Engineering Manager, Product Discovery & My Account Experience

Posted 4 Days Ago
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Hiring Remotely in Brazil
Remote
Expert/Leader
eCommerce • Information Technology • Software
The Role
Lead the engineering team responsible for e-commerce product discovery and account experiences. Own delivery, quality, reliability, capacity planning, technical direction, and service metrics. Manage and develop engineers through coaching, feedback, performance reviews, and hiring. Partner with Product, Design, and other engineering teams, contribute to architecture decisions, manage dependencies, and promote responsible AI adoption and continuous improvements across engineering practices.
Summary Generated by Built In

ABOUT THE TEAM
The Discovery & My Account team owns the product selection journey in e-commerce stores built with FastStore, VTEX’s storefront platform. This covers the shopper’s path to finding and choosing products, as well as the account experience after purchase. The team is moving toward a native AI platform, where stores are generated and edited with the help of agents.

ABOUT THE ROLE
You’ll lead the team that owns this journey, accountable for delivery, quality, and reliability. You’ll turn product priorities into a realistic plan, balance capacity across roadmap, sustaining work, and on-call, and track delivery, performance, and reliability metrics for the services you own. You’ll also lead people: 1:1s, feedback, career development, performance reviews, and hiring, in a high-performance environment that values work-life balance. You’ll work closely with Product, Design, Product Services, and other engineering teams, surface risks and dependencies, and help make decisions with customers and partners. You’ll contribute to architecture reviews and technical proposals, encourage the use of AI in day-to-day engineering, and help evolve engineering practices across the company.

What you’ll deliver in the first 6–12 months
The product is going through a transition phase. Early deliveries focus on migrating to and adapting to the new framework. In the medium to long term, the challenges are driving customer adoption of the new version and deprecating older versions, along with continuous improvements to components and journeys.

WHO YOU ARE

  • You have a solid background in software engineering. 
  • You’re a seasoned Engineering Manager with strong experience leading software engineering teams, a proven track record of growing people, managing performance, and delivering complex technical projects.
  • You’re hands-on and curious about using AI/LLMs, automation, and modern dev tools to boost your team’s speed and quality, while staying thoughtful about responsible use. AI critical thinking is a must.
  • Advanced English. You collaborate effectively in a fast-paced, global environment with distributed teams and cross-functional partners.
  • Bachelor’s degree in Engineering or a related field.

ABOUT VTEX 

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.


BENEFITS 

  • Annual profit-sharing program and equity eligibility
  • Health, dental, and life insurance with national coverage provided by VTEX
  • Annual budget for professional development in Tech
  • Language development incentive program (English, Spanish, Portuguese)
  • Flexible meal allowance
  • Extended parental leaves
  • Child-care assistance
  • Flexible work schedule and remote-first culture

Skills Required

  • Solid background in software engineering
  • Experience leading software engineering teams
  • Experience growing people, managing performance, and delivering complex technical projects
  • Hands-on curiosity and experience using AI, LLMs, automation, and modern development tools
  • Critical thinking about responsible AI use
  • Advanced English proficiency
  • Bachelor's degree in Engineering or a related field
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The Company
HQ: London
1,518 Employees
Year Founded: 2000

What We Do

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,600 global B2C and B2B clients, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,500 active online stores across 43 countries (as of FY ended on December 31, 2023). For more information, visit www.vtex.com.

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