Jobs at VTEX

Executive leader responsible for VTEX’s North American B2B strategy, growth, profitability, and market penetration. Leads enterprise sales, B2B marketing, business development, and customer success; owns ACV, P&L, demand generation, strategic account negotiations, partner ecosystems, and market positioning. Provides product feedback and drives adoption of VTEX’s B2B digital commerce and AI capabilities.

Reviews, drafts, negotiates, and manages commercial contracts across Brazil and LATAM. Identifies and escalates legal risks, supports Sales and Alliances, develops contract frameworks for SaaS and emerging technologies, manages the full contract lifecycle in CLM tools, and collaborates with Finance, Privacy, Security, Compliance, and Technology teams. The role also supports cross-border projects, process optimization, AI-enabled workflow improvements, and training on contract management systems.

Build and scale VTEX’s US channel ecosystem by recruiting and enabling system integrators, agencies, technology partners, ISVs, and consulting firms. Develop joint go-to-market plans, drive partner-sourced revenue and enterprise pipeline, manage executive relationships, forecast performance, and collaborate cross-functionally with Sales, Marketing, Product, and Engineering. The role is based in NYC or Miami with four office days per week and travel for partner, customer, and industry events.

Own enterprise new-logo acquisition in Poland for VTEX’s digital commerce platform. Responsibilities include territory planning, pipeline generation, discovery, solution alignment, complex multi-stakeholder negotiations, forecasting, proposal development, and closing €100k+ ACV deals. The role targets enterprise retailers, brands, and B2B manufacturers, requiring collaboration with marketing, presales, systems integrators, and agency partners. Regular travel within Poland and monthly travel to international company offices is required.

Design and build high-scale, mission-critical backend systems for VTEX’s Order Management and Order Allocation platform. Develop agent-based workflows that customize order processing, routing, and fulfillment. Solve complex distributed-systems and platform-architecture problems, collaborate with stakeholders and leadership, provide technical guidance, and contribute to AI-driven orchestration initiatives.

Define and execute VTEX’s checkout product strategy, roadmap, innovation priorities, and customer migration plan. Lead cross-functional collaboration with engineering, design, growth, and commercial teams to launch features, improve conversion, and drive adoption across B2B and B2C customers. Use data to optimize performance, influence platform teams, and align go-to-market strategies while shaping AI-assisted product development practices.

Build AI agents, MCP servers, automations, tool frontends, service backends, CI/CD pipelines, and AWS infrastructure that scale Product Support operations. Develop TypeScript services, integrate APIs and AI systems, operate production infrastructure, and translate recurring support issues into insights for Product and Engineering teams.

Build and evolve large-scale, resilient front-end commerce applications used across thousands of stores. Lead architecture, testing, performance, accessibility, and product delivery with product managers and designers. Serve as a technical reference, mentor engineers, participate in hiring, and use AI responsibly to improve development speed and quality. The role requires advanced English and Portuguese and is remote within Brazil.

Executive leader responsible for VTEX’s North American B2B business strategy, growth, profitability, P&L, and market penetration. Leads enterprise sales, B2B marketing, business development, and customer success teams; owns ACV growth, demand generation, pipeline, strategic account closures, partner ecosystems, and market positioning. Drives GTM alignment, manages marketing spend and retention, supports product evolution, and represents VTEX to senior B2B executives.

Develop and evolve scalable backend systems for global, multi-tenant SaaS products. Provide technical guidance, establish engineering direction, improve product scalability, and address customer and market needs. Collaborate cross-functionally, work with multiple programming languages—primarily C#—and use AI, LLMs, automation, and development tools responsibly to improve workflow quality and speed.

Design and deliver scalable B2C and B2B commerce solutions for enterprise clients. Translate business requirements into architectures and implementation plans, support project delivery, identify technical risks, facilitate strategy workshops, and advise technical and business stakeholders. Collaborate with Sales, Customer Success, Product, and implementation partners while managing scope, timelines, budgets, and expected business outcomes.

Designs and delivers scalable B2C and B2B commerce solutions for enterprise clients. Translates business requirements into architectures and implementation plans, supports project delivery, identifies technical risks, facilitates strategy workshops, and advises client stakeholders. Collaborates with Sales, Customer Success, Product, and implementation partners while contributing to architectural standards and team improvement.

Own the full enterprise SaaS sales cycle across Mexico, from outbound prospecting and qualification through negotiation and contract close. Build pipelines, engage executive stakeholders, conduct discovery, deliver value-based presentations, manage forecasts and CRM updates, and collaborate with Solution Engineers, Marketing, and global teams. The role focuses on digital commerce solutions for enterprise retailers, brands, manufacturers, and distributors, requiring consultative selling, quota achievement, and strong pipeline generation.

Own and evolve VTEX’s shared compute platform, migrating workloads from AWS Elastic Beanstalk to EKS while maintaining reliability and zero downtime. Design scalable networking and load-balancing components, operate production infrastructure, participate in on-call rotations, and improve GitOps and infrastructure-as-code practices. Collaborate with multiple product and platform teams as a technical focal point for critical infrastructure.

Own Battle of Bats’ digital presence across Instagram and YouTube, producing short- and long-form video, match coverage, player stories, behind-the-scenes content, captions, and thumbnails. Drive audience growth and retention through engaging content series, working autonomously with founders. The role requires relocating, working in-office four days weekly, traveling to content and event locations, and attending the March 2027 cricket event.

Manage enterprise customer relationships across EMEA and APAC, serving as a trusted advisor on VTEX commerce solutions. Responsibilities include understanding client needs, developing tailored strategies, driving adoption and business outcomes, reducing churn, identifying upsell and cross-sell opportunities, expanding contract value, analyzing customer metrics, and supporting long-term retention and revenue growth.

Serves as the primary technical contact for strategic VTEX partners, advising on architecture, scalability, governance, security, and complex integrations. Delivers developer enablement and coaching, resolves escalated platform issues, supports innovation roadmaps, and owns the payment provider connector homologation process, including request assessment, prioritization, and process optimization.

Design and deliver scalable B2C and B2B commerce solutions for enterprise clients. Translate business requirements into architectures and implementation plans, support project delivery, identify technical risks, facilitate strategy workshops, and advise technical and business stakeholders. Collaborate with Sales, Customer Success, Product, and systems integrators while contributing to architectural standards and team knowledge sharing.

Own the full enterprise sales cycle for the VTEX CX Platform, from discovery and solution demonstrations through proposals, negotiations, and contract signature. Build consultative relationships, translate customer challenges into tailored AI and conversational commerce solutions, communicate ROI to technical and executive audiences, and identify account expansion opportunities. Collaborate with marketing, product, and post-sales teams to ensure successful handoffs and drive revenue growth.

Leads a platform engineering team responsible for SQL, NoSQL, search, and object storage systems. Owns storage architecture, capacity planning, reliability, performance, and resilience while building self-service tooling, integration libraries, APIs, and developer golden paths. Manages and mentors software and infrastructure engineers, establishes the storage roadmap, automates manual operations, and improves developer velocity across a large-scale platform.