Jobs at Zocks

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Designs and evolves cloud platforms supporting scalability, reliability, security, and multi-region operation. Owns Kubernetes environments, networking, infrastructure as code, CI/CD, observability, distributed systems, and developer platforms. Partners closely with software engineers on architecture and operational improvements, adopts AI-powered engineering tools, and participates in a sustainable on-call rotation. The role requires strong cloud, Linux, networking, automation, and software engineering expertise in complex production environments.

Own outbound sourcing strategy across open roles, building passive-candidate pipelines from scratch through Boolean and X-ray search, LinkedIn Recruiter, and personalized outreach. Conduct candidate conversations, evaluate initial fit, and partner with hiring managers and leadership on search strategy. Manage searches end-to-end, adapt sourcing approaches, and represent Zocks to prospective candidates.

Own the full post-sale customer lifecycle for a portfolio of SMB accounts, including onboarding, adoption, value realization, account health, churn prevention, renewals, and upsell coordination. Lead customer check-ins, health reviews, renewal negotiations, and save plays while maintaining accurate Salesforce records. Collaborate with Sales, Product, Engineering, Support, and RevOps to improve customer outcomes, processes, reporting, and retention.

Troubleshoot complex issues with the Zocks AI platform across video, phone, chat, and email; educate users on features, drive product adoption, and communicate customer insights to product and engineering teams. The role requires root-cause analysis, strong written and verbal communication, technical problem-solving, API integration experience, adaptability, and careful handling of sensitive financial data in a hybrid Denver startup environment.

Senior Data Engineer responsible for designing, maintaining, and improving reliable, scalable data infrastructure and production pipelines. The role includes data lake development, orchestration, data quality monitoring, testing, troubleshooting, performance optimization, and architectural contributions. The engineer will collaborate with Data, Platform, Infrastructure, DevOps, and Software Engineering teams to deliver production-grade data systems supporting analytics, reporting, and AI-enabled products.

Staff Data Engineer responsible for shaping data architecture, building and optimizing production pipelines, designing data lake solutions, and improving data quality, observability, scalability, and reliability. The role is a hands-on technical leadership position requiring architectural ownership, cross-functional collaboration, and delivery of complex data systems from design through production using Python, SQL, AWS, and modern data technologies.

Lead enterprise practice management engagements for large RIAs, broker-dealers, banks, and insurers. Design rollout strategies, build scalable enablement programs and content, run discovery workshops, analyze data to recommend operational improvements, and deliver in-person/virtual facilitation and industry presentations. Act as enterprise client voice to product and travel frequently for client meetings and conferences.

Work with the CTO and Product Managers to identify inefficient product-development processes and build AI-powered workflows, automations, prototypes, and internal tools. Evaluate their impact, connect information across existing tools, document successful solutions, and explore new AI approaches. The role requires analytical problem-solving, experimentation with AI or automation, process improvement, communication with technical and non-technical colleagues, and independent work.

Work through a backlog of unconverted marketing leads using phone, AI-assisted LinkedIn prospecting, and persistent outreach. Qualify prospect interest, arrange well-prepared handoffs to Account Executives, maintain accurate CRM records, and share prospect feedback with Sales and Marketing. The role primarily targets financial advisors and wealth management professionals and focuses on increasing marketing-lead conversion.

Own the post-sale customer lifecycle for B2B SaaS accounts, including onboarding, implementation, adoption, value realization, account health, churn prevention, renewals, and retention. Lead customer trainings, manage integrations and configurations, identify risks, negotiate renewals, maintain Salesforce data, and collaborate with Sales, Product, Engineering, Support, and RevOps to improve customer outcomes and operational processes.

As a Senior DevSecOps Engineer, you'll manage cloud infrastructure, enhance security measures, support compliance initiatives, and optimize network connectivity.

The Senior Product Manager will lead product vision, conduct market research, analyze competition, and collaborate with various teams to enhance product offerings.

Join Zocks as a Senior Software Engineer to integrate AI models, solve complex problems, and enhance product offerings through innovative software solutions.

As a Senior Product Designer, you will own design across our AI platform, collaborate with engineering and product teams, and conduct user research to shape the product's design strategy, focusing on intuitive user experiences while managing technical complexities.

Seeking a Senior Python Developer with 4+ years of experience to integrate AI models, solve complex problems, and enhance customer-facing features.

Join Zocks as a Senior Full Stack Engineer to enhance product offerings, integrate AI, solve complex problems, and contribute to team success.

Lead architecture and design of scalable, distributed software; integrate AI models into customer-facing workflows; own features end-to-end; mentor engineers; drive technical decisions; improve developer tooling, testing, CI/CD, deployment, and monitoring while collaborating with product and UX.

Lead and scale Zocks' engineering organization: define strategy, develop engineering managers, improve delivery predictability and quality, drive cross-functional technical initiatives, and represent Engineering externally while ensuring security and cloud-native technical credibility.

As a Staff Product Designer at Zocks, you will lead complex product design, elevate design standards, partner with leadership, and mentor designers to shape the product and design culture.