Jobs at VML Enterprise Solutions

Develop, customize, and maintain Salesforce Commerce Cloud (SFCC) B2C applications using SFRA, cartridges, ISML, controllers, OCAPI/SCAPI. Build integrations with payment gateways, ERP/CRM/OMS/PIM, implement REST APIs, troubleshoot and optimize performance, participate in code reviews, support deployments, and collaborate with cross-functional teams.

Provide hands-on AWS technical pre-sales support across North America: build demos and POCs, create reference architectures, lead technical deep-dives, support RFPs, enable delivery teams, and maintain AWS expertise to drive co-sell success and POC-to-production conversions.

Develop and execute integrated social commerce strategies that unify paid and organic efforts, lead content and platform-specific plans (especially TikTok Shop and Meta), manage client relationships, analyze performance, and deliver projects on time and on budget while collaborating with creative, media, and analytics teams.

Lead content strategy and execution for eCommerce clients: develop content audits, calendars, tone of voice, and discoverability strategies; manage a multidisciplinary content team, define KPIs and measurement frameworks, optimize for SEO/GEO and conversion, and establish ethical AI and accessibility governance across digital experiences.

Lead business analysis for ecommerce projects: gather and document requirements, author user stories and acceptance criteria, run workshops, propose solutions, work with scrum teams to delivery and go-live, analyse systems for efficiencies, train users, and manage client stakeholders to ensure high customer satisfaction.

Lead business analysis for eCommerce projects: gather and document requirements, create user stories and acceptance criteria, run workshops, recommend solutions, work with scrum teams to delivery and go-live, map and improve business processes, estimate analysis effort, train users, and manage stakeholder relationships to maintain client satisfaction.

Lead business analysis for eCommerce projects: gather and document requirements, produce user stories and acceptance criteria, run workshops, recommend solutions, support Agile delivery to go-live, map processes, liaise with stakeholders and delivery teams, and train users.

Lead requirements gathering and translate business needs into user stories and acceptance criteria for ecommerce projects. Facilitate workshops, liaise with stakeholders and scrum teams, propose solutions, estimate analysis work, support go‑live, and provide training while ensuring client satisfaction and process improvements.

Design, configure, and optimize omnichannel customer journeys in Adobe Journey Optimizer; build campaigns across email, mobile, and web; integrate AJO with Adobe Experience Platform and other Adobe tools; develop workflows, decisioning rules, and real-time profiles; troubleshoot platform and integration issues; analyze and optimize campaign performance; maintain documentation and operational playbooks.

Design, build, and maintain scalable ETL/ELT data pipelines and infrastructure using GCP, Matillion, and Snowflake. Integrate customer/event data (RudderStack), transform and model data, ensure data quality and governance, support BI and product analytics (Amplitude, Tableau), automate workflows with Python, and collaborate with analytics, product and client teams to deliver reliable data for reporting and AI/ML initiatives.

Execute and QA rapid site optimisation using A/B and multivariate testing, personalization and CDP-driven audiences. Monitor real-time analytics, translate test results into action, coordinate cross-functional assets, administer optimisation/analytics/CMS platforms, and ensure tagging and data integrity to drive conversion uplift.

Manage delivery and coordination of global marketing assets for designated markets (brochures, websites, digital configurator). Act as main regional contact, ensure timelines, SLAs, QC, and approvals, collaborate with global teams and agencies, update status reports, and support contingency planning to meet launch deadlines.

Lead enterprise Marketo consulting and architecture engagements: design, implement, and optimize Marketo solutions and integrations (Salesforce, Adobe, Dynamics, LaunchPoint), build REST/GraphQL-based integration architectures, develop reporting (RCE), troubleshoot complex implementations, run client workshops, and mentor delivery teams.

Lead funnel and behavioral analysis across multi-market digital touchpoints, design and evaluate A/B and incrementality tests, generate insights using statistical methods and AI, build dashboards and measurement frameworks, ensure data quality with analytics engineering, and mentor junior analysts.

Lead end-to-end digital product delivery for a major automotive client: discovery through launch, translate stakeholder needs into requirements, run prioritisation and roadmap, collaborate with UX/design/engineering, and drive data-led optimisation including CRO and SEO integration.

Lead front-end Shopify development: build and maintain production-ready themes and reusable components, lead Agile workstreams, mentor developers, integrate with APIs and Shopify Apps, ensure code quality, accessibility, performance, and own delivery and ongoing maintenance.

Design, build, and maintain Salesforce Service Cloud solutions using LWC, Aura, Apex, and Visualforce. Configure automation and data models (Flow, Process Builder), develop integrations with third-party systems and SFCC, work in Agile teams, gather client requirements, and mentor junior developers.

Develop and execute social commerce strategies that integrate paid and organic efforts (with emphasis on TikTok Shop and Meta). Lead content strategy, client relationships, performance analysis, and cross-functional project delivery. Present recommendations to senior clients, collaborate with creative/media/analytics teams, and work at client locations as required to drive measurable online sales and engagement.

Execute and operationalize global personalization initiatives: configure, launch, monitor and report on campaigns using personalization platforms, analytics and CDPs. Support roadmap delivery, track ROI, collaborate with stakeholders, and refine personalization frameworks to drive measurable business value.

Contract Optimisation Manager to execute high-velocity site optimisation and RIO roadmaps. Build, launch, and QA A/B and personalization tests, monitor real-time performance, translate insights into recommendations, manage tagging/data quality, and coordinate with Paid Media, CX, creative and development teams to drive conversion uplift.