Search the 27 jobs at Zayo

The Senior Customer Success Manager at Zayo ensures a seamless experience for clients by managing billing inquiries, service reviews, and complex billing analyses. This role involves proactive issue resolution, coaching staff, collaborating with cross-functional teams, and leading improvement initiatives to enhance customer satisfaction.

The Technical Support Tech I is responsible for the monitoring and resolution of network connectivity issues, engaging vendors, communicating with impacted customers, and documenting events. This role requires proactive identification of network problems and collaboration with internal teams for timely resolution, while maintaining excellent customer service throughout the process.

The Network Engineer Specialist will support and maintain the School District's network infrastructure, focusing on network monitoring, troubleshooting, configuration, and documentation while collaborating with IT professionals. This role also involves researching new technologies and providing technical support to sales teams.

The Long Haul Deployment Project Manager will manage turnkey construction contracts, ensuring projects are completed on time and within budget. Responsibilities include contract negotiation, project monitoring, working with contractors, and handling regulatory issues. The role requires maintaining communication with stakeholders and reporting project statuses and budgets.

The Content Marketing Specialist will create high-quality content aligned with market insights, develop various content formats, manage components of the content strategy and optimize the marketing funnel. Responsibilities include writing blogs, creating multimedia content, editorial calendar management, and making strategic recommendations for content distribution and SEO implementation.

The Solutions Engineer is responsible for collaborating with customers to design and implement technology solutions that address their business challenges. They will engage with customers throughout the sales cycle, develop strong relationships, analyze requirements, and present tailored solutions using Zayo's products and services.

The Senior Network Engineer at Zayo provides high-level technical support, troubleshooting, and guidance to maintain optimal network availability and performance. Responsibilities include designing and implementing network architectures, reviewing engineer modifications, training team members, and serving as the technical consultant for the HCPS sales team. The role also involves after-hours on-call support and continuous improvement initiatives.

As a Deal Manager, you will support Zayo's deal management process for strategic customers. Responsibilities include quote preparation, contract reviews, approval management, and ensuring efficient deal processing. You will collaborate with various departments and improve existing processes, requiring strong financial skills and telecommunications knowledge.

As a Senior Software Engineer on the Network Automation team, you will design and maintain tools to automate tasks and improve network infrastructure. Responsibilities include leveraging automation tools, collaborating with cross-functional teams, refactoring existing tools, and delivering high-quality software solutions.

The OSP Project Manager will oversee the development, planning, engineering, construction, and delivery of long haul routes. Responsibilities include project feasibility assessments, budget management, construction planning, regulatory compliance, and stakeholder communication.

The Senior IAM Manager will manage Workforce IAM, IGA, and PAM platforms, ensuring integration with IT systems, monitoring performance, developing policies, leading a team, and mitigating risks associated with identity and access management.

The OSP Project Manager will oversee development, planning, and execution of long haul routes in the US and Canada, ensuring projects are completed on budget and on time. Responsibilities include route planning, budget management, risk mitigation, and regulatory compliance. The role requires collaboration with stakeholders and the management of complex project aspects such as RFP processes and resource planning.

The Senior Account Executive is responsible for selling Zayo's communications infrastructure solutions to new customers, focusing on achieving sales targets through proactive relationship building and consultative sales approaches. This role requires generating sales revenue, analyzing performance metrics, and collaborating with other departments to ensure customer satisfaction.

Senior Account Manager at Zayo responsible for sales revenue generation, customer relationship management, and account strategy development. Remote work position in the Eastern or Central US time zones or Ontario, Canada.

The Optical Network Engineer will oversee the deployment and implementation of new network builds across various platforms, providing advanced technical support, mentoring technicians, and resolving complex network issues while ensuring compliance with established guidelines.

The Project Manager for Long Haul Deployment is responsible for the management of turnkey construction contracts, ensuring compliance, monitoring project activities, facilitating stakeholder communication, managing budgets, and delivering projects on time and within budget while handling regulatory issues.

The Senior Channel Manager is responsible for developing and expanding partner relationships, assisting agents through the sales process, driving revenue growth, and utilizing CRM tools for performance analysis. The role demands proactive prospecting, exceptional organization, and collaboration with internal teams to achieve sales targets.

The Senior Channel Manager at Zayo is responsible for developing and enhancing partner relationships, driving revenue growth through educating telecom service brokers, forecasting sales opportunities, and ensuring customer satisfaction while working independently and collaboratively across teams.

The Network Optimization Engineer II is responsible for coordinating network grooms, conducting audits, scheduling physical assessments, and collaborating with internal teams to comply with standards. They engineer capacity details, design new circuit paths, and manage orders and documentation to ensure minimal service downtime.

The Solutions Engineer is responsible for understanding customer needs and designing tailored telecommunications solutions. This role involves engaging with customers throughout the sales cycle, building relationships, analyzing requirements, and collaborating with sales and technical teams to present effective solutions that drive business value.