Teams at Wintrust Financial Corporation

Provide outstanding customer service and prepare/approve loan quotes for assigned agent portfolio (approvals up to $1,000,000). Handle inbound calls and emails, monitor agent volume, and take proactive actions to protect and grow business.

Lead and develop branch managers and sales teams across a defined Illinois region to achieve financial and sales goals. Oversee recruiting, training, budget adherence, customer growth, and liaise with product partners to drive results through coaching, talent management, and strategic oversight.

Serve customers by building relationships, identifying financial needs, recommending products, operating a teller drawer, opening and maintaining accounts, assisting with digital products, detecting fraud, and supporting branch operations and community events.