve as the technical liaison across Product, Engineering, and Partner teams to mitigate churn, support day-2 operations, and translate new product capabilities into partner-driven customer value.

Sell Zoom’s Workplace Platform to midmarket companies (51-500 employees) as a hunter/prospector. Qualify and create opportunities across a defined territory using high-volume cold calling and CRM tools to schedule meetings and close deals. Work in a structured hybrid environment and collaborate with sales teams to expand Zoom platform adoption.

Sell employee engagement and listening SaaS to mid-market customers. Own full sales cycle, build relationships with HR leaders, execute territory plans, collaborate cross-functionally, manage complex multi-stakeholder deals, and meet quarterly and annual revenue targets.