Jobs at VML Enterprise Solutions

Lead business analysis for eCommerce projects: gather and document requirements, produce user stories and acceptance criteria, run workshops, recommend solutions, support Agile delivery to go-live, map processes, liaise with stakeholders and delivery teams, and train users.

Lead business analysis for eCommerce projects: gather and document requirements, create user stories and acceptance criteria, run workshops, recommend solutions, work with scrum teams to delivery and go-live, map and improve business processes, estimate analysis effort, train users, and manage stakeholder relationships to maintain client satisfaction.

Lead CX and EX consultancy engagements across physical and digital touchpoints. Plan and deliver transformation and optimisation projects, facilitate workshops, apply design-thinking, create CX frameworks (journey maps, blueprinting), define research, and align CX with data and eCommerce technology while engaging stakeholders including C-suite.

Senior technical leader responsible for architecture and design authority, technical governance, AI tooling adoption, global collaboration, partner enablement, and building a high-performing cross-functional engineering and architecture organisation to deliver consistent, scalable enterprise commerce and MarTech solutions.

Develop and maintain production-ready iOS features using Swift, SwiftUI and UIKit. Participate in Agile squads, deliver end-to-end features from prototyping to release, ensure quality via code reviews and testing, optimize performance and accessibility, and communicate with technical and non-technical stakeholders.

Lead manual and exploratory testing for ecommerce customer journeys and integrations. Validate web, API, and backend flows, use automation signals, investigate via logs/databases, report defects with clear reproduction, and communicate risks and outcomes to teams and clients within agile teams.

Provide hands-on AWS technical pre-sales support across North America: build demos and POCs, create reference architectures, lead technical deep-dives, support RFPs, enable delivery teams, and maintain AWS expertise to drive co-sell success and POC-to-production conversions.

Develop, customize, and maintain Salesforce Commerce Cloud (SFCC) B2C applications using SFRA, cartridges, ISML, controllers, OCAPI/SCAPI. Build integrations with payment gateways, ERP/CRM/OMS/PIM, implement REST APIs, troubleshoot and optimize performance, participate in code reviews, support deployments, and collaborate with cross-functional teams.

Contract CX Researcher to plan and run qualitative and quantitative research across end-to-end automotive customer journeys. Create journey maps, service blueprints, personas and strategic recommendations; synthesise insights with analytics; facilitate workshops; and embed customer insight into journey design, prioritisation and continuous improvement across multi-channel experiences.

Design, build, and maintain scalable ETL/ELT data pipelines and infrastructure using GCP, Matillion, and Snowflake. Integrate customer/event data (RudderStack), transform and model data, ensure data quality and governance, support BI and product analytics (Amplitude, Tableau), automate workflows with Python, and collaborate with analytics, product and client teams to deliver reliable data for reporting and AI/ML initiatives.

Implement and maintain web analytics solutions: gather requirements, configure tag management and data layers, perform QA, build reports/dashboards, train clients, and provide technical and strategic analytics support.

Responsável por organizar, processar e analisar grandes volumes de dados para avaliar performance de campanhas, gerar insights estratégicos e apoiar decisões. Criar e manter dashboards e relatórios gerenciais, otimizar pipelines de dados e garantir qualidade, consistência e confiabilidade das bases, atuando em parceria com áreas de negócio.

Lead front-end Shopify development: build and maintain production-ready themes and reusable components, lead Agile workstreams, mentor developers, integrate with APIs and Shopify Apps, ensure code quality, accessibility, performance, and own delivery and ongoing maintenance.

Develop and execute social commerce strategies that integrate paid and organic efforts (with emphasis on TikTok Shop and Meta). Lead content strategy, client relationships, performance analysis, and cross-functional project delivery. Present recommendations to senior clients, collaborate with creative/media/analytics teams, and work at client locations as required to drive measurable online sales and engagement.

Design, build, and maintain Salesforce Service Cloud solutions using LWC, Aura, Apex, and Visualforce. Configure automation and data models (Flow, Process Builder), develop integrations with third-party systems and SFCC, work in Agile teams, gather client requirements, and mentor junior developers.

Execute and operationalize global personalization initiatives: configure, launch, monitor and report on campaigns using personalization platforms, analytics and CDPs. Support roadmap delivery, track ROI, collaborate with stakeholders, and refine personalization frameworks to drive measurable business value.

Contract Optimisation Manager to execute high-velocity site optimisation and RIO roadmaps. Build, launch, and QA A/B and personalization tests, monitor real-time performance, translate insights into recommendations, manage tagging/data quality, and coordinate with Paid Media, CX, creative and development teams to drive conversion uplift.

Manage end-to-end execution of regional experimentation roadmaps: coordinate launches, configure experimentation platforms and CDPs, extract and report A/B test data, troubleshoot deployments, and communicate performance and blockers to stakeholders.

Lead and deliver complex eCommerce and software development programmes aligned to US hours. Manage multiple teams (~20+), resources, budgets, vendors, risks, dependencies and governance; implement ways of working, support project managers, and ensure timely delivery and stakeholder alignment.

Lead and own end-to-end enterprise e-commerce architecture, designing cloud-native, headless/composable solutions and integrations (CDP, OMS, PIM, ERP). Lead technical delivery of large-scale implementations, manage multi-disciplinary squads, mitigate technical risks during peak events, run architecture workshops and pre-sales, and advise C-level stakeholders on technical strategy.