Jobs at Writer

Lead AI transformation initiatives for Fortune 50–100 customers, partnering with executives to define adoption strategies, realize ROI, and quantify P&L impact. Manage strategic customer portfolios, C-suite relationships, cross-functional programs, escalations, and expansion opportunities. Develop transformation frameworks, decks, communications, and best practices while influencing product strategy. The role requires strategic account management or transformation consulting experience, executive presence, change-management expertise, and experience leading large-scale enterprise transformations.

Build and lead application security for WRITER’s enterprise AI platform. Responsibilities include threat modeling, secure architecture, SAST/DAST automation, code reviews, secure coding standards, penetration testing, vulnerability remediation, and security controls for AI agents, data pipelines, and model-training environments. The role also researches emerging LLM security threats, partners with engineering teams, and enables secure developer workflows.

Lead AI transformation initiatives for strategic Fortune 50–100 customers. Build executive relationships, define AI adoption frameworks, orchestrate cross-functional programs, and demonstrate measurable ROI and P&L impact. Manage customer portfolios, drive value realization, resolve risks and escalations, identify expansion opportunities, and develop scalable transformation playbooks and communications.

Build secure, scalable generative AI services, applications, APIs, microservices, and agentic workflows for enterprise customers. Own system architecture from proposal through deployment, develop React and TypeScript interfaces, and collaborate with product, data science, and DevOps teams. Implement continuous deployment, monitoring, logging, enterprise security, and reliable distributed workloads while mentoring engineers and driving technical improvements.

Own customer activation and platform success across a portfolio by translating business objectives into AI workflows, adoption strategies, champion programs, dashboards, workshops, and training. Build stakeholder and power-user communities, deliver customized educational experiences, connect usage to measurable outcomes and ROI, and continuously improve enablement through feedback and adoption data. Partner with transformation and curriculum teams while advising customers on scaling AI programs.

Build AI-specific threat detections, automated response playbooks, and detection-as-code frameworks for WRITER’s AI infrastructure. Lead incident response, forensic investigations, and proactive threat hunting across GPU clusters, training pipelines, inference endpoints, and distributed environments. Collaborate with cloud, application security, software security, and AI research teams while maintaining an on-call rotation and improving security automation and coverage.

Lead AI transformation initiatives for Fortune 50–100 customers, serving as a strategic partner to executives. Manage customer portfolios, define AI adoption visions and frameworks, deliver ROI and P&L impact analysis, build C-suite relationships, orchestrate cross-functional programs, resolve risks, support expansion opportunities, and develop scalable transformation playbooks and communications.

Build and scale AI-driven agent systems that autonomously execute workflows and integrate with enterprise data and services. Responsibilities include developing agent infrastructure, APIs, memory, orchestration, security, state management, and asynchronous workflows; integrating vector databases, search systems, and external APIs; improving reliability and observability; and contributing to architecture, testing, CI/CD, and code reviews. The role also involves collaboration across product, research, data, and UX teams, with some frontend development for agent management tools.

Lead AI transformation initiatives for strategic Fortune 50–100 customers. Build C-suite relationships, define adoption visions and frameworks, measure ROI and P&L impact, orchestrate complex cross-functional programs, manage escalations and risks, and identify expansion opportunities. Develop repeatable transformation playbooks, decks, and communications while influencing product strategy and helping enterprises transition to AI-first operating models.

Negotiate SaaS licensing, partnership, data processing, supplier, and other commercial agreements. Develop contract templates and negotiation playbooks, improve sales contracting processes, advise and train go-to-market teams, and create scalable legal operations. Partner closely with sales, procurement, and sales operations while supporting enterprise customers and strategic partners in regulated industries.

Build and scale AI agent systems that orchestrate autonomous workflows and integrate with enterprise data, services, vector databases, search systems, and external APIs. Develop backend APIs, agent infrastructure, state management, asynchronous workflows, and operational tooling. Ensure reliability, observability, security, testing, and performance while collaborating with product, research, data, and UX teams. Contribute to architecture, code reviews, open-source agent toolkits, and React/TypeScript interfaces.

Own customer activation and deployment success across a portfolio by translating business objectives into AI workflows, adoption strategies, champion communities, workshops, training, and measurable outcomes. Build stakeholder relationships, demonstrate ROI, customize educational experiences, and collaborate cross-functionally to improve materials and customer engagement. The hybrid role is based in San Francisco or Seattle and may require 25% domestic and international travel.

Lead ambiguous, high-impact product initiatives across multiple teams, shaping strategy and multi-quarter roadmaps from discovery through launch and iteration. Partner with customers, engineering, design, sales, marketing, and executives to define requirements, navigate technical tradeoffs, and deliver AI-powered products. Own success metrics, communicate outcomes, mentor product managers, and raise product-management standards. The role requires strong customer empathy, technical fluency in LLMs and platform architecture, strategic judgment, and execution leadership.

Own product marketing for WRITER’s enterprise AI products, including positioning, messaging, launches, competitive differentiation, sales enablement, market research, and customer adoption programs. Partner cross-functionally with Product, Sales, Demand Generation, Content, Communications, and Customer Marketing to translate complex agentic AI capabilities into compelling enterprise value and field-ready materials.

Lead WRITER’s internal and external brand strategy, campaigns, customer and employee brand experiences, AI-native brand operations, product brand expression, agency relationships, measurement, and brand systems. Build scalable repositories, guidelines, and AI-powered toolkits while partnering with product, design, engineering, and creative teams. Use brand intelligence and performance metrics to strengthen market perception, support demand generation, and drive consistent brand adoption across the organization.

Build and deploy scalable AI applications, intelligent agents, and AI-powered features in production. Collaborate with research, data science, and product teams to translate research into customer solutions. Evaluate emerging AI technologies and champion responsible AI through bias detection, explainability, and safety alignment.

Provide Tier 2 technical support for enterprise SaaS customers, resolving complex production issues through Salesforce, email, Slack, and Zoom. Debug Python and no-code agents, investigate platform issues, monitor alerts, escalate technical problems, and collaborate with Product, Engineering, Sales, and Customer Success. Build automated diagnostic tools and scripts to scale support operations, reduce resolution times, and inform product improvements.

Lead AI transformation initiatives for Fortune 50–100 customers, partnering with executives to define adoption strategies, deliver measurable ROI and P&L impact, manage complex cross-functional programs, mitigate risks, and identify expansion opportunities. Develop transformation frameworks, executive communications, and repeatable best practices while influencing product strategy and helping organizations adopt AI-first operating models.

Architects enterprise generative AI solutions for Fortune 500 prospects and customers. Leads technical discovery, proofs of concept, demonstrations, API integrations, and custom applications using WRITER’s platform. Advises executive and technical stakeholders on AI strategy and architecture roadmaps, partners with product and engineering teams, and drives platform adoption. The role requires strong customer-facing communication, enterprise architecture expertise, Python and API experience, and deep knowledge of LLMs and prompt engineering.

Build secure, scalable generative AI services, applications, APIs, microservices, and agentic workflows for enterprise customers. Own system architecture from proposal through deployment, develop React and TypeScript interfaces, and collaborate with product, data science, and DevOps teams. Implement continuous deployment, monitoring, logging, security, and reliability practices while leveraging cloud platforms, containers, vector databases, and modern AI development tools. Mentor engineers and take ownership of resilient production code.