Jobs at YuJa

YuJa is hiring sales and client success professionals in San Jose. Sales Development Representatives identify B2B prospects, generate leads, qualify opportunities, schedule meetings, and maintain CRM records. Client Success Analysts manage client relationships, drive product adoption, support renewals and expansions, identify upselling opportunities, and provide product consultations and training. Candidates should have strong communication skills, a proactive mindset, and interest in building a career in B2B SaaS.

Develop and maintain internal automation tools, applications, integrations, and infrastructure. Automate employee lifecycle processes, identity and access management, enterprise application workflows, and operational processes. Build solutions using software engineering and DevOps practices, troubleshoot systems, support deployments, and improve security, backup, disaster recovery, and reliability. Maintain documentation and collaborate with Engineering teams to deliver scalable internal platforms.

Design, develop, deploy, and optimize machine learning and deep learning models for customer-facing applications. Build data collection, preprocessing, training, and evaluation pipelines; conduct experiments; improve model performance and scalability; apply current AI research; and contribute to system design and code reviews.

Develop, test, and troubleshoot distributed full-stack software systems using Java and related enterprise technologies. Design solutions involving network protocols, databases, cloud servers, and Windows/Linux environments. Work with technologies including EJB, JSP, Servlets, JDBC, MySQL, and JBoss, while applying software design, algorithm analysis, and strong communication skills. The office-based role requires a computer-related bachelor’s degree or equivalent and strong academic performance.

Conduct manual, regression, and quality assurance testing for educational technology software. Create test plans, cases, reports, and documentation; identify, document, prioritize, and escalate defects. Provide bilingual French and English helpdesk support, troubleshoot non-scripted issues, manage support tickets, monitor testing progress, and respond promptly across rotational shifts, including nights, weekends, and holidays.

Own and grow the EMEA sales territory from London, generating new business and closing mid-market SaaS deals across education, government, and healthcare. Manage the full sales cycle, build qualified pipeline, conduct demonstrations and negotiations, maintain CRM hygiene, represent the company at industry events, localize the value proposition, and help establish the UK office and future sales team.

Generate qualified sales opportunities across UK and EMEA by prospecting through calls, email, LinkedIn, and market research. Engage decision-makers in education, government, and healthcare; schedule product demonstrations for Account Executives; maintain accurate Salesforce and pipeline data; support sales-cycle momentum; and participate in training, networking, and UK market development.

Prospects new clients through outbound calls, emails, and LinkedIn, builds qualified sales pipelines, schedules product demonstrations, and partners with Account Executives to support sales success. The role requires maintaining accurate CRM records, meeting sales KPIs, and developing strong product, market, and sales skills. High performers may advance into closing sales roles.

Drive new business from prospecting through closing for YuJa’s digital compliance and accessibility solutions. Responsibilities include building qualified pipelines, leading discovery conversations, delivering tailored product demonstrations, navigating complex decision-making groups, negotiating terms, closing enterprise deals, and consistently meeting sales quotas before transitioning accounts to client success.

Manage post-sales success for enterprise SaaS clients by leading onboarding, training, renewals, contract changes, upselling, quotations, and issue resolution. Monitor accounts for risks and growth opportunities, provide proactive support, and maintain transparent communication with clients and internal stakeholders. The role requires fluent French and English, strong sales and relationship-management skills, technical problem-solving ability, and confidence engaging senior professionals.

Manage enterprise client onboarding, training, renewals, contract changes, upselling, quotations, technical issue resolution, and proactive account support for SaaS products. Build trusted client relationships, identify risks and growth opportunities, communicate progress, and ensure customers maximize solution value. The role requires 1–3 years of client or customer support experience, strong sales and communication skills, organization, empathy, and comfort engaging senior professionals.

Manage enterprise client relationships after the sale by delivering onboarding, training, support, renewals, and contract changes. Identify upselling opportunities, prepare quotations, resolve product issues, monitor account risks, and provide progress updates. The role requires strong sales, communication, organization, problem-solving, and relationship-management skills while helping clients maximize the value of YuJa’s SaaS products.

Prospect and qualify new leads through outbound calls, emails, and LinkedIn outreach; schedule product demonstrations; maintain accurate CRM records; partner with Account Executives to support sales success; and meet or exceed sales targets. The role includes training, performance-based incentives, and opportunities for advancement into closing sales positions.

Oversee preparation, negotiation, execution, and compliance of commercial contracts, including software licensing, product sales, services, and RFP agreements. Provide transactional support and day-to-day legal advice to management, develop contract strategies, mitigate legal risks, and align agreements with company objectives. Review and update legal documentation while collaborating with finance and business teams.

Own full-cycle recruiting, initially focused on Sales and Engineering, including sourcing, interviews, candidate communication, offers, and ATS management. Support onboarding, role-specific ramp-up plans, training materials, and learning and development initiatives. Partner with leadership and hiring managers, analyze recruiting and onboarding metrics, gather feedback, and build scalable talent and employee development processes.

Conduct manual software testing, create test plans and cases, document defects, perform regression testing, and maintain testing reports. Provide non-scripted helpdesk and technical support, troubleshoot issues, prioritize tickets, communicate with stakeholders, and escalate problems when needed. The role requires flexible rotational shifts, including evenings, nights, weekends, and holidays, and is fully on-site in Canada.