Jobs at Wolseley Canada

Provides exceptional customer service as the first point of contact at a wholesale sales counter. Responsibilities include answering product inquiries, preparing quotes, researching products, confirming availability, maintaining customer relationships, replenishing counter stock, preparing and shipping orders, and coordinating shipping priorities with carriers and customers.

Manages customer accounts receivable, credit limits, collections, payment processing, account adjustments, and aging analysis. Investigates billing discrepancies, assesses credit risk, maintains accurate records, and supports cash flow improvement. The role also assists with month-end close, financial reporting, customer communications, and compliance related to account setup and credit modifications.

Manages customer accounts receivable collections and resolves overdue payments, billing issues, deductions, disputes, and account discrepancies. Handles high-volume customer inquiries by phone and email, documents collection activity, reconciles accounts, promotes electronic billing and self-service tools, and escalates accounts requiring third-party or legal action. The role is an 11-month hybrid contract requiring strong communication, negotiation, organization, judgment, and customer service skills.

The Inside Sales Representative processes quotes and customer orders, verifies pricing and inventory, coordinates deliveries with external sales and warehouse teams, and responds to customer inquiries. The role builds customer relationships, promotes additional products, supports sales representatives, and meets sales targets through upselling while following company safety policies.

Develop, deploy, and support AI-powered applications using Python, .NET/C#, Azure, generative AI, computer vision, and automation technologies. Integrate models, agents, APIs, and business applications while researching emerging technologies such as LLMs, RAG, MCP, and embeddings. Optimize solutions for performance, scalability, reliability, security, and cost, and follow modern software development, testing, CI/CD, documentation, and code review practices.

The Program Specialist at Wolseley Canada manages category programs, ensuring execution aligns with strategies through collaboration with cross-functional teams and analyzing success metrics.

Supports customers with product selection, pricing, quotations, order processing, inventory and delivery information. Builds customer relationships by phone and email, promotes products, meets sales targets, and assists outside sales staff. The role also supports branch warehouse, yard, inventory, delivery, pickup, and on-call activities while following safety procedures.

Warehouse associates load and unload products, receive and verify shipments, store inventory, pick, pack, and ship customer orders, prepare shipping documents, coordinate priorities with carriers and internal or external customers, and maintain safety and cleanliness standards. The role requires prior warehouse experience, basic computer skills, frequent lifting up to 50 pounds, and forklift certification or the ability to obtain it. The position works an evening shift from 2:30 p.m. to 11:00 p.m.

Manage the Waterworks category to increase sales, profitability, market share, and supplier funding. Responsibilities include product assortment planning, supplier relationship management, negotiations, category strategy execution, business reviews, and analysis of sales, margin, product, and operational metrics. The role collaborates with branches, sales teams, suppliers, and cross-functional stakeholders to identify growth opportunities and deliver customer value.

Leads daily branch operations, including sales, counter service, warehouse activities, inventory, shipping, receiving, staffing, scheduling, and labor costs. Manages and develops branch teams, builds customer and supplier relationships, identifies business opportunities, and ensures service, sales, profitability, and company objectives are achieved. Requires plumbing and HVAC/R industry knowledge, people leadership, customer service, communication, and problem-solving skills.

Lead national Canadian compensation programs, including salary structures, market benchmarking, job evaluation, pay equity, incentive planning, annual compensation cycles, and analytics. Partner with HR, Finance, Payroll, Talent Acquisition, and business leaders. Lead Workday tenant migration activities involving compensation data mapping, cleanup, validation, testing, reconciliation, and cutover. Provide recommendations on offers, promotions, and compensation exceptions while supporting pay transparency compliance.

Provides inside sales and customer service by processing orders, preparing quotations, sharing pricing and delivery information, building customer relationships, upselling products, and supporting outside sales. The role also assists with warehouse, yard, inventory, local deliveries, customer pickups, branch on-call duties, and safety compliance.

Fournit un service à la clientèle exceptionnel au comptoir, par téléphone et par courriel. Le poste consiste à renseigner les clients sur les produits de plomberie, préparer des soumissions, vérifier la disponibilité des articles, préparer et expédier les commandes, maintenir les stocks près du comptoir et coordonner les priorités d’expédition avec les transporteurs et les clients.

Grows and manages mining and industrial customer relationships across an assigned territory. Responsibilities include retaining and expanding accounts, developing new business through cold calling, providing technical product solutions and quotations, tracking sales activity in Salesforce, meeting revenue and margin targets, coordinating inventory and delivery concerns, and advising management on pricing, customer needs, and market conditions.

Manages and grows customer accounts across an assigned territory by securing continuing sales, developing new business, promoting plumbing and HVAC/R products, providing quotations and technical support, and meeting revenue, margin, and account targets. Builds customer and branch relationships, supports pricing and inventory discussions, coaches branch employees, participates in trade shows and product training, and communicates market feedback and customer needs to management.

Provides product information and exceptional customer service as the first point of contact at an HVAC/R wholesale counter. Responds to customers in person, by phone, and email; prepares quotes for urgent small orders; researches products; verifies availability and delivery timing; builds customer relationships; replenishes counter stock; and assists in the warehouse when needed.

Maintains and grows customer relationships, promotes plumbing, HVAC/R, and industrial products, develops new accounts, provides quotations and technical support, and achieves territory sales, revenue, margin, and quota objectives. Advises branches on pricing, inventory, delivery, and customer concerns; coaches branch employees; collaborates with management; provides market feedback; and participates in trade shows and product training.

Handle inbound inquiries and process sales orders, quotations and pricing using AS400. Provide accurate inventory/delivery information, make sales calls to grow accounts, support outside sales and branch/warehouse operations (receiving, picking, packing). Meet sales targets, upsell products, operate material handling equipment when certified, and follow safety policies.

Manage order entry and pricing, prepare quotes, maintain customer relationships via phone/email, support external sales and warehouse coordination, meet sales targets, and ensure order accuracy and safety compliance.

Prepare and process quittance documents for project accounts, investigate and resolve billing discrepancies, follow up with customers and collectors to reconcile payments, maintain monthly quittance reporting, manage the quittance inbox daily, and perform related administrative tasks.