Jobs at Westgate Resorts

Reviews casino cash and non-cash transactions for compliance with Title 31, FinCEN, and BSA requirements. Prepares and reviews Currency Transaction Reports and Suspicious Activity Reports, identifies exceptions and potentially suspicious activity, reviews book wagering reports, and bars patrons when necessary. Maintains confidentiality, accuracy, regulatory knowledge, and departmental reporting while working independently and collaboratively.

Supervise resort engineering and maintenance operations, including technician scheduling, preventive maintenance, repairs, inspections, inventory, payroll, and safety compliance. Train and mentor team members, respond to guest maintenance requests, coordinate vendors, and perform hands-on repairs to keep facilities safe, functional, and guest-ready. Requires afternoon, evening, weekend, and holiday availability.

Provides inbound phone support to owners, answers document-related questions, reviews and processes ownership documents, updates internal records, performs data entry and electronic filing, and ensures compliance with documentation standards. The role requires bilingual Spanish-English communication, high accuracy, multitasking across systems, professional customer service, and collaboration with internal teams. It is initially onsite in Ocoee, Florida, then transitions to a hybrid schedule.

Performs resort maintenance, preventive maintenance, work orders, guest-requested repairs, basic plumbing, electrical troubleshooting, painting, appliance and electronics repairs, cleaning, and inventory support. Uses hand and power tools, ladders, lifts, scaffolding, and PPE while following safety procedures. Communicates with guests and resort leadership, identifies hazards, operates HotSOS, and supports general resort operations.

Performs preventive maintenance, work orders, guest-request repairs, and general upkeep at a resort. Duties include painting, caulking, wall repairs, basic plumbing, electrical troubleshooting, TV and appliance installation, inventory support, cleaning, and hazard identification. The role uses hand and power tools, ladders, lifts, PPE, and HotSOS while communicating with guests and resort leadership.

Administrative Assistant supports a timeshare sales floor by opening and closing the area, maintaining supplies and presentation, answering phones, assisting sales representatives, running reports, processing deals and payments, assigning inventory, coordinating contract processing, coding reservations, distributing surveys, and sending daily performance totals. The role requires accurate data entry, customer service, computer proficiency, multitasking, effective communication, and attention to detail.

Contacts inactive casino customers to secure reservations, coordinates accommodations, limousine services, and amenities, and assists Casino Hosts with comps. Provides guest assistance, directions, and information; handles multi-line telephone inquiries; maintains accurate guest records; documents exceptions; supports casino events; resolves complaints; and collaborates with hotel and casino departments while following gaming regulations and confidentiality requirements.

Oversee resort grounds, landscaping, irrigation, and exterior maintenance operations. Supervise, train, schedule, and support grounds staff; coordinate daily tasks and enhancement projects; inspect property areas for maintenance and safety concerns; manage equipment and materials; enforce safety standards; resolve operational issues; and collaborate with resort departments to maintain attractive, functional exterior spaces and a high-quality guest experience.

Supervise security officers and ensure compliance with resort safety, security, and emergency procedures. Conduct investigations, manage incident reporting, oversee surveillance and electronic access systems, coordinate event security, liaise with law enforcement and emergency services, and respond to critical incidents. Provide guest assistance, maintain safety programs, participate in risk management meetings, and perform subordinate security duties as needed. This is an overnight role requiring weekend and holiday availability.

Performs resort maintenance, preventive maintenance, work orders, and engineering projects. Troubleshoots plumbing, electrical components, appliances, HVAC systems, walls, flooring, pools, spas, and water features. Handles inventory and procurement, operates HotSOS, communicates with guests and staff, identifies safety hazards, and uses tools, ladders, lifts, scaffolding, and PPE while following resort policies.

Performs resort maintenance, preventive maintenance, guest work orders, basic plumbing, electrical troubleshooting, painting, repairs, appliance and television installation, inventory support, and safety inspections. Uses hand and power tools, ladders, lifts, and resort operations software while communicating professionally with guests and colleagues. Requires entry-level trades or maintenance experience, a valid driver's license, effective communication, physical ability to lift over 50 pounds, and adherence to safety procedures.

Handles inbound calls from timeshare owners, books and modifies reservations, explains ownership benefits and fees, processes exchanges, and provides account support. The role also requires selling upgrades, additional nights, vacation packages, and travel protection while meeting quality and performance metrics. Employees must manage objections, document interactions accurately, use multiple systems, and work weekends and holidays. Training is onsite for six weeks, with work-from-home eligibility after 90 days.

Performs preventive maintenance, repairs, troubleshooting, and guest service calls throughout a resort. Maintains plumbing, electrical, HVAC, appliances, building components, pools, spas, and water features. Documents work in HotSOS, supports inventory and procurement, operates maintenance equipment safely, and addresses safety hazards while providing professional guest service.

Supports housekeeping by removing linens and trash, cleaning guest and public areas, stocking closets, delivering supplies, organizing equipment, and responding to guest requests. Maintains safe, orderly work areas, handles keys and lost-and-found items, reports safety concerns, and assists with training and departmental support. Requires weekend and holiday availability, physical ability to lift 35 pounds, attention to detail, teamwork, customer service, and adherence to safety procedures.

Performs as the resort mascot to entertain and engage guests, families, and children throughout the property. Greets guests, attends resort events, poses for photos, distributes refreshments and promotional items, and maintains character integrity through nonverbal communication. Supports mascot safety and guest interactions as a handler when needed, assists with lobby and sales-floor greetings, follows training standards, and contributes to a positive resort experience in varying weather conditions.

Provides administrative and customer service support across Westgate’s Orlando in-house resorts. Requires basic computer skills, a positive and energetic attitude, ability to work under pressure, flexible scheduling based on seasonal demand, availability across multiple resort locations, and weekend availability.

Supports housekeeping by cleaning guest and public areas, handling linens, trash, supplies, and equipment, and assisting with room preparation. Delivers and removes cribs and highchairs, maintains organized closets and carts, reports safety or lost-and-found issues, and responds professionally to guest requests. Requires outdoor work, lifting up to 50 pounds, flexible scheduling, weekend and holiday availability, and a valid driver's license.

Provides administrative and guest service support at Westgate’s Orlando in-house resorts. Requires customer service skills, basic computer knowledge, flexibility to work at multiple resort locations, weekend availability, and the ability to work under pressure with a positive attitude.

Performs resort maintenance, preventive care, repairs, and engineering projects across plumbing, electrical, appliances, HVAC, walls, flooring, pools, spas, and water features. Responds to guest calls, identifies safety hazards, manages tools and inventory, operates HotSOS, and maintains professional communication with guests and team members. The role also involves cleaning, lifting over 50 pounds, and working safely on ladders, scaffolding, and lifts.

Processes and coordinates deed-related closing activities for resort transactions. The provided description contains limited role-specific information and does not list detailed responsibilities, qualifications, technologies, compensation, travel, or clearance requirements.