Jobs at Writer

Negotiate inbound and outbound commercial contracts, including SaaS licensing, strategic partnerships, data processing agreements, and supplier agreements. Develop contract templates, playbooks, and efficient sales contracting processes. Advise and train sales and go-to-market teams on legal matters, support enterprise deals, and improve legal operations using contract management and CLM tools.

Own the full sales cycle for WRITER’s enterprise AI agent platform: prospect and qualify strategic enterprise accounts, drive net-new revenue, lead executive negotiations, collaborate cross-functionally to tailor solutions, manage pipeline forecasting, and support smooth deployments with product and customer success.

Own activation and platform success for enterprise customers: translate use cases into custom AI workflows, run workshops and trainings, build champion networks and power-user communities, design adoption programs and dashboards, measure ROI, and collaborate cross-functionally to scale AI deployments and improve customer outcomes.

Manage full enterprise sales cycle to drive net-new revenue for WRITER's AI agent platform. Prospect and qualify strategic accounts, lead executive negotiations, collaborate cross-functionally to craft solutions, ensure smooth deployments with product and success teams, and maintain accurate pipeline forecasting.

Lead Tier 2 technical support for enterprise B2B SaaS customers: triage and resolve complex production incidents, debug Python and no-code agents, investigate integrations and APIs, build automation/diagnostic tooling, escalate to engineering, and feed product feedback to shape the roadmap.

Own the full enterprise sales cycle to drive net-new revenue for WRITER's AI agent platform. Prospect and qualify strategic accounts, lead executive-level negotiations, collaborate cross-functionally to tailor solutions, ensure smooth deployment with customer success, maintain accurate pipeline forecasting, and become a trusted product expert.

Own activation and platform success for enterprise customers: design and execute adoption strategies, build champion communities, run workshops and trainings, co-develop custom AI solutions, measure ROI, and work cross-functionally to scale customer AI programs.

Lead WRITER's brand strategy and campaigns end-to-end, own brand operations (including an internal WRITER instance), partner with product and design to embed brand in product, manage agency relationships, build a scalable brand repository and skill library, and define measurement to drive brand performance and business outcomes.

Lead enterprise AI transformation for Fortune 50-100 clients: set vision, define JTBD frameworks, drive ROI and P&L impact, build C‑suite relationships, orchestrate cross-functional programs, manage risk/escalations, and scale transformation playbooks to enable full-scale AI adoption and expansion.

Drive enterprise sales for WRITER's AI platform: qualify inbound leads, generate outbound pipeline, guide trials, build business cases, navigate legal/security/procurement, and secure executive buy-in across Fortune 1000 accounts.

Partner with enterprise customers to identify AI use cases, architect and implement custom applications and integrations using WRITER's platform, APIs, Knowledge Graph and LLMs. Translate technical concepts for diverse stakeholders, collaborate with Product and Engineering to influence roadmap, and drive adoption, scalability, and time-to-value through documentation and processes.

Provide Tier 2 technical support for enterprise B2B SaaS customers: triage and resolve complex production issues, debug Python and no-code agents, investigate integrations and REST APIs, use monitoring tools, build automation/diagnostic scripts, and escalate product defects. Collaborate with Customer Success, Product, and Engineering to improve the platform and customer outcomes.

Lead activation and adoption for enterprise customers by embedding into accounts, designing and delivering custom AI solutions, building champion communities, running workshops, and measuring platform-driven business outcomes.

Partner with enterprise customers to identify and implement generative AI use cases. Architect and deliver custom applications, templates, and integrations using WRITER's platform, APIs, Knowledge Graph, and LLMs. Translate technical concepts into prescriptive solutions, collaborate with product and engineering, and drive adoption and expansion to maximize customer ROI.

Build and operate scalable, fault-tolerant infrastructure across cloud providers and Kubernetes. Automate infra with Python or Go, own on-call and SLOs, lead incident response and post-mortems, drive multi-quarter platform initiatives, and embed AI-assisted workflows and agents into daily operations.

Lead WRITER's EMEA customer success organization to drive retention and revenue growth, scale high-performing CSM teams, build a repeatable regional success model, partner with C-suite clients to deliver measurable AI-driven transformation, and influence product and go-to-market strategy across global teams.

Own full enterprise sales cycle for large global accounts, managing 8–18 month complex deals. Engage C-level stakeholders, drive net-new revenue, architect solutions with cross-functional teams, lead negotiations on multi-year contracts, run pilots, and maintain accurate pipeline and forecasts.

Lead activation and platform success for enterprise customers by embedding in organizations, designing and delivering custom AI solutions, running workshops and champion programs, building power-user communities, tracking adoption metrics, and partnering cross-functionally to scale AI programs and demonstrate measurable business outcomes.

Own activation and platform success for enterprise customers by building custom AI solutions, designing adoption strategies, running workshops and trainings, creating champion communities, and partnering cross-functionally to measure and scale AI-driven business outcomes.

Partner with enterprise customers to identify AI use cases, architect and implement custom applications and integrations using WRITER's platform, APIs, Knowledge Graphs and LLMs, drive adoption, provide product feedback, and reduce time-to-value through scalable processes and documentation.