Jobs at Ziply Fiber

Generates residential fiber internet sales in multifamily properties through property visits, community events, door-to-door outreach, and customer engagement. Builds relationships with property staff and prospective customers, meets activity and sales targets, collaborates with marketing and training teams, tracks expenses, and monitors industry developments. The role requires extensive outdoor work, regional driving, reliable transportation, and professional customer service.

Leads fiber network engineering teams and external partners through scalable network design, route planning, permitting, compliance, construction-ready deliverables, and project execution. Establishes engineering standards, manages vendors and performance metrics, drives process improvement through GIS and automation, and partners cross-functionally to support large-scale fiber deployment. Requires substantial fiber engineering and people-management experience, occasional travel, and valid driving credentials.

Manages outsourced fiber network maintenance and operations vendors, including Install and Repair, locates, and service wire partners. Oversees contract performance, field quality and safety inspections, billing, reporting, project budgets, inventory, issue resolution, training, and outage response. Coordinates with internal teams and vendors while supporting on-call operations and field activities.

Supports residential sales operations through performance reporting, incentive and commission administration, workflow management, auditing, process governance, systems administration, and cross-functional coordination. Produces analytics using Power BI, Salesforce, Smartsheet, and Excel; maintains operational documentation and dashboards; supports sales leadership, Finance, HR, Business Intelligence, and Sales Enablement. The role also manages incentive platforms, sales processing, quota tracking, compliance activities, and operational meetings.

Leads fiber network engineering teams and oversees scalable, construction-ready designs, route planning, permitting, compliance, vendor relationships, and project execution. Establishes engineering standards, manages quality and performance metrics, partners cross-functionally, and drives process improvement through GIS, automation, and advanced engineering tools. The role requires leadership of internal teams and external partners, regulatory expertise, occasional travel, and accountability for accurate network records and deployment readiness.

Leads billing and payment platforms across multiple systems, ensuring platform stability, billing accuracy, payment processing, reconciliation, compliance, incident response, and customer-impact remediation. Owns vendor relationships, financial controls, and cross-functional governance while driving an AI-first modernization roadmap to automate exceptions, reduce revenue leakage, eliminate manual corrections, and unify billing engines and payment gateways. Requires extensive billing or payments platform experience, people or cross-functional leadership, production incident management, finance partnership, and vendor oversight.

Generates residential fiber internet sales in multifamily properties through property visits, community events, networking, and door-to-door outreach. Builds relationships with property staff and prospective customers, meets activity and sales targets, participates in sales training, collaborates with Marketing, tracks expenses, and analyzes industry developments. The role requires outdoor work, regional driving, reliable transportation, and a valid driver’s license.

Conduct door-to-door sales for Ziply Fiber internet services, meet monthly sales quotas, engage prospective customers, and build community relationships. Representatives knock on at least 65 doors daily, work outdoors in varying weather, and use product knowledge, AI-enabled technology, and sales tools. The role requires reliable transportation, a valid driver’s license, auto insurance, a satisfactory driving record, background screening, and willingness to complete ongoing training.

Generates consumer sales in multi-family properties through property visits, community events, door-to-door outreach, and relationship building. The role requires meeting activity and sales targets, collaborating with marketing and training teams, tracking expenses, driving throughout an assigned territory, and working outdoors in varying weather. Candidates need a high school diploma or GED, six months of sales or customer service experience or military service, reliable transportation, and a valid driver's license.

Sell Ziply Fiber home internet through door-to-door outreach, achieving monthly sales quotas and building customer relationships. The role requires visiting at least 65 doors daily, conducting product presentations, working outdoors in varied weather, driving within a territory, and using sales tools and AI-enabled training resources. Candidates need at least six months of sales, customer service, or military experience, reliable transportation, a valid driver’s license, insurance, and a satisfactory driving record.

Leads federally, state, and locally subsidized fiber construction programs from award through activation and certification. Manages schedules, budgets, location data, milestones, risks, compliance, vendors, GIS records, reporting, and audit readiness. Coordinates engineering, permitting, construction, operations, Finance, Regulatory Affairs, and funding administrators while tracking funded-location commitments and resolving delivery gaps.

Build and maintain relationships with local governments, public works departments, utilities, and community stakeholders to support fiber network expansion. Resolve permitting, right-of-way, pole attachment, construction, and community issues across jurisdictions. Interpret municipal codes, agreements, and construction standards; advise internal teams; track complaints and project progress; and communicate results to leadership. The role serves as a liaison among government officials, residents, businesses, construction teams, and Ziply Fiber leadership.

Leads outside plant fiber engineering projects, including network planning, design, cost estimation, budgeting, scheduling, cable records, permitting, rights-of-way, easements, and utility coordination. Serves as the engineering subject matter expert, ensuring projects meet technical, quality, timing, and budget requirements. Coordinates internal teams, government entities, utilities, contractors, and vendors while providing mentorship, reporting, escalation support, and field oversight.

Leads fiber network engineering teams responsible for scalable, cost-effective, construction-ready designs. Oversees route planning, permitting, compliance, vendors, project schedules, engineering standards, quality control, and process improvement. Partners with construction, operations, product, finance, contractors, municipalities, and government agencies to support large-scale network deployment. Drives innovation through GIS, automation, engineering tools, and performance metrics while mentoring engineering managers and staff.

Designs and manages telecommunications outside plant projects, including cable sizing, capacity planning, permitting, rights-of-way, easements, construction coordination, cost estimates, and cable records. Collaborates with network planning, operations, utilities, government agencies, vendors, and internal departments to support fiber network growth, upgrades, replacements, and regulatory requirements. The role also manages project activities, updates as-built documentation, supports budgeting, and assists with field-based infrastructure work.

Leads administration, operation, troubleshooting, integration, and enhancement of telecommunications applications supporting outside-plant networking. Defines technical requirements, coordinates with vendors and development teams, executes production changes, creates operational documentation, automates engineering tasks, and mentors junior engineers. The role requires expertise in distributed server systems, networking, OSP/ISP environments, CI/CD, containerization, software lifecycle management, and Agile delivery, with 24/7 on-call availability.

Defines and advances enterprise security architecture across corporate, network, cloud, and application environments. Owns Zero Trust, network segmentation, IAM, firewall, remote access, SIEM, detection, SOC tooling, EDR, vulnerability management, cloud security, application security, data protection, and AI security architectures. Establishes reference standards, roadmaps, and secure-by-design practices while partnering with engineering, Security Operations, and GRC. Translates telecommunications regulations and business risks into auditable technical designs and communicates architecture to technical and executive stakeholders.

Generate residential fiber internet sales in multifamily properties through property visits, community events, door-to-door outreach, and customer engagement. Build relationships with property staff and prospective customers, meet activity and sales targets, complete sales training, collaborate with Marketing, track expenses, and monitor industry developments. The role requires extensive outdoor work, regional driving, reliable transportation, and professional customer service.

Builds and maintains relationships with local governments, public works departments, utilities, community organizations, and residents to support fiber network expansion. The role resolves permitting, right-of-way, pole attachment, construction, and community issues; interprets municipal codes and construction standards; coordinates internal teams; supports active build areas; tracks complaints and performance; and represents the company in public meetings and stakeholder engagements.

Generates residential fiber internet sales in multifamily properties through property visits, community events, door-to-door outreach, and customer engagement. Builds relationships with property staff and prospective customers, meets activity and sales targets, participates in sales training, collaborates with marketing, tracks expenses, and monitors industry developments. The role requires extensive outdoor work, regional driving, and reliable transportation.