Jobs at YuJa

Design, develop, test, and maintain full-stack distributed software systems. Work with Java/J2EE technologies, databases (MySQL/JDBC), Windows and Linux servers, network protocols (HTTP/HTTPS/TCP-IP), and collaborate across teams to deliver secure, accessible cloud-based solutions.

Design, build, and deploy machine learning and deep learning models; integrate AI into customer-facing applications; run experiments, preprocess data, and maintain training/evaluation pipelines; optimize model performance and scalability; stay current with research and contribute to system design and code reviews.

Prospect and qualify new leads via outbound calls, email, and LinkedIn; schedule online product demos; maintain Salesforce CRM; partner with Account Executives to drive sales; participate in training and company projects; pursue career growth into closing roles.

Quota-carrying Account Executive responsible for prospecting, building a qualified sales pipeline, leading discovery, delivering tailored demos, negotiating and closing deals, and transitioning closed accounts to client success. Focus on selling YuJa's digital compliance, accessibility, and video/proctoring SaaS solutions to regulated organizations while consistently meeting or exceeding sales quotas.

Prospect and qualify new leads via outbound calls, email, and LinkedIn; schedule online product demos; maintain CRM records in Salesforce; partner with Account Executives to advance deals; participate in training and company projects; pursue advancement into closing roles for high performers.

Design, build, and maintain internal automation tools and integrations to automate employee lifecycle, identity and access management, and enterprise application workflows. Troubleshoot systems, support deployments and monitoring, write clean code, and maintain documentation, runbooks, and architecture diagrams.

Design, develop, and deploy machine learning models, collaborate with teams to integrate AI, optimize performance, and build data pipelines.

Develop and test software solutions, troubleshoot software issues, and design distributed systems using various programming languages and technologies.

Create clear, persuasive marketing content for YuJa's ed-tech and enterprise products. Produce website copy, blogs, whitepapers, case studies, product launch communications, and sales collateral. Translate technical, compliance, and accessibility features into audience-focused messaging, maintain brand voice, collaborate with Product/Engineering/Compliance/Sales, and update materials to reflect frequent product changes. Incorporate basic SEO and accessibility-friendly copy as preferred.

Manage post-sales client relationships for YuJa's SaaS platforms, driving renewals, upsells, onboarding/training, technical issue resolution, account monitoring, and stakeholder updates to maximize client value and growth.

Perform helpdesk support and quality assurance: create/execute test plans and cases, manual and regression testing, document and communicate defects, maintain test artifacts, monitor testing progress, triage and escalate support tickets, and work rotating/after-hours shifts to ensure system stability and timely responses.

Write, edit, and submit persuasive, technically accurate RFP responses and related client materials. Manage bid tracking, coordinate SMEs, develop templates and documentation (Zendesk), draft release/customer notifications, apply UX writing with product and UX teams, and collaborate with Client Success and Support under tight deadlines.

Create and maintain clear product documentation, FAQs, release notes, and RFP responses. Collaborate with UX, product, engineering, and support to translate technical details into user-friendly content, draft release communications, and update client-facing materials.

Manage post-sale client relationships for YuJas SaaS platforms, drive renewals and upsells, deliver onboarding and training, resolve technical issues, monitor account health, and provide regular updates to clients and internal stakeholders to maximize value and retention.

Drive pipeline growth by prospecting and engaging decision-makers across education, government, and healthcare in the UK/EMEA. Qualify leads, book product demos, maintain Salesforce data, perform account research, and collaborate with Account Executives to support sales cycles and market expansion.

Own and grow the UK/EMEA territory as the first UK hire. Hunt and close mid-market SaaS deals across Education, Government, and Healthcare, manage full sales cycle, build pipeline, run demos and negotiations, localise messaging, represent the company at events, and support early sales processes and future local hiring.

Quota-carrying Account Executive responsible for prospecting, building and managing a pipeline, leading discovery, delivering tailored demos, negotiating and closing deals, and transitioning closed accounts to client success. Targets regulated organizations in education, government, and healthcare, emphasizing compliance, accessibility, and secure digital content solutions.

Provide in-house transactional legal support focused on contract preparation, review, and negotiation for software licensing, sales, services, and RFPs. Ensure legal compliance, set contract strategy, mitigate risk, draft legal documents, and advise management and business teams.

Perform manual software testing and create/execute test plans and cases. Document and report defects, run regression tests, maintain test documentation, monitor testing progress, and provide helpdesk troubleshooting and escalation. Work rotating on-site shifts including nights and weekends, respond to support requests promptly, and use remote-connection tools.

Monitor live virtual proctoring sessions, document and escalate integrity or technical issues, respond to test-taker questions, reproduce reported bugs, create Jira tickets, run test cases, assist with system validation and process improvements, and collaborate with engineering and support on projects.