Jobs at xAI

Owns consumer Starlink operations in Japan, coordinating forecasts, supply, inventory, fulfillment, logistics, onboarding, support, compliance, and cross-functional execution. Builds operating cadences, reporting systems, and playbooks; identifies blockers; analyzes customer and operational data; aligns Japan teams with US and APAC stakeholders; and drives reliable order-to-activation and service delivery.

Investigates and resolves customer disputes across P2P, debit and credit card, and ACH transactions. Manages chargebacks, provisional credits, representments, evidence submissions, regulatory deadlines, and customer communications. Maintains audit-ready case documentation, collaborates with Fraud and Compliance teams, supports audits and quality reviews, and identifies dispute trends for process improvement.

Perform first-line KYC and sanctions reviews, investigate complex cases, resolve identity mismatches, review OFAC and PEP alerts, conduct EDD, adverse media, KYB, and UBO checks, document decisions, quality-review cases, identify trends, update procedures, and support banking partners and regulators.

Designs and owns optical and fiber infrastructure for large-scale AI compute clusters, including cabling, link budgets, connectors, transceivers, testing, vendor qualification, manufacturing integration, and commissioning. The role involves debugging optical failures, validating high-speed interconnects, improving rack-scale fiber density, and collaborating with mechanical, networking, facilities, and factory teams. Travel to manufacturing and datacenter sites, extended hours, and hands-on work in active factory and datacenter environments are required.

Own complex advertising and monetization escalations from triage through resolution. Apply monetization policies, investigate abuse and anomalies, analyze operational data with SQL and dashboards, perform root-cause analysis, improve workflows and automation, report product and policy issues, and mentor analysts. The role also supports detection programs, quality calibration, AI-assisted operations, and advertiser safety while balancing platform integrity with monetization goals.

Designs, analyzes, tests, and activates fluid and HVAC systems for advanced data centers. Owns thermal management components including chillers, pumps, heat exchangers, valves, and cooling systems. Performs CAD modeling, fluid analyses, multidisciplinary design coordination, equipment selection, procurement support, and manufacturability reviews. Collaborates with construction, procurement, manufacturing, architects, and other engineering teams to deliver reliable systems within schedule, cost, and performance requirements.

Build scalable AI safety systems for Grok’s multimodal media generation, including real-time moderation, risk detection, safeguards, monitoring, evaluation frameworks, and feedback loops. The role addresses harmful content, bias, deepfakes, intellectual property, and misuse while maintaining performance and low latency. Responsibilities span prototyping through deployment, incident response, and refinement, requiring collaboration with engineering, research, product, and policy teams.

Build scalable, user-facing features and APIs for Grok’s chat portal. Responsibilities include designing high-performance systems, developing experimentation frameworks, optimizing real-time data pipelines, and owning projects from ideation through deployment and monitoring. The role focuses on delivering reliable, intuitive experiences at global scale and collaborating with model and research teams to improve AI-powered products.

Build and ship voice features for Grok across iOS, Android, and other product surfaces. Own backend engineering for scalable, low-latency voice infrastructure and model integrations, while collaborating with voice model, media, research, and product teams. Drive performance, reliability, and quality at global scale, contributing as a backend-focused generalist across platforms and product groups.

Build and scale high-performance systems for Grok’s AI-driven, multimodal media experiences. Responsibilities include designing real-time infrastructure, developing large-scale pipelines for image, video, and audio data, integrating frontend and model-serving layers, and owning solutions from prototyping through deployment, monitoring, and optimization. The role delivers production-grade features supporting millions of users and requires collaboration with engineering, research, and product teams.

Own the commerce platform billing roadmap across Grok, X, Grok Bot, and Cursor. Define purchase flows, subscriptions, payment integrations, promotions, and billing metrics. Lead issue triage, coordinate engineering fixes, and partner with support, finance, legal, tax, and compliance teams. Contribute code for prototypes, tooling, analysis, and small fixes while driving global payments expansion and revenue growth.

The Client Partner will develop and execute digital-native client strategies across Greater China and APAC, build senior relationships, grow advertising revenue, identify new business opportunities, and deliver performance and brand campaigns with clients and agencies. The role requires expertise in digital advertising, app growth, sales development, and client partnership, along with mentoring team members and regional travel.

Owns end-to-end GPU uptime across compute and data center facilities. Responsibilities include monitoring architecture, incident response, site sustainment, hardware and firmware changes, data hall deployment testing, operational automation, technician procedures, and cross-functional reliability projects. The role diagnoses systemic failures across compute, networking, storage, power, cooling, and facility systems, using fleet data to improve alerting, response procedures, and supplier corrective actions.

Develops advertising partnerships with Chinese brands and agencies, particularly in gaming, social, and dating apps. Drives revenue through consultative sales, campaign strategy, customer relationship management, performance measurement, renewals, and cross-functional collaboration. Presents product insights and best practices, supports customer campaigns, exceeds sales goals, and mentors team members.

Operate hyperscale GPU datacenter infrastructure on a 24/7 rotation. Manage incidents, determine compute impact and drainage, sustain rack-level systems, coordinate site and facility operations, and support datahall commissioning. Develop Python or Bash automation, NOC monitoring tools, deployment scripts, and technician work instructions. Maintain operational state documentation and improve GPU uptime across compute, network, power, and cooling systems.

Build scalable observability and operational software for large AI datacenters. Responsibilities include real-time telemetry ingestion, dashboards, APIs, alerting, automation, repair and vendor workflows, infrastructure integrations, and reliable production operations. The role partners with datacenter, AI research, and facilities teams, owns correctness-sensitive systems, supports on-call operations, and improves GPU uptime through automation and rapid incident response.

Drive advertising revenue across MENA by building relationships with major enterprises and agencies, developing consultative sales presentations, executing campaigns, measuring performance, and generating renewals and upselling opportunities. The role requires deep social media and digital advertising expertise, strong communication skills, client relationships, mentoring ability, and frequent travel to Saudi Arabia and other GCC countries.

Leads a multi-site supercomputer SRE organization responsible for compute uptime, cluster and facilities reliability, incident response, hardware root-cause analysis, monitoring, automation, vendor accountability, and repair velocity. Builds 24/7 operational teams, defines reliability metrics and procedures, partners with engineering and data center operations, and supports high-performance GPU infrastructure across multiple locations.

Designs campus-scale monitoring and observability across compute, network, storage, power, cooling, and facility systems. Leads SEV incidents, postmortems, corrective actions, high-risk infrastructure changes, reliability projects, playbook development, game days, and on-call response. Establishes SLOs, SLIs, error budgets, alert standards, dependency maps, and fleet reliability practices for a large AI training data center campus.

Administer Tableau Server for 700 users across 12 department sites, managing upgrades, patches, licenses, SSO, data drivers, access, troubleshooting, and support requests. Build decision-ready dashboards and data products, maintain report inventories, guide migration or retirement decisions, and establish standards for data access, row-level security, and visualization quality. Partner with business stakeholders and developers while using AI tools to accelerate analysis, development, and migrations.