Jobs at VTEX

Supports sales engagements by designing tailored technical and business solutions, preparing scopes, proposals, and pricing, advising customers on integrations, and delivering platform demonstrations. Collaborates with sales, partners, professional services, and development teams to translate customer needs into scalable implementation plans and communicate complex technical concepts clearly.

Own the Live Desk and Analytics products within VTEX’s CX Platform. Define product strategy, prioritize customer problems, lead continuous discovery, guide features from concept through launch, track outcomes, and maintain product health. Lead a cross-functional product trio with design and engineering, represent the team to stakeholders and customers, and use AI for prototyping, documentation, and product development.

Design and deliver scalable B2C and B2B commerce solutions for enterprise clients. Translate business requirements into architectures and implementation plans, support project delivery, identify technical risks, facilitate strategy workshops, and advise technical and business stakeholders. Collaborate with Sales, Customer Success, Product, and implementation partners while managing scope, timelines, budgets, and expected business outcomes.

Own the go-to-market strategy for VTEX CX Platform by developing positioning, messaging, product launches, ICP definition, market intelligence, adoption and acquisition programs, sales enablement, and marketing collateral. The role partners with Product, Sales, Growth, and regional teams to translate complex capabilities into compelling narratives and drive customer and prospect engagement globally.

Generates and qualifies B2B pipeline through targeted outbound campaigns, events, market intelligence, data, automation, and AI. Leads sponsorship acquisition for VTEX proprietary events, including prospecting, negotiation, relationship management, and delivery coordination. Tracks performance to improve targeting, conversion, and pipeline contribution while partnering closely with Sales and internal stakeholders. The role requires São Paulo office attendance Monday through Thursday and remote work on Fridays.

Own and scale VTEX’s Ambassador and Reseller programs in Brazil, recruiting participants, driving engagement, managing referrals, and converting relationships into leads and pipeline. Track productivity, conversion, and commercial impact in partnership with Sales. Use data, AI, and automation to improve targeting, activation, and program effectiveness. The role requires strong relationship-building, organization, commercial judgment, analytical skills, Portuguese and English fluency, and attendance at the São Paulo office four days per week.

Lead VTEX’s CMS product strategy and roadmap for enterprise commerce. Define AI-powered content management capabilities, partner with engineering, design, customers, and platform teams, and validate ideas through prototypes, experimentation, and data analysis. The role requires hands-on use of AI development tools, technical understanding of APIs and platform architecture, customer-driven product judgment, and the ability to influence cross-functional stakeholders.

Build and maintain scalable analytical data models, ingestion pipelines, and transformation workflows for VTEX Ads. Gather data requirements with product and technology teams, optimize SQL and Python queries, monitor pipeline reliability, and support stakeholders across product, business, client, and data science functions. The role focuses on AWS-based data platforms, ad-tech metrics, semantic data layers, and advancing data engineering best practices.

Executive leader responsible for VTEX’s North American B2B strategy, growth, profitability, and market penetration. Leads enterprise sales, B2B marketing, business development, and customer success; owns ACV, P&L, demand generation, strategic account negotiations, partner ecosystems, and market positioning. Provides product feedback and drives adoption of VTEX’s B2B digital commerce and AI capabilities.

Reviews, drafts, negotiates, and manages commercial contracts across Brazil and LATAM. Identifies and escalates legal risks, supports Sales and Alliances, develops contract frameworks for SaaS and emerging technologies, manages the full contract lifecycle in CLM tools, and collaborates with Finance, Privacy, Security, Compliance, and Technology teams. The role also supports cross-border projects, process optimization, AI-enabled workflow improvements, and training on contract management systems.

Build and scale VTEX’s US channel ecosystem by recruiting and enabling system integrators, agencies, technology partners, ISVs, and consulting firms. Develop joint go-to-market plans, drive partner-sourced revenue and enterprise pipeline, manage executive relationships, forecast performance, and collaborate cross-functionally with Sales, Marketing, Product, and Engineering. The role is based in NYC or Miami with four office days per week and travel for partner, customer, and industry events.

Own enterprise new-logo acquisition in Poland for VTEX’s digital commerce platform. Responsibilities include territory planning, pipeline generation, discovery, solution alignment, complex multi-stakeholder negotiations, forecasting, proposal development, and closing €100k+ ACV deals. The role targets enterprise retailers, brands, and B2B manufacturers, requiring collaboration with marketing, presales, systems integrators, and agency partners. Regular travel within Poland and monthly travel to international company offices is required.

Design and build high-scale, mission-critical backend systems for VTEX’s Order Management and Order Allocation platform. Develop agent-based workflows that customize order processing, routing, and fulfillment. Solve complex distributed-systems and platform-architecture problems, collaborate with stakeholders and leadership, provide technical guidance, and contribute to AI-driven orchestration initiatives.

Build and evolve large-scale, resilient front-end commerce applications used across thousands of stores. Lead architecture, testing, performance, accessibility, and product delivery with product managers and designers. Serve as a technical reference, mentor engineers, participate in hiring, and use AI responsibly to improve development speed and quality. The role requires advanced English and Portuguese and is remote within Brazil.

Executive leader responsible for VTEX’s North American B2B business strategy, growth, profitability, P&L, and market penetration. Leads enterprise sales, B2B marketing, business development, and customer success teams; owns ACV growth, demand generation, pipeline, strategic account closures, partner ecosystems, and market positioning. Drives GTM alignment, manages marketing spend and retention, supports product evolution, and represents VTEX to senior B2B executives.

Develop and evolve scalable backend systems for global, multi-tenant SaaS products. Provide technical guidance, establish engineering direction, improve product scalability, and address customer and market needs. Collaborate cross-functionally, work with multiple programming languages—primarily C#—and use AI, LLMs, automation, and development tools responsibly to improve workflow quality and speed.

Own the full enterprise SaaS sales cycle across Mexico, from outbound prospecting and qualification through negotiation and contract close. Build pipelines, engage executive stakeholders, conduct discovery, deliver value-based presentations, manage forecasts and CRM updates, and collaborate with Solution Engineers, Marketing, and global teams. The role focuses on digital commerce solutions for enterprise retailers, brands, manufacturers, and distributors, requiring consultative selling, quota achievement, and strong pipeline generation.

Own and evolve VTEX’s shared compute platform, migrating workloads from AWS Elastic Beanstalk to EKS while maintaining reliability and zero downtime. Design scalable networking and load-balancing components, operate production infrastructure, participate in on-call rotations, and improve GitOps and infrastructure-as-code practices. Collaborate with multiple product and platform teams as a technical focal point for critical infrastructure.

Own Battle of Bats’ digital presence across Instagram and YouTube, producing short- and long-form video, match coverage, player stories, behind-the-scenes content, captions, and thumbnails. Drive audience growth and retention through engaging content series, working autonomously with founders. The role requires relocating, working in-office four days weekly, traveling to content and event locations, and attending the March 2027 cricket event.

Manage enterprise customer relationships across EMEA and APAC, serving as a trusted advisor on VTEX commerce solutions. Responsibilities include understanding client needs, developing tailored strategies, driving adoption and business outcomes, reducing churn, identifying upsell and cross-sell opportunities, expanding contract value, analyzing customer metrics, and supporting long-term retention and revenue growth.