Jobs at Windsor Hospitality

Prepare and maintain dining areas during service by clearing dishes, resetting tables, replenishing linens and serviceware, supporting service bar tasks, delivering food orders, operating dumbwaiters, and performing routine cleaning and stocking tasks to ensure smooth restaurant operations.

Serve as the onsite HR partner for a hotel, managing recruitment, onboarding, payroll, employee relations and investigations, HR compliance, workers' compensation, safety, training, recognition programs, and culture initiatives with hotel leadership and corporate HR.

Drive revenue by prospecting, building relationships, creating proposals, negotiating contracts, maintaining pipelines, attending trade shows, and collaborating with the Director of Sales to meet sales and revenue targets.

Manage full on-property accounting cycle including month-end close, general ledger, AR/AP, cash handling, service charge/tip accounting, internal controls, forecasting/budget support, audit support, and tax/licensing record maintenance.

Hands-on IT manager responsible for multi-site infrastructure, Tier 2/3 support, Microsoft 365 administration, asset/inventory management, vendor coordination, disaster recovery, and leading software modernization and AI adoption across nine hotel properties.

Perform dining and guest-support tasks: clear, clean, reset tables; carry dishes; replenish buffet and beverage items; polish equipment; conduct hall runs; assist employee break room; provide courteous guest assistance; follow company service standards and wear required uniform.

Manage front office operations including reservations, check-in/check-out, guest services, bell and telephone services. Supervise and schedule staff, handle guest complaints, enforce policies, control credit and financial transactions, contribute to budgeting and profitability, and ensure compliance with laws and security procedures.

Perform cleaning and upkeep of hotel interior and exterior spaces including lobbies, hallways, restrooms, and grounds. Tasks include sweeping, mopping, vacuuming, polishing, trash removal, replenishing supplies, reporting supply/maintenance needs, and communicating via radio. Work flexible shifts including nights, weekends, and holidays.

Perform cleaning, maintenance, and support tasks throughout the hotel to maintain cleanliness and guest satisfaction. Duties include moving furniture and mattresses, assisting room attendants, cleaning public and back-of-house areas, handling linens, replenishing supplies, trash removal, minor maintenance (light bulbs), pool cleaning, and delivering guest amenities as assigned.

Drive hotel revenue by soliciting and securing new accounts, maintaining client relationships, executing sales plans, presenting proposals, negotiating contracts, tracking pipelines, attending trade shows, and collaborating with the Director of Sales to meet targets across rooms, F&B, and event space.

Lead all physical operations and maintenance for the hotel. Supervise and develop engineering staff, run preventive maintenance programs, manage capital projects and vendors, ensure safety/compliance, control budgets, and coordinate with department heads to minimize guest disruption.

Lead the hotel's sales and marketing strategy to maximize transient, group, and catering revenue. Manage and mentor the sales team, produce annual marketing plans and budgets, execute campaigns and incentive programs, analyze financial and market data, maintain key client and community relationships, coordinate with revenue management, and represent the property at trade shows. Ensure compliance with contracts and company policies while driving occupancy, revenue growth, and team performance.