Jobs at Wintrust Financial Corporation

Provides high-touch service to commercial banking clients, serving as the primary contact for account requests, transactions, troubleshooting, and loan activity. Coordinates with bankers and internal departments, maintains knowledge of banking products and policies, supports client satisfaction and retention, and ensures regulatory and compliance requirements are met.

Provides high-touch support to commercial banking clients and administrative support to lenders. Processes account openings, inquiries, wires, transfers, loan advances, payoffs, and paydowns; troubleshoots client issues, supports onboarding, prepares loan packages, tracks invoices, gathers information, and ensures regulatory and compliance requirements are met.

Provides high-touch service to commercial banking clients, serving as the primary contact and liaison with bankers and internal teams. Processes account openings, wires, transfers, loan advances, and paydowns; resolves issues; communicates product and policy information; and ensures regulatory compliance, accuracy, client satisfaction, and retention.

Manage daily branch operations, including hiring, training, scheduling, facility management, staff performance, and customer issue resolution. Develop existing and new customer relationships, drive branch sales and profitability, perform personal banker duties, and represent the bank in community networking and business development activities. Collaborate with other business lines and support small business customers.

Supports debit card and payment applications through daily operations, configuration, testing, defect management, releases, upgrades, documentation, integrations, and data migrations. Partners with business stakeholders, technology teams, vendors, and consultants to define requirements, troubleshoot performance and data issues, implement changes, and support acquisitions and system conversions.

Manages a commercial banking portfolio in partnership with relationship managers. Analyzes financial statements, credit metrics, collateral, and covenant compliance; monitors risk and delinquency; prepares credit packages; structures and underwrites commercial loans; provides credit recommendations; reviews loan documentation; supports audits and regulatory examinations; and maintains client relationships and regulatory compliance.

Manages daily branch operations, including staffing, training, scheduling, facility oversight, and employee performance. Develops customer relationships, resolves escalated issues, supports personal banking activities, and drives branch growth through sales coaching, community networking, outbound calling, and small-business relationship development.

Build and retain customer relationships by identifying financial needs, recommending banking products, referring customers to mortgage and wealth specialists, operating a teller drawer, opening and maintaining accounts, supporting digital banking, recognizing fraud risks, and assisting with branch operations and community events.

Supervise branch teller operations, ensure dual-control and regulatory compliance, resolve customer issues, operate a teller drawer, support staff, identify cross-selling opportunities, and maintain strong customer service. The role also involves communicating procedure updates, addressing operational issues, participating in community events, and potentially traveling between branches.

Manages acquisition, retention, and expansion of business banking relationships involving loans, deposits, and treasury services. Develops portfolios of businesses with up to $25 million in revenue, structures loans, cross-sells products, meets sales and lending goals, maintains documentation, manages renewals and collections, and builds referral networks. Provides consultative customer service while collaborating with internal partners and participating in bank events.

Serve as primary HR contact for multiple charter banks, designing and executing HR strategies across compensation, performance, employee relations, talent management, engagement, and affirmative action. Investigate complaints, coach leaders, advise on policy and escalations, drive retention and development initiatives, partner with Centers of Excellence, and support cross-charter HR programs. Local travel within Chicagoland required.

The Advanced IT Business Analyst gathers and documents business, functional, and technical requirements; manages user stories, acceptance criteria, and JIRA backlogs; and serves as a liaison between business and technology teams. The role supports Salesforce and nCino administration, workflows, testing, issue resolution, Agile ceremonies, PMO governance, project implementation, and process improvement across financial services initiatives.

Build and retain customer relationships by identifying financial needs, recommending banking products, opening and maintaining accounts, assisting with digital services, operating a teller drawer, identifying fraud risks, and referring customers to mortgage and wealth-management partners. The role also supports branch opening and closing, community events, and general branch success.

Provides telephone and electronic customer support for banking clients, resolving inquiries, complaints, and requests across deposits, loans, treasury management, and other services. The representative researches issues, coordinates escalations, supports branch employees through process and system guidance, and promotes relevant bank products. The role requires five weeks of onsite training in Rosemont, followed by an evening weekday shift and every other Saturday.

Build and retain customer relationships by identifying financial needs, recommending banking products, referring customers to mortgage and wealth specialists, operating a teller drawer, opening and maintaining accounts, supporting digital banking, identifying fraud risks, opening or closing the branch, and participating in community and bank events.

Build and maintain customer relationships, identify financial needs, recommend bank products, collaborate with mortgage/wealth partners, operate teller drawer, open and maintain accounts, assist customers with digital products, detect fraud/risks, support branch openings/closings and community events.

Perform risk-based information security audits under Internal Audit standards: plan, execute control testing, document walkthroughs and workpapers, analyze results, prepare findings and recommendations, and collaborate with stakeholders to improve controls and compliance.

The Officer, Model Risk Management validates bank-wide models, ensuring compliance with regulations. Responsibilities include developing testing plans, assessing model performance, reviewing documentation, and collaborating with stakeholders for effective model governance.

Develops and expands a portfolio of middle-market commercial banking clients in construction, engineering, and architecture. Responsibilities include originating and managing relationships, structuring and closing commercial loans, cross-selling banking products, assessing credit risk, building referral networks, prospecting, and representing the bank at community and industry events. The role requires travel within the assigned market and supports profitability through new business development and client relationship expansion.

Processes deposits, withdrawals, check cashing, loan payments, and other banking transactions while accurately balancing a teller drawer. Provides customer service in the lobby or drive-through, identifies cross-selling opportunities, recognizes potential fraud, follows banking and regulatory procedures, and may handle branch opening, closing, and community events.