Jobs at Weave

Build desktop client features using TypeScript/React/HTML/CSS, contribute to platform and libraries, ensure long-term code quality, consume RESTful APIs, debug and optimize performance, and collaborate with cross-functional teams.

Leads end-to-end product design for Weave’s Analytics product, creating intuitive experiences for dashboards, reports, visualizations, filtering, and complex data workflows. Partners with Product and Engineering to shape strategy, establish scalable interaction patterns, conduct customer research, and improve usability through analytics and feedback. The role also advances the design system, ensures accessibility and implementation quality, mentors designers, and influences design standards across the broader platform.

Designs end-to-end product experiences for Digital Forms, Team Chat, Task Center, and related workflows. Conducts customer research, creates interaction and visual designs, develops scalable patterns within the design system, uses analytics and feedback to improve experiences, and partners with Product, Engineering, and other teams through implementation. The role also contributes to design critique, knowledge sharing, mentorship, accessibility, and cohesive platform experiences.

The Principal Engineer will shape the technical strategy for messaging infrastructure, influence architectural decisions across teams, and solve complex technical problems. Responsibilities include mentoring engineers, driving coherence across teams, and leading initiatives to ensure Weave's competitiveness in messaging solutions.

Lead and mentor the Voice Platform team while contributing hands-on to Go microservices and SIP/RTP infrastructure. Own the architecture, scalability, observability, reliability, and performance of a distributed cloud-based VoIP platform using Kamailio, FreeSWITCH, RTPengine, and Homer. Manage hiring, development, backlogs, technical execution, incident response, and cross-functional collaboration while coaching engineers and maintaining high platform availability and call quality.

The Customer Implementation Specialist manages customer relationships during onboarding, ensuring high-quality implementation of the Weave platform and customer satisfaction.

Lead multi-year technical vision and architecture for Payments, Scheduling, Forms, RCM and mobile platforms. Drive cross-team solutions, evaluate build-vs-buy, mentor senior engineers, set company-wide engineering standards, and ensure scalability, reliability, and observability for high-throughput distributed systems.

Data Engineer Interns will support analytics platform enhancements, data modeling, data exploration, pipeline maintenance, troubleshooting, optimization, documentation, and stakeholder collaboration. The role focuses on building data products, supporting AI-enabled analytics, and translating business needs into data requirements. Candidates should be enrolled in a quantitative degree program and have foundational knowledge of business intelligence, databases, data modeling, SQL, and data visualization.

Manage a high-volume inbound sales pipeline, conduct customer demos, convert leads into new business, maintain detailed Salesforce records, communicate Weave’s value proposition, and consistently exceed sales quotas. The role requires strong inside-sales closing experience, organization, resilience, relationship-building, and a proven record of achieving sales metrics.

Supports U.S. indirect tax compliance, tax filings, reconciliations, notices, audits, federal and state income tax compliance, and quarterly tax provisions. Partners with cross-functional teams on taxability, nexus, telecommunications tax, tax technology, automation, and process improvement initiatives. Maintains compliance documentation and audit-ready workpapers while managing multiple priorities in a fast-paced public technology company.

Lead the design and production delivery of AI-driven go-to-market systems, including agentic workflows, data pipelines, canonical models, evaluation frameworks, and Salesforce integrations. Establish engineering and data-quality standards, mentor engineers and analysts, manage reliability and costs, and evaluate AI and data vendors. Collaborate across Revenue Operations, Sales, Marketing, and Business Intelligence while building infrastructure in Snowflake and BigQuery.

Conduct high-volume outbound outreach to small businesses, qualify prospects, set demos, meet activity targets, track leads in Salesforce, and collaborate with the SDR team to grow pipeline.

Design, build, and maintain scalable, resilient data platform services for data integration, event processing, and orchestration. Improve data availability, discoverability, dependability, and security tooling while collaborating across cross-functional teams and delivering production-grade solutions at scale.

Architect and operate a globally distributed identity and access management platform using Go and SpiceDB. Own authentication, fine-grained authorization, identity lifecycle services, SSO, SCIM provisioning, machine-to-machine security, SDKs, gRPC contracts, audit logging, observability, migrations, and reliability. As a founding India team member, establish technical standards and operational culture while collaborating asynchronously with US-based engineers.

Manage end-to-end setup, configuration, and deployment of software and phone systems for multi-location clients. Serve as project manager and primary customer contact, coordinate technical resources, troubleshoot issues, train users, track KPIs, and ensure adoption to maximize customer success and ROI.

Lead sales and integration analytics for upsell and partnerships. Build scalable Sigma dashboards and KPI frameworks, monitor PMS integration health, analyze adoption and retention trends, collaborate with sales, product, and finance, and maintain data quality and self-service analytics.

Investigate and prevent payment fraud by analyzing high-value transactions and suspicious merchant behavior, conducting comprehensive investigations, partnering with Risk to build merchant risk assessments and fraud-scoring models, and implementing fraud management tools and processes.

Lead white-glove onboarding and activation for payments customers: design activation roadmaps, deploy hardware/software and Text-to-Pay workflows, train stakeholders, set success criteria, monitor adoption for six months, and drive customers toward $5,000 monthly processing while collaborating with Sales, Product, and Support.

Lead product development operational effectiveness by improving roadmap planning, cross-functional alignment, dependency management, and delivery predictability. Serve as operational lead for complex initiatives, build scalable processes and reporting, drive continuous improvement, and provide data-driven insights to product, engineering, and leadership.

Maintain and scale a distributed cloud-based VoIP platform by operating and optimizing SIP/RTP infrastructure (Kamailio, FreeSWITCH, RTPengine), building Go microservices, deploying to Kubernetes, improving observability (Homer/HEP, metrics/logs/traces), troubleshooting call quality and signaling issues, and partnering with SRE to enhance CI/CD and infrastructure-as-code practices.