At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won’t just have a job. You'll have a career—and a purpose.
Join our team. It’s a great time to be a part of ZOLL!
Job Summary
Responsible for the development, technical support, continuous improvement, and sustaining activities related to the ZOLL Product Lifecycle Management (PLM) System.
Essential Functions
Coordinate system updates with Sr. PLM System Administrator and key business stakeholders. Liaise with 3rd party contractors and internal IT members as required.
Trouble shoot technical software issues in real time with Sr. PLM System Administrator working directly with IT technical team as needed to ensure an improved business solution.
Develop a detailed knowledge of data structures to assist with requested reporting needs or data questions.
Maintain and document changes to Approval Matrix working with Department Managers and ZOLL’s Quality Management System.
Research opportunities to maintain best in class Product Lifecycle Management platform.
Prepare test scripts with Sr. PLM System Administrator, perform system testing, and write up validation documentation.
Provide desktop support to the geographically diverse user community as required, resolving client issues in a timely manner.
Maintain Service Ticket log, working to resolve and close assigned Service tickets.
Assign User Licenses as required, and maintain License log and License Pool User counts.
Assist with PLM Change Control Training for New Hires.
Required/Preferred Education and Experience
Bachelor's Degree in Computer Science or Equivalent required
Experience with Agile PLM and/or Oracle Cloud required
Experience with a PLM System as an administrator and/or analyst required
PLM System implementation experience preferred
Knowledge, Skills and Abilities
Oracle Business system experience preferred.
Project management experience preferred.
Working knowledge of product structure, Bill of Materials (BOM's), and change management.
Flexibility and willingness to quickly learn new tools/methods.
Strong team player, ability to work with minimal instruction and supervision.
Strong written and verbal communication skills and the ability to conduct technical demonstrations and presentations to stakeholders at all organization levels.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Standing - Occasionally
Walking - Occasionally
Sitting - Frequently
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
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The annual salary for this position is:
$81,200.00 to $121,800.00This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.
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What We Do
ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care.
The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.
