Lead and govern cross-company and external projects end-to-end, ensuring delivery on scope, time, budget, quality, change, risk, and dependencies while collaborating with global, cross-disciplinary teams and stakeholders.

Own, maintain, and enhance Webbing's centralized monitoring and alerting systems; integrate new network elements, configure alarms/KPIs, support monitoring servers, and document procedures while participating in on-call rotations.

Provide end-to-end technical support in a 24/7 rotating shift environment: troubleshoot connectivity and performance issues, own tickets from investigation to resolution, collaborate with internal teams, produce documentation and case studies, mentor junior staff, and track incident trends using Excel or Power BI.

Provide first-line technical support via Zendesk and other channels, troubleshoot basic issues, log and classify tickets per SLA, escalate complex cases, maintain customer communication, follow workflows, and contribute to knowledge base while working rotating shifts.

Lead and govern execution of core projects, ensuring delivery within scope, time, cost, and quality. Collaborate with stakeholders and evaluate project success.

The QA Engineer will oversee testing processes, design and execute testing plans, and enhance quality within a collaborative team.

Oversee subsidiaries' financial management, participate in monthly close processes, manage vendor payments, ensure tax compliance, and assist in audits.

Analyze data trends for cost improvement, lead negotiations, coordinate vendor projects, and maintain vendor relationships.

Lead and mentor a team of NOC engineers for 24/7 monitoring, incident management, and operational excellence in telecom environments.

Lead and mentor a NOC team, manage incident resolution, oversee network monitoring, and ensure operational excellence in telecom environments.

Lead technical support and troubleshooting for escalated issues, mentor junior staff, manage customer engagements, and analyze data for reporting.

Lead technical support investigations, mentor junior staff, manage customer escalations, analyze data for KPIs, and develop internal documentation.

The NOC Lead will build and mentor a team, oversee monitoring and troubleshooting of network incidents, manage customer communications, and promote operational excellence.

The IoT Channel Manager will build and manage relationships with IoT resellers and distributors, implementing strategies to enhance partnership growth and ensuring alignment on business plans and customer engagements.

Lead a team of NOC engineers for 24/7 monitoring and operational excellence, handling incidents and ensuring quality service.

The Junior NOC Engineer will troubleshoot and resolve network issues, communicate with customers, and monitor network performance in a hybrid work environment.

The Junior Technical Support Specialist provides customer support via Zendesk, troubleshooting technical issues, logging tickets, and escalating unresolved matters when necessary, while ensuring professional communication with customers.

The Customer Success Manager at Webbing is responsible for managing IoT and enterprise mobility accounts, ensuring customer satisfaction, driving adoption, and nurturing long-term partnerships through tailored engagement and proactive support.

Lead and mentor a team of NOC engineers for 24/7 monitoring, manage incidents and customer issues, and ensure high-quality resolutions.

Lead and mentor a NOC team for 24/7 monitoring, incident management, customer issue resolution, and technical project participation, while promoting a collaborative culture.