Jobs at ZOLL Medical Corporation

Owns end-to-end support, configuration, enhancement, and optimization of Oracle Fusion Cloud SCM applications. Translates supply chain business needs into system designs, integrations, configurations, and testing plans; provides production support and root-cause analysis; evaluates release impacts; ensures data governance and compliance; and coordinates SIT, UAT, regression testing, deployments, and continuous process improvement across global supply chain operations.

Manages EMS territory sales for ZOLL medical devices, including achieving hardware and disposable quotas, developing customer accounts, building sales pipelines, and gaining competitive share. Provides customer education, coordinates technical scope reviews, maintains CRM records and demonstration inventory, submits forecasts and activity reports, and spends at least three days weekly in the field serving fire departments, ambulance services, and municipal agencies.

Conduct IT audits across systems, applications, and processes; assess security controls, privacy compliance, and regulatory frameworks; identify and track risk remediation; review security alerts and logs; prepare audit reports; and collaborate with IT, Security, and Compliance teams to improve organizational security and compliance maturity.

Develop and execute joint marketing strategies, campaigns, eCommerce initiatives, promotions, and go-to-market programs with strategic distribution partners across the UK and Nordics. Manage partner marketing plans, brand assets, events, and enablement materials while collaborating with Sales, Digital Marketing, Product Marketing, and Sales Enablement. Analyze campaign performance, pipeline contribution, and ROI, provide optimization recommendations, and manage an Associate Partner Marketing Manager. Travel up to 30% internationally.

Develop and execute partner marketing strategies for ZOLL distribution partners across France and BENELUX. Manage co-branded campaigns, eCommerce growth plans, promotions, demand generation, product launches, events, marketing assets, and brand compliance. Collaborate cross-functionally with sales, digital marketing, product marketing, and enablement teams. Analyze campaign performance, report ROI, optimize investments, and localize French-language materials. The role requires managing multiple projects, budgets, partner relationships, and up to 30% international travel.

Lead government and military sales for resuscitation products across Southern/Mediterranean Europe. Build distributor partnerships, manage RFIs/tenders, meet sales targets, maintain CRM pipelines, and collaborate with regional and North American teams to drive market penetration and compliance.

The Territory Manager will drive sales efforts in hospitals, manage lead generation, conduct product demos, and close deals to meet sales goals.

Designs, develops, and supports MuleSoft Intelligent Document Processing solutions using Generative AI, LLM prompt engineering, DataWeave, and Salesforce integrations. Responsibilities include configuring document actions and schemas, publishing REST APIs, optimizing extraction accuracy, managing human-in-the-loop workflows, architecting high-throughput CloudHub pipelines, optimizing resources, and providing Tier 3 production support for mission-critical document processing systems.

The Staff Software QA Engineer will lead quality assurance for Salesforce and enterprise integrations. Responsibilities include defining testing standards, translating requirements into comprehensive test cases, building automation frameworks, executing manual and automated tests, tracking defects, supporting root cause analysis, validating AWS architectures and data pipelines, and mentoring QA engineers. The role also involves collaborating with stakeholders and vendors during iterative releases and maintaining the stability, performance, and compliance of integrated applications.

Supervises and develops the service-provider coordination team, manages staffing and schedules, oversees provider documentation and certification, and coordinates monthly assignments. Maintains ERP data quality, monitors service performance and telephone service levels, produces operational reports, trains sales teams, supports continuous improvement and change management, and ensures adherence to internal processes and ISO quality procedures. Participates in cross-functional projects and manages administrative and contractual records for service providers.

Coordinates and supports cross-functional R&D services projects, maintaining plans, timelines, risks, dependencies, meeting documentation, and stakeholder accountability. The role helps ensure deliverables are completed on time, within scope, and in compliance with global regulatory and quality standards. It also contributes to project management templates, workflows, and standards while facilitating collaboration and resolving execution issues.

Field-based medical device sales and support role assisting Territory Managers with account growth, LifeVest and CDx product utilization, customer enrollment and training, medical order support, clinical education, territory coverage, and sales objectives. The role engages physicians and hospital staff, presents clinical data, analyzes territory trends, and provides account management across hospitals and medical offices. A bachelor's degree, relevant sales or clinical experience, and a valid driver's license are required.

Coordinate and manage service workflows for ANZ Technical Service: create and track service jobs, schedule field engineers, process RMAs and repairs, maintain compliant service documentation, support invoicing and QA/RA, track spare parts and KPIs, liaise with customers, logistics, finance and clinical teams, and recommend process improvements.

Support and train LifeVest providers and internal teams, manage provider certification and contracts, oversee patient equipment allocation and troubleshooting, ensure administrative and quality standards, run internal trainings, manage inventories, and coordinate with field and headquarters teams to ensure optimal patient service.

Provide clinical support for ZOLL cardiac products, train and advise clinicians on device use, collect clinical feedback, assist with implementations, and help ensure optimal patient outcomes through education and technical-clinical expertise.

Sell ZOLL temperature management systems and disposables to hospitals within a defined territory. Build clinician relationships, drive unit and capital sales, support product evaluations and training, manage demos and inventory, provide customer support and feedback, and collaborate with internal teams to meet revenue targets.

Develop, validate, document, and support manufacturing and test processes for electro-mechanical medical devices. Implement process controls and measurement systems (Gage R&R, Cpk), lead Lean/Six-Sigma improvement projects, ensure regulatory compliance, and support production launches and global process transfers. Up to 10% international travel.

Lead full-cycle recruiting for exempt, non-exempt, and temporary roles for Acute Care Technology. Partner with managers to define requirements, source candidates, manage ATS, schedule interviews, prepare offers and new-hire packages, administer referral and temporary personnel programs, and maintain headcount and staffing reports. Provide HR support and ensure compliance with OFCCP and employment law.

Lead product security across software, cloud, and medical device environments. Drive vulnerability management, SBOM/third-party component review, security hardening, threat modeling, risk assessments, and audit/FDA/FedRAMP support. Coordinate remediation with Engineering, DevOps, CloudOps, QA/RA, IT and Compliance and prepare security evidence, procedures, and tracking of action items.

Answer high-volume inbound calls to place and process orders, provide order/shipping/status information, handle returns/credits, process orders via Oracle, assist customers with ZOLL web store navigation, and collaborate across departments to meet customer-service standards.