Jobs at Weave

Manage the full sales cycle for assigned leads to close expansion deals. Develop and extend accounts, create referral-driven opportunities, maintain pipeline and Salesforce tasks, negotiate agreements, and maximize revenue via attachments and upsells while tracking daily and monthly metrics.

Lead white-glove onboarding and activation for payments customers: design activation roadmaps, deploy hardware/software and Text-to-Pay workflows, train stakeholders, set success criteria, monitor adoption for six months, and drive customers toward $5,000 monthly processing while collaborating with Sales, Product, and Support.

Lead product development operational effectiveness by improving roadmap planning, cross-functional alignment, dependency management, and delivery predictability. Serve as operational lead for complex initiatives, build scalable processes and reporting, drive continuous improvement, and provide data-driven insights to product, engineering, and leadership.

Manage the full inbound upsell sales cycle for assigned leads and existing customers, maintain accurate Salesforce CRM data, meet daily/monthly metrics and quotas, create expansion opportunities via referrals and prospecting, and participate in team meetings to resolve blockers.

Maintain and scale a distributed cloud-based VoIP platform by operating and optimizing SIP/RTP infrastructure (Kamailio, FreeSWITCH, RTPengine), building Go microservices, deploying to Kubernetes, improving observability (Homer/HEP, metrics/logs/traces), troubleshooting call quality and signaling issues, and partnering with SRE to enhance CI/CD and infrastructure-as-code practices.

Produce high-volume short-form and repurposed long-form video assets for paid and organic social channels. Edit quickly from templates and brand guidelines, add captions, motion graphics, music, and versions for multiple platforms. Support campaigns and product marketing with fast turnarounds while maintaining organized assets and quality.

Lead and architect the marketing automation stack (SFMC + Salesforce), manage lead lifecycle and routing, implement segmentation and data hygiene, build complex journeys and automations, collaborate with demand gen, sales ops, and data teams, and train internal users to scale marketing operations and reporting.

Produce high volumes of on-brand design variations across channels from approved templates. Adapt assets for demand-gen campaigns, partner programs, emails, social, landing pages, and events. Maintain brand guidelines, typography, and visual systems; resize, localize, version assets; support presentations and trade-show materials. Collaborate with designers and marketers and use tools (including AI-assisted) to increase speed and quality.

Manage a portfolio of SMB accounts to drive retention, growth, and product adoption. Provide training, run business reviews, resolve escalations, identify upsell opportunities, and collaborate cross-functionally to represent customer needs.

Lead a team of Salesforce developers, manage development lifecycle, collaborate with stakeholders, and ensure delivery of Salesforce solutions.

The Principal Engineer will shape the technical strategy for messaging infrastructure, influence architectural decisions across teams, and solve complex technical problems. Responsibilities include mentoring engineers, driving coherence across teams, and leading initiatives to ensure Weave's competitiveness in messaging solutions.

The Head of Payment Operations will drive the transformation of the payments product, optimize workflows, manage partnerships, and ensure operational efficiency to support the company's revenue strategy.

The Principal Software Engineer will lead technical strategy and architecture for applications, mentor engineers, and solve complex cross-team problems in healthcare software.

The Senior Product Manager for Messaging at Weave will lead the product strategy and execution of messaging capabilities, focusing on improving user experience and system reliability while collaborating with engineering and feature teams.

Lead technical architecture and governance of the Salesforce platform across Sales, Service, Experience, and Billing. Architect integrations, CPQ/Billing and ERP syncs, define CI/CD and development standards, enforce security and LDV strategies, mentor developers, lead design reviews, and partner with cross-functional stakeholders to deliver enterprise-scale solutions.

The Senior Backend Engineer at Weave will design, build, and maintain scalable backend services and APIs, influencing architecture and outcomes while collaborating across teams to enhance healthcare technology.

The Principal Engineer will lead the design and development of ML infrastructure, mentor engineers, and provide strategic technical leadership for AI-powered applications in healthcare.

Provide technical support and customer service through effective communication, troubleshooting, and follow-up, while helping customers with their needs.

Design and develop machine learning infrastructure and models, support product teams, build scalable data services, and promote collaboration within a diverse engineering team.

Lead performance engineering to scale the Truelark platform, build a self-service performance testing platform integrated with CI/CD, codify best practices, perform deep bottleneck analysis using observability and profiling tools, and define SLOs to ensure reliability under high load.