Jobs at Visualsoft

Leads social media strategy and delivery for a portfolio of agency clients. Responsibilities include developing multi-channel strategies, managing client relationships, integrating organic, paid, creator, and community programs, analysing performance, improving ROI, retaining and expanding accounts, overseeing workflows and quality, mentoring team members, and presenting recommendations to senior stakeholders.

Own a portfolio of social media clients, developing and executing multi-channel organic, paid, creator, and community strategies. Lead senior client relationships, oversee account delivery, optimize campaigns using analytics, and drive retention, profitability, ROI, and account growth. Manage workflows, quality control, pitches, reporting, and cross-functional collaboration while mentoring team members and providing strategic guidance.

Lead a portfolio of social media clients, developing multi-channel strategies across organic, paid, creator, and community channels. Own senior client relationships, retention, account profitability, campaign performance, and ROI. Oversee delivery, workflows, quality control, reporting, and team collaboration while identifying expansion opportunities. Mentor direct reports, present to senior stakeholders, and use analytics, testing, and industry innovation to improve client outcomes.

Lead client customer engagement strategies that transform customer data into revenue, retention, and Customer Lifetime Value growth. Responsibilities include diagnosing client needs, creating customer journey and segmentation strategies, developing multi-channel roadmaps, presenting recommendations, managing client portfolios, mitigating churn, identifying upsell opportunities, mentoring internal teams, managing partnerships, and tracking performance KPIs. The role also contributes to service development and requires strong CRM, email marketing, analytics, e-commerce, and consultative strategy expertise.

Execute and optimize multi-channel customer engagement campaigns across email service providers and marketing automation platforms. Responsibilities include campaign design, building, testing, deployment, scheduling, customer segmentation, asset management, KPI monitoring, reporting, and performance analysis. The role collaborates with strategists, creatives, technical teams, clients, and partners while developing platform expertise and supporting campaign innovation, process improvements, and accurate delivery against retention and commercial objectives.