Every Process Has a Purpose

Every day, Director of People Experience Kia Beckford is surrounded by people with passion. It’s a passion for Whatnot’s product, buyers and sellers, and a high level of care that drives the team to achieve the company’s audacious goals. All teams are challenged to innovate and think outside the box, and the people team is no exception. Beckford and her colleagues seek perspectives from other organizations to develop “the Whatnot way of doing things.” A desire to be different means there are little to no “plug-and-play” processes. “This allows us to be really creative, which isn’t always the case within HR functions,” Beckford said. That creativity has helped to build teams diverse in backgrounds and perspectives.

At a glance

01

Parents First

Whatnot offers 16 weeks paid parental leave as well as a one-time stipend for family planning necessities like egg freezing and adoption fees.


02

No Office Needed

Employees work from anywhere thanks to a remote-first culture.


03

Billion Dollar Business

Whatnot is valued at $3.7 billion following its Series D fundraising round.


04

Be Inclusionary

Eight employee resource groups, including Women of Whatnot, Whatnot Parents, BIPOC @ Whatnot, PRIDE @ Whatnot, Whatnot Veterans, L’Chaim @ Whatnot and Immigrants @ Whatnot create inclusive experiences.


Search the 73 jobs at Whatnot

Recently posted jobs

7 Hours Ago
Phoenix, AZ, USA
eCommerce • Mobile
As a Customer Experience Agent, you will enhance the user experience through prompt issue resolution and effective communication with buyers and sellers. Your role involves managing customer concerns regarding orders and payments and collaborating with teams to improve processes and outcomes.
eCommerce • Mobile
As a Software Engineer on the Recommendation Systems team, you will develop scalable solutions for a high-quality Discovery experience, focusing on backend systems for dynamic feeds and partnering with machine learning teams. Your role involves shipping features, maintaining low-latency infrastructures, and contributing to advanced recommendation solutions.
eCommerce • Mobile
As a Customer Experience Agent, you will interact with buyers and sellers, resolve customer issues related to payments and orders, become proficient in the Whatnot product and processes, and seek opportunities to enhance customer experience through problem solving and collaboration with other departments.