Office Manager (f/m/d)

Posted Yesterday
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Norwich, Norfolk, England, GBR
In-Office
Entry level
Software
The Role
Manages day-to-day office operations, including reception, phone lines, visitors, suppliers, facilities, catering, supplies, meeting rooms, employee onboarding and offboarding, benefits, events, travel bookings, and general administration. The role supports a welcoming workplace and coordinates closely with employees, management, external partners, and service providers.
Summary Generated by Built In

ZEAL Network SE is a leading international provider of online lottery and prize draw products, operating for over 20 years with brands like LOTTO24 and Tipp24. As Germany’s largest digital lottery operator and a trusted partner of Spain’s ONCE, we are passionate about creating exciting and innovative ways for people to win.
7days Performance is one of the newest brands to join the ZEAL Group and a well-established name in the UK prize competition market. The brand gives customers the chance to win high-value prizes, with a strong focus on performance and luxury cars, alongside cash and other exciting prizes.
Now part of ZEAL, 7days Performance is entering an exciting new chapter, combining its strong UK brand and community with ZEAL’s experience, technology and ambition for growth. It’s an exciting time to join the team and play a part in shaping what comes next for the brand.

 

Location: Norwich-based, with in-office presence

 
Your tasks:
  • You are the contact person for all employees and ensure a pleasant working atmosphere and the well-being of our teams

  • With your friendly and professional personality, you take care of our central phone line

  • You take care of our guests and are the contact person for external partners (suppliers, service providers, cleaning staff, craftsmen, etc.)

  • You are responsible for our common areas and the associated orders (fruit, drinks, office supplies, catering, lunch orders)

  • You ensure meeting rooms are prepared and organized for internal and external meetings

  • You support the coordination and hosting of external guests and visitors

  • You support our teams with onboarding and offboarding

  • You take care of birthdays, anniversaries, vouchers and other employee benefits

  • You support the planning and organization of company-wide events, workshops and meetings and work closely with the teams and management

  • You support travel tool management and travel bookings

  • You assist with general office administration and ensure smooth day-to-day office operations

 
What you offer us:
  • Relevant experience in office management, hospitality or a comparable service-oriented role

  • Strong organizational and coordination skills with the ability to manage multiple tasks simultaneously

  • Friendly, professional and service-oriented communication skills

  • Very good MS Office skills (Word, Excel, PowerPoint) and affinity for IT systems/tools

  • Fluent communication skills in German and English

  • Hands-on mentality and proactive working style

  • Nice to have: Successfully completed commercial training, experience in event organization

 
What we offer you:
  • A modern, dynamic culture grounded in the success of a leading-edge e-commerce company.

  • A talented team of ambitious, like-minded colleagues where your knowledge and ideas truly make an impact.

  • Pension scheme with employer matching contributions of up to 7.5%.

  • 25 days annual leave plus UK bank holidays.

  • Enhanced sick pay after probation.

  • Employee Assistance Programme with access to mental health support and 24/7 GP services.

Skills Required

  • Relevant experience in office management, hospitality, or a comparable service-oriented role
  • Strong organizational and coordination skills, including the ability to manage multiple tasks simultaneously
  • Friendly, professional, and service-oriented communication skills
  • Very good Microsoft Office skills, including Word, Excel, and PowerPoint
  • Affinity for IT systems and tools
  • Fluent communication skills in German and English
  • Hands-on mentality and proactive working style
  • Successfully completed commercial training
  • Experience in event organization
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The Company
HQ: Hamburg
252 Employees
Year Founded: 1999

What We Do

ZEAL Network SE is an international, listed group of companies that has been creating exciting and entertaining lottery experiences for over 20 years. In Germany, we are the largest provider of online lotteries through our brands, LOTTO24 and Tipp24. In Spain we work with the second largest national lottery, ONCE. Through ZEAL Ventures, we are involved in exciting e-commerce start-ups such as Omaze and DAYMADE. We have 180+ employees from various countries who act independently and think in a visionary way. Our corporate culture is characterized by team spirit, empowerment, and high ambition. Together we have a clear goal: to encourage people to dream.

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