Jobs at ZOLL Medical Corporation

Supports the customer support and sales teams by coordinating LifeVest patient fittings, follow-up visits, and in-services with contractors. Manages contractor selection, field inventory, shipping, service metrics, documentation, insurance information, and customer relationships. Provides product installation support, negotiates contractor fees, assists with onboarding and policy implementation, and handles multiple priorities in a fast-paced environment.

Leads the global commercial contracts function for a medical device division, managing contract professionals responsible for drafting, negotiating, and administering sales and distribution agreements. Establishes contracting standards, metrics, procedures, and risk-management practices; handles complex agreements and escalations; partners with Legal, Sales, Finance, Marketing, and Compliance; expands contract capabilities across agreement types; supports acquisitions; and develops the global team.

Sells ZOLL wearable cardiac defibrillators, diagnostic products, and patient management software to healthcare professionals across hospitals and medical facilities. Builds clinical utilization, educates providers on patient indications, ordering, billing, and reimbursement requirements, achieves territory sales objectives, manages accounts and business plans, analyzes market trends, attends medical education events, and maintains customer credentialing. The role is field-based in the Bronx territory and requires regular travel among healthcare accounts.

Prepares financial reports, forecasts, budgets, models, dashboards, and variance analyses for senior leadership. Tracks KPIs, supports FP&A and month-end close activities, identifies financial risks and cost-saving opportunities, and provides financial guidance to cross-functional teams. The role presents insights to non-financial stakeholders, improves reporting processes, supports strategic planning, handles complex analyses, and mentors junior analysts within a multinational environment.

Leads daily Customer Success Operations across IDTF, PCP, and Employee Benefits programs. Manages and develops direct reports, prioritizes workloads, monitors service levels and performance metrics, resolves escalations, and improves workflows. Maintains scorecards, SOPs, coverage plans, and operational reporting while coordinating with Customer Success, Sales, Digital, Operations, reimbursement stakeholders, and external partners to ensure accurate, timely, scalable service delivery.

Coordinates customer success workflows for home sleep apnea testing programs, including order entry, documentation, status tracking, patient-order dispensing, physician-office communication, and issue resolution. Maintains operational data, monitors service levels, supports reporting and task assignments, identifies process improvements, and helps implement workflows and tools. The role collaborates with internal teams, field and account stakeholders, physician offices, and patients to ensure accurate, timely service delivery.

Develops, validates, documents, and improves manufacturing processes, equipment, controls, and production testing for regulated electro-mechanical medical devices. Supports new product transfers, design for manufacturability, process validation, FMEA, quality problem resolution, supplier and facility transfers, Lean/Six Sigma improvements, cost reduction, ergonomics, and production documentation. Collaborates with R&D, Operations, Quality Assurance, suppliers, and cross-functional teams.

Coordinates international shipments of medical devices from documentation through delivery and AES filing. Prepares commercial and proforma invoices, certificates of origin, export compliance documents, dangerous goods declarations, and other shipping paperwork. Liaises with freight forwarders, parcel carriers, international warehouses, business partners, and customers to resolve complex issues and ensure timely, compliant delivery. Supports global trade compliance while managing high-volume workloads and strict deadlines.

Leads public safety marketing strategy across APAC, including market analysis, annual planning, budgeting, product opportunities, integrated campaigns, distributor marketing, sales enablement, tenders, conferences, and regional stakeholder coordination. Partners with global and US marketing leaders to execute strategies, improve market penetration, support product launches, manage promotional activities, and measure campaign performance across diverse markets.

Performs evaluation, functional testing, servicing, and basic troubleshooting of new and used medical devices. Uses electronic test equipment and written procedures, records product and quality information, identifies failures, and communicates issues. The role requires learning test systems, following medical-device regulatory and safety procedures, cross-training across work areas, supporting process improvements, and handling potentially unclean recycled devices. Work is onsite and physically demanding, involving frequent standing, lifting, carrying, pushing, pulling, and repetitive motion.

Provides administrative support to Quality, Assurance, Regulatory Affairs, and Service teams across ANZ. Responsibilities include maintaining SOPs and forms, scheduling meetings and compliance activities, supporting audits, preparing presentations, arranging travel, processing expenses and invoices, ordering supplies, coordinating events, and assisting with vendor communications and special projects.

The Controller oversees accounting operations, including reconciliations, journal entries, accounts payable and receivable, vendor payments, financial close, reporting, budgeting, audits, tax authority interactions, and accounting staff supervision. The role requires a CPA, strong accounting and leadership experience, and proficiency with Microsoft Office. The Controller also supports process improvements, trains employees on Microsoft Dynamics, and completes ad hoc finance projects.

Manage and develop an electrical engineering department supporting regulated medical-device development and sustaining projects. Allocate resources, mentor engineers, coordinate multidisciplinary teams, review electrical design documentation and test reports, plan budgets, address manufacturing and customer issues, and support laboratories, vendors, quality, regulatory, manufacturing, procurement, and service functions. The role requires expertise in analog and digital design, PCB development, communication protocols, EMC, debugging, and international safety standards.

The Senior Procurement Analyst supports procurement operations through data analysis and reporting, enhances cost efficiency, supplier performance, and inventory visibility, and develops actionable insights through dashboards and metrics.

Supports LifeVest patient account processing by reviewing and routing faxed documents, entering patient and physician information, creating accounts, attaching records, and retrieving missing agreements or shipping details. Coordinates with patients, Patient Service Representatives, Territory Managers, and internal departments to verify information and maintain accurate prescription and installation records. Answers calls, provides customer service, supports account teams, and may work holidays or varying shifts.

Manage and improve enterprise vulnerability management using Tenable and related technologies. Define scanning strategies, analyze and prioritize vulnerabilities, coordinate remediation, validate closure, and improve asset coverage and reporting. Develop dashboards and metrics, support exception reviews and audit evidence, and contribute to endpoint, identity, cloud, Zero Trust, hardening, and threat-hunting initiatives. Partner with infrastructure, cloud, application, security operations, and other technical teams across a complex global environment.

Processes patient and device information in internal systems and Salesforce, initializes devices, manages paperwork, creates shipping labels, uploads reports, and tracks deliveries. Responds to sleep clinic inquiries, assists with scheduling, and resolves delivery issues with customers and internal teams. The role requires accurate data entry, strong communication, organization, attention to detail, and the ability to manage a high volume of accounts with minimal supervision.

Sells ZOLL wearable cardiac defibrillators, cardiac diagnostic products, and patient management systems to healthcare professionals across Eastern Washington. Builds hospital and clinical relationships, provides clinical and technical education, supports ordering and billing processes, drives product utilization, achieves territory sales goals, maintains account and business records, analyzes market trends, and attends medical education events. Requires frequent field presence in hospitals and medical offices, credentialing access, and territory travel.

Designs and maintains operational data infrastructure for smart manufacturing, including pipelines, data warehouses, ETL/ELT processes, time-series data systems, integrations, governance, and trusted datasets. Uses SQL and Python to support reporting, analytics, automation, dashboards, and operational decision-making. Partners across manufacturing and enterprise systems, investigates complex data challenges, evaluates emerging technologies, and supports advanced analytics and digital transformation initiatives.

Designs, develops, tests, documents, and debugs electrical circuitry for medical devices including defibrillators, pacemakers, and monitors. Responsibilities include analog, digital, power supply, isolation, and high-voltage circuit development; collaboration with electrical, mechanical, and software engineers; vendor coordination; and manufacturing and quality support. The role requires product design experience, electrical test equipment proficiency, troubleshooting skills, and ability to work independently in a regulated medical-device environment.