Jobs at VSP Vision Care

Plan and execute marketing, sales, and customer events end-to-end: logistics, vendor procurement, budgets, on-site support, attendee tracking, and post-event evaluations to improve future events.

Deliver exceptional customer service and drive store sales by recommending lenses, coatings, and frames; fill and fit eyeglass prescriptions; perform optical measurements; maximize managed vision care relationships; support marketing initiatives; maintain positive host/doctor relationships; execute merchandising and other duties assigned by Optical Manager.

Provide exceptional customer service, sell eyewear products, fit and adapt lenses and frames, take precise optical measurements, recommend lenses/coatings, support managed vision care administration, execute local marketing initiatives, maintain accurate pricing and delivery estimates, and assist the Optical Manager with store merchandising and other duties.

Sell and service eyewear products by managing existing accounts and developing new business. Build customer relationships, represent the product line, collaborate with internal teams, use sales automation to track activities, and meet revenue quotas. Travel frequently to cover assigned territory and ensure service levels.

Provide timely, accurate customer support across phone, in-person, and online channels. Research and resolve routine to complex inquiries (orders, eligibility, payments, shipping, prescriptions), document interactions, escalate systemic issues, support sales or claims as needed, and maintain current product, policy, and process knowledge. May perform QA testing and attend occasional events or travel.

Provide timely, accurate customer support across phone, email, and in-person channels. Research and resolve routine to complex inquiries, document outcomes, escalate trends, maintain LOB standards, and assist with order, eligibility, payment, and claims processes. May attend events or travel occasionally.

Lead and design emerging-technology projects from concept to prototype, evaluate technologies and business models, run user research and validation, build scorecards, pitch opportunities, present findings, and maintain cross-functional and external partnerships to scale business impact.

Lead domain-focused innovation efforts end-to-end: identify opportunities, quantify enterprise value, design and run pilots/proofs-of-concept, advise project teams, translate trends into actionable insights, mentor junior staff, and manage stakeholder relationships to scale validated innovations.

Sell and service eyewear products to existing and new B2B accounts. Develop sales strategies, cultivate customer relationships, meet revenue quotas, and liaise with internal teams. Use sales automation to track activity and prepare reports; travel frequently and maintain required agent licensing.

Provide accounts receivable and collections services for mid-to-large customers; act as primary billing/contact; perform billing, cash application, reconciliation, dispute resolution, collections, and reporting; analyze data and trends, recommend adjustments/write-offs, coordinate with Sales and partners, maintain controls, and mentor new teammates.

Designs, builds, and maintains scalable ETL/ELT data pipelines and integrations. Profiles and cleanses data, creates mappings and SQL, documents metadata, monitors data quality, participates in code reviews, and collaborates with analytics, DBAs, and business partners to enable accurate analytics and data warehousing.

Lead development of scalable enterprise analytics and data stewardship. Perform advanced data analysis, assess data quality and lineage, define cleansing strategies, manage metadata and business glossary, support enterprise data warehouse and analytic product backlogs, and collaborate with cross-functional teams to enable self-service and advanced analytics.

Lead Altair brand sales strategy and P&L; manage regional and inside sales teams; deliver revenue, EBITDA, and market-share targets; use Salesforce and analytics to forecast and optimize performance; collaborate cross-functionally on marketing, product, supply chain, and finance; oversee inside sales KPIs, staffing, and training; travel ~20% for domestic and international accounts.

Provide exceptional customer service and drive store sales by dispensing eyeglass prescriptions, fitting lenses and frames, taking optical measurements, recommending lenses/coatings, supporting managed vision care plans, executing local marketing, and fostering positive relationships with customers, doctors, hosts, and associates.

Provide exceptional customer service and drive store sales by filling ophthalmic prescriptions, fitting and adapting lenses and frames, taking precise optical measurements, recommending lenses/coatings/frames, maximizing vision plan relationships, executing local marketing, supporting hosts and doctors, merchandising, and maintaining accurate pricing and delivery timelines. Must hold state optician licensure; typically 1-2 years retail/optical experience.

The role involves developing business strategies for key accounts, enhancing customer relationships, and achieving sales goals within a specified territory, focusing on the optical industry.

Provide HR advice and counsel to managers and employees on policies, employee relations, compensation, benefits, performance management, and corrective actions. Partner with business units on organizational development, deliver training, support HR projects, and ensure compliance with state and federal employment laws.

The Senior Global Business Development Manager develops strategies for key accounts, fosters relationships, promotes products, analyzes data, and implements sales plans to enhance revenue and customer satisfaction in the optical industry.

The Optical Administrator attracts and retains customers by delivering exceptional service, filling eyeglass prescriptions, and assisting in frame selection. Responsibilities include leveraging sales skills, managing vision care relationships, and supporting marketing initiatives.

Sell and grow broker and account relationships within an assigned territory to meet revenue goals. Develop sales strategies, provide plan design options and rate quotes, coordinate with client managers, operations, and market directors, and implement new clients while maintaining broker relationships.