Jobs at Western Alliance Bank

Provides executive administrative support to bank leaders by managing calendars, travel, meetings, communications, expenses, data, reports, presentations, and confidential stakeholder requests. Prioritizes competing business needs, resolves complex issues, coordinates deliverables, and uses office technologies to improve administrative efficiency.

Reviews compliance data and reports, provides effective challenge to business units, and supports the Compliance Management System for mortgage servicing. Advises on regulatory interpretation, risk assessments, issue management, controls, policies, procedures, and exams. Monitors corrective actions, validates risk mitigation effectiveness, identifies control improvements, prepares reports, and communicates findings to management and risk committees.

Leads enterprise architecture strategy for Specialty Deposits platforms, including domain roadmaps, solution designs, standards, patterns, governance, and technology evaluations. Partners with business, product, and engineering leaders to ensure secure, compliant, reliable, and scalable solutions. Drives modernization, reuse, Agile, DevOps, and FinOps adoption; facilitates proofs of concept; manages capability inventories; and communicates recommendations to executive and technical stakeholders.

Manage and underwrite complex commercial loans, assess credit needs, structure financing requests, and coordinate loan closings. Monitor portfolio credit risk, ensure compliance with banking policies and regulations, gather borrower documentation, support Loan Committee presentations, and resolve loan processing and servicing issues. The role partners closely with commercial bankers and clients while supporting portfolio goals and delivering strong customer service.

Develops foreign exchange sales opportunities, builds client and internal relationships, reviews portfolios for FX needs, communicates market trends, delivers presentations and eFX demonstrations, manages CRM pipelines, coordinates onboarding, and supports client FX program growth while following compliance and governance requirements.

Leads enterprise API governance operations, including API inventory reconciliation, data-quality analysis, KPI/KRI reporting, governance controls, audit support, remediation tracking, and process improvement. Partners with engineering, architecture, security, risk, and technology leadership teams to resolve findings, maintain governance documentation, and present inventory health, compliance, and operational risk insights. Requires advanced analytical, communication, regulatory compliance, and subject-matter expertise.

Plans and executes IT audits by documenting processes, assessing risk and control design, testing complex controls, validating management action plans, and recommending issue remediation. Uses Workiva to maintain audit documentation, risk-control matrices, test steps, and reports. Supports audits across banking, finance, operations, credit, risk, and compliance while applying internal audit standards, regulatory requirements, and risk management frameworks.

Leads risk-based internal audits for banking compliance, evaluates controls against regulations and standards, performs risk assessments and root-cause analysis, reports findings to leadership, and oversees issue remediation. Manages audit planning, documentation, testing, quality reviews, analytics, and reporting using Workiva. Builds and develops a team of auditors through hiring, coaching, training, and performance management while collaborating with business leaders, audit teams, and co-source partners.

Lead MuleSoft API engineering for the Payment Hub team, including API architecture, development, testing, deployment, production support, incident resolution, observability, and release validation. Establish engineering standards, governance, and best practices while leading technical design discussions and cross-functional initiatives. Use AI-assisted tools to improve delivery efficiency and support scalable, resilient cloud integrations. The role may require up to 25% travel.

Supports commercial card and payables growth by coordinating client enrollment packages, preparing proposals and rebate agreements, enabling suppliers, documenting activities in the CRM, and certifying card sales records for audit readiness. Partners with relationship managers, treasury officers, card sales, clients, loan administration, and internal teams to ensure accurate, compliant, and efficient processes. Provides client service, follows up on outstanding requirements, and supports portfolio growth. Occasional travel is required.

Develops new sponsor-finance business, builds client relationships, underwrites and negotiates complex loans, coordinates loan closings, and recommends deposit and treasury solutions. The role involves market research, credit analysis, loan portfolio servicing, regulatory compliance, customer solicitation, and representing the bank in community and business functions. Requires advanced commercial banking, relationship management, communication, and organizational expertise, with up to 50% travel.

Processes electronic and paper-based payments, captures remittance information, performs data entry, quality control, deposit balancing and reconciliation, and meets processing deadlines. Supports daily receivables operations, researches exceptions, assists with training new employees, and provides accurate customer service for banking clients.

Supports administration, optimization, data management, reporting, and end-user support for Oracle EPM and Smart View financial systems. Partners with Finance, FP&A, Accounting, Treasury, IT, and other stakeholders on budgeting, forecasting, reporting, reconciliations, controls, audits, and month-end processes. Troubleshoots data and system issues, maintains metadata and business rules, develops reporting templates, documents procedures, trains users, and identifies automation and process-improvement opportunities.

Analyzes, structures, underwrites, and coordinates onboarding of blockchain and digital asset business deposit accounts and loans. Manages customer and sector risks, prepares financing requests for senior approval, coordinates loan processing, ensures regulatory and policy compliance, and supports relationship managers with portfolio servicing, documentation, customer communication, and deposit growth.

Lead Common Services technology teams and oversee approximately 10 critical banking applications supporting reconciliation, statements, reporting, and money movement. Drive complex projects, roadmaps, deployments, cutovers, resiliency testing, disaster recovery readiness, security, and operational improvements. Provide technical leadership, manage dependencies and timelines, collaborate with business partners, resolve issues, enforce engineering standards, and mentor team members while ensuring reliable, secure, and scalable platform delivery.

Designs and governs enterprise data loss prevention and data protection capabilities across endpoint, network, email, cloud, collaboration, and SaaS environments. Defines DLP strategy, policies, detection logic, control frameworks, and implementation standards; guides engineering and operations teams; validates control effectiveness; reduces false positives; supports investigations, audits, regulatory exams, and cyber resilience. Serves as a technical advisor to leadership and partners with security, privacy, legal, compliance, HR, and business stakeholders.

Process debit, commercial credit card, and account maintenance requests; respond to inquiries; perform quality assurance reviews; correct cases; provide management feedback; meet service-level expectations; maintain cardholder records; and index recurring transaction reports. Support frontline servicing teams and develop expertise in card services, banking operations, compliance, and commercial banking products.

Administers and continuously improves Microsoft Purview DLP and Insider Risk Management capabilities. Responsibilities include policy and detection configuration, alert triage, investigations, evidence collection, case management, false-positive tuning, AI-related data security monitoring, documentation, audit support, and cross-functional escalation. The role partners with Security Operations, HR, Legal, Privacy, IT, Data Governance, and business teams to strengthen data protection controls and operational workflows.

Support Global Markets Middle Office across FX, Interest Rate Derivatives, and Trade Finance. Perform transaction validation, reconciliations, reporting, controls, regulatory and audit support, system administration, CRM case management, and vendor/audit coordination. Produce regular risk and performance reports and assist with settlement discrepancy resolution and application testing.

Supports month-end, quarter-end, and annual close processes; prepares journal entries, reconciliations, financial schedules, SEC and regulatory reporting. Ensures GAAP, SOX, and banking regulatory compliance; researches complex transactions, maintains controls, supports Oracle ARCS reconciliations, coordinates system enhancements, and trains junior staff. Collaborates with management, auditors, and regulators on accounting and reporting matters.