Jobs at Junction

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Junction seeks referrals for hires building infrastructure for diagnostic healthcare, making patient data accessible and automated across labs and devices. The posting outlines compensation perks, remote-first benefits, timezone hiring constraints, no visa sponsorship, and the engineering tech stack (Python, Go, GCP, TypeScript). Submit referrals via the application tab to earn a $5,000 bonus paid after three months of employment.

The role involves investigating complex product escalations, managing cross-functional resolutions, and ensuring effective release processes in a healthcare tech startup.

The Senior Solutions Engineer will lead pre-sales technical calls, assist with onboarding and integration, and provide technical support to customers while managing product feedback.

As a Sales Development Representative, you will generate leads, qualify potential customers, and manage outreach efforts in the healthcare space to support the sales team.

The Software Engineer will build customer-facing products for healthcare, focusing on full-stack feature development and user experience, while engaging with customers and iterating on the product based on feedback.

As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.

As a Data Scientist, you'll lead high-stakes analytical work, creating predictive models and defining frameworks for experimentation and evaluation within a healthcare tech startup.

Join a small engineering team to build innovative healthcare products using a modern tech stack. Drive product development focused on lab testing and patient experience. This role requires 3+ years of backend experience, preferably in Python, and a passion for technology's role in healthcare.

Lead the resolution of complex operational issues in healthcare by collaborating with engineering, support, and external vendors, while documenting insights and processes for improvement.

The Founding Product Operations role involves investigating complex product-related escalations in healthcare, coordinating issue resolution across teams, and creating documentation to prevent future problems. You'll work closely with engineering, operations, and external partners to ensure efficient handling of incidents and improve processes.

Investigate and resolve complex escalations involving product and vendor systems in a founding Product Operations role. Ensure smooth release processes and effective communication across teams.

As a Senior Account Executive, you'll lead pipeline generation and deal closures with SMBs and Enterprise customers in healthcare, focusing on ethical sales and customer relationships.

The Technical Recruiter will manage end-to-end hiring processes for engineering roles, build talent pipelines, and partner closely with hiring managers to identify hiring needs while ensuring a positive candidate experience.