Jobs at Weave

Design, build, and maintain scalable Go-based backend services and APIs. Drive architecture, distributed systems design, reliability, observability, and production ownership. Collaborate with product, design, and frontend teams, execute projects from inception to delivery, participate in on-call rotations, and mentor junior engineers. The role is fully remote within India and focuses on powering healthcare technology for thousands of practices.

Leads corporate strategy and internal consulting initiatives supporting payments, revenue cycle management, and partnerships. Responsibilities include developing strategy plans, analyzing markets and competitors, identifying expansion opportunities, evaluating M&A targets, supporting due diligence and integration, and advising executive leadership. The role requires strong analytical, financial modeling, communication, project management, and cross-functional leadership skills, with frequent executive-level presentations and recommendations.

Own strategy, discovery, prioritization, and execution for healthcare payments and revenue-cycle workflows. Improve patient payment collection, reconciliation, integrations, and financial operations across practice-management systems and related platforms. Partner with Engineering, Design, Finance, Risk, Operations, and go-to-market teams to define requirements, measure outcomes, launch products, and improve adoption. Use customer research, analytics, payment data, and financial metrics to prioritize investments and deliver reliable, scalable solutions.

Own strategy, roadmap, discovery, prioritization, and execution for Call Intelligence products. Translate call data, transcripts, and AI-generated insights into analytics and workflows that improve appointment conversion, staff performance, and revenue for healthcare practices. Partner with engineering, data, ML, design, and go-to-market teams to define metrics, run experiments, improve adoption, and deliver reliable AI-assisted products across distributed India and U.S. teams.

Build desktop client features using TypeScript/React/HTML/CSS, contribute to platform and libraries, ensure long-term code quality, consume RESTful APIs, debug and optimize performance, and collaborate with cross-functional teams.

Leads end-to-end product design for Weave’s Analytics product, creating intuitive experiences for dashboards, reports, visualizations, filtering, and complex data workflows. Partners with Product and Engineering to shape strategy, establish scalable interaction patterns, conduct customer research, and improve usability through analytics and feedback. The role also advances the design system, ensures accessibility and implementation quality, mentors designers, and influences design standards across the broader platform.

Manage end-to-end setup, configuration, and deployment of software and phone systems for multi-location clients. Serve as project manager and primary customer contact, coordinate technical resources, troubleshoot issues, train users, track KPIs, and ensure adoption to maximize customer success and ROI.

Drives revenue through strategic channel partners by managing the full sales cycle, converting qualified leads, presenting and demonstrating SaaS products, closing deals, and meeting revenue targets. Builds partner relationships, coordinates with internal teams, tracks pipeline and forecasts in Salesforce, supports sales enablement, and ensures customer retention. The role requires SaaS or channel sales experience, strong communication and negotiation skills, CRM proficiency, and adaptability in a fast-paced environment.

Lead white-glove onboarding and activation for payments customers, configuring hardware, software, and Text-to-Pay workflows. Train customer teams, design activation roadmaps, drive early transaction milestones, and monitor processing volume for six months. Advise on payment best practices, adoption risks, and operational improvements while collaborating with Sales, Product, Support, and Customer Success to increase usage, revenue, retention, and meaningful processing volume.

Designs end-to-end product experiences for Digital Forms, Team Chat, Task Center, and related workflows. Conducts customer research, creates interaction and visual designs, develops scalable patterns within the design system, uses analytics and feedback to improve experiences, and partners with Product, Engineering, and other teams through implementation. The role also contributes to design critique, knowledge sharing, mentorship, accessibility, and cohesive platform experiences.

The Principal Engineer will shape the technical strategy for messaging infrastructure, influence architectural decisions across teams, and solve complex technical problems. Responsibilities include mentoring engineers, driving coherence across teams, and leading initiatives to ensure Weave's competitiveness in messaging solutions.

Lead multi-year technical vision and architecture for Payments, Scheduling, Forms, RCM and mobile platforms. Drive cross-team solutions, evaluate build-vs-buy, mentor senior engineers, set company-wide engineering standards, and ensure scalability, reliability, and observability for high-throughput distributed systems.

Data Engineer Interns will support analytics platform enhancements, data modeling, data exploration, pipeline maintenance, troubleshooting, optimization, documentation, and stakeholder collaboration. The role focuses on building data products, supporting AI-enabled analytics, and translating business needs into data requirements. Candidates should be enrolled in a quantitative degree program and have foundational knowledge of business intelligence, databases, data modeling, SQL, and data visualization.

Manage a high-volume inbound sales pipeline, conduct customer demos, convert leads into new business, maintain detailed Salesforce records, communicate Weave’s value proposition, and consistently exceed sales quotas. The role requires strong inside-sales closing experience, organization, resilience, relationship-building, and a proven record of achieving sales metrics.

Conduct high-volume outbound outreach to small businesses, qualify prospects, set demos, meet activity targets, track leads in Salesforce, and collaborate with the SDR team to grow pipeline.

Design, build, and maintain scalable, resilient data platform services for data integration, event processing, and orchestration. Improve data availability, discoverability, dependability, and security tooling while collaborating across cross-functional teams and delivering production-grade solutions at scale.

Architect and operate a globally distributed identity and access management platform using Go and SpiceDB. Own authentication, fine-grained authorization, identity lifecycle services, SSO, SCIM provisioning, machine-to-machine security, SDKs, gRPC contracts, audit logging, observability, migrations, and reliability. As a founding India team member, establish technical standards and operational culture while collaborating asynchronously with US-based engineers.

Investigate and prevent payment fraud by analyzing high-value transactions and suspicious merchant behavior, conducting comprehensive investigations, partnering with Risk to build merchant risk assessments and fraud-scoring models, and implementing fraud management tools and processes.

Lead design and implementation of a globally distributed Identity and Access Management platform. Own identity lifecycle, fine-grained authorization, internal SDKs/gRPC contracts, federated identity (SSO) and SCIM integrations, observability and audit logging, and help establish the India regional hub while enabling downstream engineers to integrate security correctly.

Provide technical support and customer service through effective communication, troubleshooting, and follow-up, while helping customers with their needs.