What's It Like to Work at Zayo?

Key Insight for Candidates

• Mission & Purpose: Work centers on critical connectivity for enterprises, cloud, data centers, and wireless backbones, with a focus on “connecting what’s next” that can feel motivating. Operating at infrastructure scale lets teams see tangible impact on AI-era and backbone networks.
• Market Position & Stability: The company is expanding its fiber footprint and capacity, including the Crown Castle Fiber Solutions integration and new long‑haul “AI corridor” builds. This scale and momentum create visibility and meaningful problems to solve across the business.
• Learning & Development: Ongoing build programs and complex network operations create “meaty problems” and hands‑on exposure across engineering, field operations, product, finance, and go‑to‑market. Structured early‑career opportunities and active ERGs can bolster development and community.

• Workload & Burnout: Rapid build‑outs, demand spikes, and post‑merger integration drive shifting priorities and execution pressure that can stretch teams. Front‑line roles like NOC, field operations, and sales also face on‑call, wide territories, and aggressive targets that can strain balance.
• Weak Management: Experiences vary by team and manager, with inconsistencies in leadership communication, process maturity, and career advancement practices appearing across orgs. Sales plan volatility and unclear raise cadence are additional management‑driven pain points in some areas.
• Change Fatigue: Major transactions and a planned CEO transition signal evolving strategy and org structures that not everyone enjoys. Ongoing integrations and re‑prioritization can create uncertainty in roadmaps, reporting lines, and ways of working.