Jobs at Windsor Hospitality

Lead the hotel's sales and marketing strategy to maximize transient, group, and catering revenue. Manage and mentor the sales team, produce annual marketing plans and budgets, execute campaigns and incentive programs, analyze financial and market data, maintain key client and community relationships, coordinate with revenue management, and represent the property at trade shows. Ensure compliance with contracts and company policies while driving occupancy, revenue growth, and team performance.

Prepare and maintain dining areas during service by clearing dishes, resetting tables, replenishing linens and serviceware, supporting service bar tasks, delivering food orders, operating dumbwaiters, and performing routine cleaning and stocking tasks to ensure smooth restaurant operations.

Drive hotel revenue by soliciting and securing new accounts, maintaining and growing existing accounts, executing sales plans, preparing proposals and contracts, attending trade shows, and coordinating with hotel leadership to meet targets.

Perform dining and guest-support tasks: clear, clean, reset tables; carry dishes; replenish buffet and beverage items; polish equipment; conduct hall runs; assist employee break room; provide courteous guest assistance; follow company service standards and wear required uniform.

Lead portfolio-wide sales strategy and execution across nine full-service hotels. Set revenue goals, manage national/regional accounts, oversee RFPs, coach property sales teams, align with revenue management, and deliver reporting and analytics to drive group, corporate transient, and catering revenue growth.

Hands-on IT manager responsible for multi-site infrastructure, Tier 2/3 support, Microsoft 365 administration, asset/inventory management, vendor coordination, disaster recovery, and leading software modernization and AI adoption across nine hotel properties.

Manage front office operations including reservations, check-in/check-out, guest services, bell and telephone services. Supervise and schedule staff, handle guest complaints, enforce policies, control credit and financial transactions, contribute to budgeting and profitability, and ensure compliance with laws and security procedures.