Jobs at Zoom

The Mid Market Account Executive will engage with mid-market business clients, providing Zoom solutions while managing end-to-end sales activities and collaborating with the sales team.

Design and implement backend features for Zoom Mail/Calendar using modern C++ and NoSQL databases, ensure data security, troubleshoot issues, and collaborate with DevOps on deployment.

The role involves architecting real-time communication interfaces, designing analytical dashboards, optimizing frontend workflows, and establishing CI/CD protocols for large-scale deployments.

Implement SMS chat for Zoom Contact Center, design architecture, troubleshoot production issues and enhance features, focusing on technical feedback.

The Account Executive will sell Zoom's Workplace platform to State and Local Government accounts, focusing on Voice and Contact Center solutions, while building relationships and navigating procurement processes.

The role involves financial analysis, planning, and collaboration with sales teams, focusing on budgeting, forecasting, and performance management. It includes building reports, conducting market analysis, and managing expenses.

Develop and enhance Zoom Meeting client for VDI on multiple platforms; troubleshoot issues, improve documentation, and collaborate with teams for product success.

The Technical Support Engineer supports enterprise clients with Zoom products, requiring networking knowledge and strong communication in Japanese and English.

The CX Sales Executive will promote and implement Zoom's contact center solutions while expanding customer awareness and engagement in the Tokyo market.

Design and implement critical processes for a subscription billing system while collaborating with cross-functional teams. Requires expert SQL skills and familiarity with various databases and DevOps methodologies.

The Upmarket Account Executive will engage with large business clients in Tokyo, customizing Zoom services and driving growth through managing sales cycles and customer relationships.

The Commercial Sales Manager in Tokyo will lead a sales team, ensuring performance against targets and driving data-driven sales strategies. The role requires strong leadership skills and collaboration, with a focus on motivating a high-performance culture.

The role involves creating new opportunities, managing end-to-end sales, and expanding business within existing accounts, focused on organizations with over 501 employees in Japan.

Manage direct and indirect partner renewals, drive customer satisfaction to minimize churn, and handle upsell opportunities within a defined book of business.

The Channel Account Manager will manage channel partnerships, drive sales strategies, and enhance business growth through Zoom's offerings, focusing on AI-powered collaboration tools.

Drive Zoom platform sales through top regional partners by developing partner relationships, executing joint sales strategies, conducting product demos, forecasting and tracking account metrics, and standardizing partner sales motions to remove friction and grow revenue. Work closely with internal sales, technical, and leadership teams and be onsite with partners regularly.

Lead the development of backend systems and APIs, optimize performance, collaborate across teams, and contribute to architectural decisions.

Develop and optimize AI runtimes for large language models and other AI services, focusing on performance, cost efficiency, and scalability.

The AI Engineer will design scalable APIs and SDKs for AI services, collaborate with AI research teams, and ensure API security and performance. Responsibilities include building processing systems, integrating services, and maintaining documentation.

The CX Partner Technical Advisor is responsible for driving partner-led implementations and customer retention, ensuring partners successfully adopt Zoom CX solutions while managing risks and operational support.