Zayo
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What's It Like to Work at Zayo?
This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about Zayo and has not been reviewed or approved by Zayo.
What's it like to work at Zayo?
Zayo’s employer reputation is shaped by strong benefits and learning opportunities alongside persistent concerns about management effectiveness, workload sustainability, and cultural health. Together, these dynamics suggest a role- and team-dependent experience where the upside is real for certain functions, but broader consistency risks weigh on overall reputation.
Key Insight for Candidates
Tradeoff: PE-driven growth and integrations create big, high-impact network work, but also frequent reorganizations, heavy workloads, and shaky trust in leadership. This matters because day-to-day stability and career progression can be unpredictable despite strong benefits and learning opportunities.Evidence in Action
- Sales Compensation Plan Changes — Recurring employee feedback cites “sales compensation plans” being changed to reduce payouts, with some departures and disputes following. This undercuts perceived pay fairness and trust in leadership, fueling attrition and caution among prospective sellers.
- ERG and DEI Visibility — Company communications spotlight Women@Zayo, Pride, and Mental Health ERGs and workforce stats—32.9% female and 40.1% ethnic minority. This visibility fosters community and signals inclusion commitments, improving belonging for some employees and influencing candidates’ perception of culture.
Positive Themes About Zayo
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Benefits & Perks: Benefits are positioned as comprehensive, including generous PTO, retirement matching, health coverage, parental leave, and additional well-being resources. Employee resource groups and flexibility messaging further reinforce a well-supported perks environment.
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Learning & Development: Opportunities are presented to learn a great deal about the telecommunications industry, with exposure to complex networks and varied work. Professional development options like training, conferences, and continuing education support skill growth, especially early on.
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Belonging & Inclusion: Diversity and inclusion are emphasized through employee resource groups and stated cultural norms around authenticity and inclusion. This creates an intended environment where multiple identities and needs are recognized and supported.
Considerations About Zayo
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Weak Management: Management is frequently characterized as disjointed and micromanaging, with limited trust and insufficient support in difficult customer decisions. A lack of structured leadership and uneven internal promotion practices contribute to a perception of ineffective management.
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Workload & Burnout: Work intensity is framed as high, with long hours, heavy workloads, and expectations of broad availability in some roles. This load is also linked to stress, uneven work distribution, and difficulties maintaining sustainable routines.
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Toxic Culture: Culture is described as declining and, in some areas, influenced by an “old boys club” dynamic and low trust among colleagues. Reports of low belonging and reduced work happiness suggest an environment that can feel unsupportive or politicized.
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