Jobs at Visual Comfort & Co.

Owns the international eCommerce product roadmap for the UK, EU, and France. Leads French localization across UX, pricing, payments, taxation, and compliance; manages B2B and B2C customer journeys; partners with engineering and cross-functional teams on platform enhancements, launches, and content. Uses customer and market analytics to improve conversion, AOV, retention, and NPS while mentoring junior product managers and aligning U.S. and European stakeholders.

Processes vendor invoices, performs three-way matching, resolves payment discrepancies, manages vendor accounts, prepares payment runs, reconciles statements, supports expense reports and monthly close, and assists with audits and process improvements. The role also supports ERP enhancements, automation initiatives, vendor maintenance, and accounts payable controls while collaborating with accounting, purchasing, warehouse, vendors, and internal teams.

Assists customers with order questions, product information, website navigation, troubleshooting, and online shopping through chat, email, phone, and social media. Documents customer concerns, resolves complex issues, collaborates across departments, and maintains strong customer relationships. Requires multitasking, problem-solving, accurate communication, product knowledge, and dependable onsite attendance.

Drives hospitality-sector business development for premium lighting and design products by acquiring and retaining customers, cultivating developer, design firm, and procurement relationships, managing sales projects from specification through procurement, conducting customer meetings, presenting value propositions, analyzing data, and achieving revenue growth. The role requires strong knowledge of FF&E and lighting specifications, relationship management, CRM usage, teamwork, and flexible scheduling.

Drives growth in the luxury hospitality segment by acquiring and retaining customers among developers, design firms, and procurement firms. Manages the project lifecycle from specification through procurement and implementation, conducts face-to-face sales calls, presents value propositions, develops relationships with decision-makers, and uses CRM and data analysis to prioritize opportunities and support sales growth.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Lead consultative sales processes targeting builders, architects, interior designers, technology integrators, and electrical contractors. Conduct face-to-face sales calls, manage customer priorities through CRM, communicate value propositions, participate in trade associations, analyze sales data, and collaborate with sales, marketing, and operations teams.

Leads customer acquisition, relationship expansion, and sales growth across lighting and systems products. Manages the full consultative sales process, conducts customer meetings, networks with architects, builders, designers, and contractors, maintains CRM records, supports retention, and analyzes data to guide decisions. The role requires strong communication, organization, product knowledge, and relationship-building skills within design, construction, and luxury home furnishings markets.

Supervises the Product Support team, manages schedules and performance, handles escalated technical and customer inquiries, monitors service quality, provides training, and collaborates with customers, vendors, showrooms, and internal teams to improve support processes and customer experiences.

Leads the multi-regional Accounts Payable and Procure-to-Pay function, overseeing invoice processing, payments, vendor master data, corporate cards, expense reporting, tax reporting, month-end close, and internal controls. Manages and develops a geographically distributed AP team, drives process standardization and automation using RPA and AI, supports ERP enhancements and audits, and partners cross-functionally to improve efficiency, compliance, working capital, and stakeholder experience.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Manage the full consultative sales process for builders, designers, architects, integrators, and contractors; conduct face-to-face sales calls, communicate value propositions, network through trade associations, and use CRM systems to prioritize accounts and track activity. Analyze data, coordinate internal resources, and meet sales objectives while representing the company’s premium brand and customer-service standards.

Provides phone and email product support to customers and field representatives, manages cases and RMAs, researches product issues, documents resolutions in CRM and databases, processes replacement orders and shipping requests, and negotiates incident settlements. The role requires timely issue resolution, cross-department collaboration, product knowledge, and exceptional communication. Additional duties may include training, on-site support, product launches, market events, and retail store setup.

Leads electrical design and development for LED drivers, power supplies, controls, and connected lighting products. Selects and qualifies components, collaborates with suppliers, troubleshoots analog and digital circuits, conducts reliability testing, oversees electrical testing, and mentors junior engineers. The role requires expertise in phase-cut dimmable LED drivers, power-conversion topologies, lighting control protocols, EMI mitigation, simulation tools, and US/EU safety requirements.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Manage the full consultative sales process, conduct face-to-face customer calls, build relationships with architects, builders, designers, integrators, and contractors, and communicate the company’s value proposition. Use CRM tools to prioritize accounts, track projects, analyze data, and support decision-making while meeting sales objectives independently and collaboratively.

Drives customer acquisition, relationship expansion, retention, and sales growth for lighting and systems products. Manages the full consultative sales process, conducts frequent customer meetings, networks with architects, builders, and designers, uses CRM tools to prioritize accounts, communicates product value, and analyzes data to guide decisions. Requires experience in consultative sales and relevant design, construction, luxury furnishings, or lighting markets.

Build relationships with lighting designers, architects, engineers, and other specifiers to expand brand presence and achieve regional sales goals. Identify new business opportunities, support specification sales representatives, manage regional sales programs and projects, execute marketing initiatives, participate in trade shows, and deliver training and client presentations. The role requires extensive travel, strong product and industry knowledge, sales systems proficiency, organization, communication, and presentation skills.

Designs, develops, and deploys enterprise AI and machine learning solutions, including predictive models, intelligent assistants, automation, anomaly detection, and natural language interfaces. Integrates AI capabilities with Azure, enterprise data platforms, Power BI, dashboards, semantic models, and reporting systems. Partners with data engineering and business stakeholders to build ML-ready data foundations, establish responsible AI practices, and align solutions with business goals, governance, security, and compliance requirements.

Drives business development and sales growth within the luxury hospitality segment by identifying prospects, cultivating developer, design, and procurement relationships, and managing customer retention. Leads projects from specification through procurement, conducts customer meetings, presents value propositions, manages CRM activity, analyzes data, and collaborates cross-functionally on solutions. Requires strong knowledge of hospitality FF&E and lighting specifications, relationship-building skills, organization, communication, and flexibility for nonstandard schedules.

Coordinates experiential marketing initiatives across 70+ showroom markets, including events, activations, showroom openings, local marketing programs, vendor logistics, budgets, timelines, and reporting. Develops and coordinates print and digital marketing assets such as invitations, signage, email campaigns, landing pages, social media materials, and presentations. Collaborates with marketing, retail, showroom teams, and external partners while maintaining brand consistency and project documentation.

Drive customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Manage the full consultative sales process, conduct face-to-face sales calls, network with architects, builders, and designers, communicate value propositions, use CRM systems, analyze sales data, and collaborate with internal teams. The role requires extensive sales experience, industry expertise, strong communication and organizational skills, and a proven record of meeting sales goals.

Drives customer acquisition, relationship expansion, retention, and sales growth across lighting and systems products. Leads consultative sales processes targeting builders, designers, architects, technology integrators, and contractors. Conducts customer meetings, networks through trade associations, manages accounts in CRM systems, communicates value propositions, and uses data to guide decisions. Requires extensive consultative sales experience, industry knowledge, strong communication skills, and proficiency with Microsoft Office and CRM/ERP systems.