Jobs at Weave

Lead and architect the marketing automation stack (SFMC + Salesforce), manage lead lifecycle and routing, implement segmentation and data hygiene, build complex journeys and automations, collaborate with demand gen, sales ops, and data teams, and train internal users to scale marketing operations and reporting.

Produce high volumes of on-brand design variations across channels from approved templates. Adapt assets for demand-gen campaigns, partner programs, emails, social, landing pages, and events. Maintain brand guidelines, typography, and visual systems; resize, localize, version assets; support presentations and trade-show materials. Collaborate with designers and marketers and use tools (including AI-assisted) to increase speed and quality.

Provide technical support and customer service through effective communication, troubleshooting, and follow-up, while helping customers with their needs.

Lead a team of Salesforce developers, manage development lifecycle, collaborate with stakeholders, and ensure delivery of Salesforce solutions.

Serve as primary operational contact for partners and partner-customers post-sale: triage escalations, coordinate cross-functional follow-up, maintain records, distribute reports, and identify recurring process gaps to improve partner experience and revenue retention.

Build desktop client features using TypeScript/React/HTML/CSS, contribute to platform and libraries, ensure long-term code quality, consume RESTful APIs, debug and optimize performance, and collaborate with cross-functional teams.

The Principal Engineer will shape the technical strategy for messaging infrastructure, influence architectural decisions across teams, and solve complex technical problems. Responsibilities include mentoring engineers, driving coherence across teams, and leading initiatives to ensure Weave's competitiveness in messaging solutions.

The Head of Payment Operations will drive the transformation of the payments product, optimize workflows, manage partnerships, and ensure operational efficiency to support the company's revenue strategy.

The Senior Product Manager for Messaging at Weave will lead the product strategy and execution of messaging capabilities, focusing on improving user experience and system reliability while collaborating with engineering and feature teams.

Lead technical architecture and governance of the Salesforce platform across Sales, Service, Experience, and Billing. Architect integrations, CPQ/Billing and ERP syncs, define CI/CD and development standards, enforce security and LDV strategies, mentor developers, lead design reviews, and partner with cross-functional stakeholders to deliver enterprise-scale solutions.

Handle inbound billing inquiries by phone and follow up via outbound calls and email. Clarify billing details, update overdue accounts, upsell annual billing, identify churn risks, and collaborate with teams to resolve issues while delivering excellent customer service.

As a Senior Backend Engineer, you will design and maintain scalable backend services and APIs, drive architecture decisions, collaborate across teams, and mentor others while ensuring code quality and system health.

The Customer Implementation Specialist manages customer relationships during onboarding, ensuring high-quality implementation of the Weave platform and customer satisfaction.

Lead multi-year technical vision and architecture for Payments, Scheduling, Forms, RCM and mobile platforms. Drive cross-team solutions, evaluate build-vs-buy, mentor senior engineers, set company-wide engineering standards, and ensure scalability, reliability, and observability for high-throughput distributed systems.

Lead performance engineering to scale the Truelark platform, build a self-service performance testing platform integrated with CI/CD, codify best practices, perform deep bottleneck analysis using observability and profiling tools, and define SLOs to ensure reliability under high load.

The Head of Product will define the vision for Weave's Payments and RCM products, leading cross-functional teams to drive adoption, retention, and financial growth while managing P&L performance.

Conduct high-volume outbound outreach to small businesses, qualify prospects, set demos, meet activity targets, track leads in Salesforce, and collaborate with the SDR team to grow pipeline.

Design, build, and maintain scalable, resilient data platform services for data integration, event processing, and orchestration. Improve data availability, discoverability, dependability, and security tooling while collaborating across cross-functional teams and delivering production-grade solutions at scale.

Manage end-to-end setup, configuration, and deployment of software and phone systems for multi-location clients. Serve as project manager and primary customer contact, coordinate technical resources, troubleshoot issues, train users, track KPIs, and ensure adoption to maximize customer success and ROI.

Lead sales and integration analytics for upsell and partnerships. Build scalable Sigma dashboards and KPI frameworks, monitor PMS integration health, analyze adoption and retention trends, collaborate with sales, product, and finance, and maintain data quality and self-service analytics.