Jobs at XTM International

Provides day-to-day legal support focused on drafting, reviewing, and negotiating commercial contracts, including customer, supplier, SaaS, reseller, and referral agreements. Supports data protection compliance, privacy and security questionnaires, intellectual property matters, contract interpretation, RFPs, and internal stakeholders across the business. Maintains legal templates and processes, identifies risks, escalates complex issues, and coordinates with external counsel.

Leads complex, high-impact software initiatives from architecture through delivery. Provides technical direction, drives design reviews, maintains code quality and test coverage, resolves performance issues and production incidents, and leads refactoring. Collaborates with product, engineering, design, and business stakeholders; mentors engineers; improves engineering practices, reliability, scalability, and security. Uses Claude Code and supports an agentic development lifecycle.

Own the full lifecycle of medium-sized software projects and features, write tested and maintainable Java code, conduct code reviews, and address production issues. The role involves improving observability and monitoring, documenting technical solutions, presenting proposals, interviewing candidates, onboarding engineers, and mentoring less experienced team members. Candidates should have approximately two years of experience, strong software engineering knowledge, B1/B2 English proficiency, and interest in agentic development.

Manage customer relationships as the primary contact, driving satisfaction, product adoption, retention, renewals, and account growth. Monitor customer health and usage, resolve issues with cross-functional teams, advocate for customers, support testimonials and referrals, and identify upsell or cross-sell opportunities. The role requires localization industry expertise, strong communication and analytical skills, CRM and customer success tool familiarity, and flexibility to work from the Marousi office three days weekly if based in Athens.

Lead a 10-person engineering team responsible for technical delivery, quality, security, performance, and scalability. Set priorities, milestones, and engineering metrics; remove blockers; manage incidents and on-call processes; improve testing, automation, observability, documentation, developer experience, and SDLC practices. Develop and retain engineers, support hiring and performance management, resolve team challenges, and collaborate with product, design, data, and customer success. Promote agent-driven development and AIDLC adoption.

Leads a 10-person engineering team with responsibility for technical delivery, quality, security, performance, scalability, prioritization, incident management, and shipping cadence. The manager develops talent, supports hiring and retention, manages performance and team dynamics, collaborates with cross-functional partners, improves developer experience and SDLC practices, tracks engineering metrics, and promotes AI-driven development through AIDLC implementation.

Lead AI research and product innovation for multilingual translation and localization technology. Identify high-value applications for LLMs, RAG, custom models, and agentic systems; design prototypes and evaluation frameworks; collaborate with Product and Engineering to productionize successful capabilities; define AI strategy, technical standards, and roadmap; and communicate complex AI concepts to technical and executive stakeholders.

Own marketing operations across ABM infrastructure, HubSpot, website management, Looker reporting, customer journey optimization, conversion workflows, AI automation, and data enrichment. Build dashboards for funnel performance, account engagement, attribution, ROI, and pipeline generation. Partner with Sales and Revenue Operations to improve data flow and handoffs. The role also includes directly managing and developing a Marketing Operations Manager while reporting to the CMO.

XTM International is collecting CVs for future job opportunities in localization, language technology, and related fields. Candidates express interest and may be contacted for roles that match their expertise.