Jobs at ZEAL Network SE

Own the AI agenda across Customer Operations by identifying, implementing, monitoring, and optimizing AI features such as chat and email agents. Manage multiple concurrent projects, align stakeholders, translate operational pain points into automation opportunities, and improve processes across Customer Support and Payments, Fraud & Verification. Track post-launch performance, resolve issues, and drive continuous operational excellence through analytical, creative, and cross-functional problem-solving.

Design, build, and maintain automated test suites and perform manual exploratory testing for slots, instant-win games, and scratchcards. Define game-specific test strategies, run cross-device and cross-browser tests, maintain test documentation, support regulatory compliance and certification efforts, and collaborate with developers, designers, and artists to ensure a player-first quality mindset.

Build and own a modern Next.js internal platform: implement scalable frontend patterns, integrate REST APIs, ensure UI/UX quality and performance, write tests, collaborate with product/design/backend/DevOps, and iterate features based on data.

The CRM Technical Expert will support CRM strategy by managing campaigns, optimizing performance, using SQL for segmentation, and ensuring engagement across channels like Email and SMS.

Own the Finance Automation Platform product domain: define vision, roadmap, and KPIs; translate finance and accounting requirements into scalable platform services; automate reconciliation and financial workflows; ensure data integrity, auditability, and cross-team alignment with Engineering, Finance, and Payments.

As Senior Brand Manager, you'll translate marketing strategies into campaigns, manage teams and agencies, optimize budget and performance, and ensure brand consistency.

Own end-to-end growth and retention for a subscription lottery product. Optimize conversion funnels, run A/B tests, design churn-prevention and loyalty features, combine analytics and user research, and lead an agile cross-functional team to increase customer lifetime value.