Jobs at VML Enterprise Solutions

Lead and deliver complex digital and eCommerce projects using Agile or Waterfall. Manage multiple workstreams, budgets, risks, stakeholders and reporting. Mentor junior PMs, run workshops and steering committees, drive process improvements, and ensure high-quality, on-time delivery.

Designs, implements and maintains automated tests for an eCommerce platform using TypeScript, Playwright and Cucumber (BDD). Responsible for UI, API and DB testing, accessibility and visual checks, CI integration, and collaborating with Agile teams to ensure test coverage and application quality.

Lead business analysis for ecommerce projects: gather and document requirements, produce user stories and acceptance criteria, run workshops, recommend solutions, work with scrum teams to delivery and go-live, analyse systems and processes, manage stakeholders and client relationships, provide training, and ensure high-quality customer-focused solutions.

Execute high-velocity site optimisation and CRO initiatives: run A/B and personalization tests, deploy rapid site updates, monitor real-time performance, ensure tracking/tagging integrity, build audience segments from CDPs, and coordinate with paid media, CX, creative and development teams to drive measurable trading uplift and ROI.

Execute and operationalize global personalisation roadmap: configure and launch personalisation programs, monitor performance, track ROI, produce reports, and collaborate with stakeholders to translate data insights into recommendations.

Design, develop, and extend AEM components, templates, dialogs, workflows, and Sling-based backend (OSGi/Sling/JCR). Integrate front-end (HTML5/CSS3/JS), configure Dispatcher/CDN, build REST/GraphQL integrations, implement unit tests, and support CI/CD and performance troubleshooting.

Lead solution architecture for large-scale eCommerce transformations: design, document, and communicate cloud-native, distributed commerce solutions; run design workshops; liaise with client stakeholders; ensure architecture is delivered by delivery teams; develop patterns and PoCs for new technologies.

Mid-level QA engineer focused on eCommerce testing within Agile teams. Create and execute manual and automated tests (Playwright with JS/TS), perform system and integration testing, API and backend testing (SQL, log review), maintain automation suites integrated into CI/CD, report metrics, and contribute to non-functional testing like compatibility and accessibility.

Execute daily site optimisation and Rapid Iteration & Optimisation (RIO) roadmaps: build and QA A/B and multivariate tests and personalisation, monitor real-time performance, translate insights into recommendations, manage tagging/data quality, and coordinate cross-functional teams to drive conversion and trading uplift.

Lead and execute qualitative and quantitative UX/CX research for an automotive client's mobile app and web platforms. Plan studies, recruit participants, run usability tests, interviews, surveys and analytics-driven investigations. Synthesize findings into reports, personas, journey maps and recommendations. Present insights to stakeholders and maintain a central research repository to inform product, design, and business decisions.

Write high-quality long-form web content (landing pages, editorial, product/service pages) that balances storytelling, SEO, UX and commercial goals. Collaborate with UX/UI, SEO, analytics, development and stakeholders, support CMS-driven web operations, content governance, optimisation, audits, and migrations while ensuring accessibility, brand tone, and editorial consistency.

Design, build, and maintain scalable serverless backend services in Node.js/TypeScript on AWS. Architect API Gateway/Lambda/DynamoDB solutions, implement async messaging with SQS/SNS/EventBridge, monitor with CloudWatch/CloudTrail/X-Ray, write testable code, and participate in CI/CD and infrastructure-as-code workflows.

Lead global personalisation strategy and execution, translating optimisation frameworks into scalable personalised experiences. Manage technical planning, integrations (CDPs, CMS, analytics, recommendation engines), program delivery, budgets, and ROI tracking. Champion experimentation-led growth, lead cross-functional teams, and communicate performance insights to stakeholders to drive measurable business outcomes.

Lead and deliver complex software and eCommerce projects using Agile or Waterfall. Manage multiple workstreams, budgets, stakeholders, and junior PMs; drive status reporting, risk mitigation, and process improvements to ensure timely, high-quality delivery.

Senior consultancy role advising C-suite clients on omni-channel commerce and digital transformation. Lead cross-functional teams to design strategies, roadmaps and solutions across eCommerce platforms, CMS and PIM. Mentor junior consultants, identify business opportunities, support delivery with business insights, and drive continuous improvement and innovation. Travel to client sites in the UK and potentially EU.

Provide operational support for enterprise commerce and digital platforms: monitor systems, troubleshoot incidents, respond to and escalate tickets, coordinate deployments and vendor/partner interactions, automate operational tasks, maintain uptime and SLAs, produce runbooks and post-incident reviews, and collaborate with development and delivery teams to improve platform reliability.

Lead hands-on delivery of global personalisation initiatives: configure, launch, monitor and report on personalised campaigns using CDPs, CMSs and analytics. Manage timelines, resources and ROI, collaborate cross-functionally, and translate data insights into actionable recommendations to drive measurable growth.

Lead client relationships and manage CX/eCommerce projects across web platforms. Oversee briefs, creative delivery, research, budgets, SOWs, resourcing and proposals. Identify growth opportunities, coordinate multidisciplinary teams (UX/UI, data, developers), and ensure projects deliver on time, on budget, and meet strategic client goals.

Design and implement personalized customer experiences using Salesforce Marketing Cloud Personalization. Collaborate with cross-functional teams to define personalization opportunities, create solution architectures, integrate data sources and APIs, configure MCP campaigns on web and mobile (including Mobile SDK), manage catalogs and sitemaps, and provide technical support and training to clients and development teams.

Execute and operationalize global personalization roadmap: configure, launch, monitor and report on personalization programs. Support Personalisation Lead, collaborate with cross-functional teams, apply PLG principles, manage timelines/resources, track ROI and translate data insights into stakeholder-ready recommendations to drive measurable business value.