Teams at Visual Comfort & Co.

Drives hospitality-sector business development for premium lighting and design products by acquiring and retaining customers, cultivating developer, design firm, and procurement relationships, managing sales projects from specification through procurement, conducting customer meetings, presenting value propositions, analyzing data, and achieving revenue growth. The role requires strong knowledge of FF&E and lighting specifications, relationship management, CRM usage, teamwork, and flexible scheduling.

Drives business development and sales growth in the luxury hospitality segment by identifying prospects, cultivating customer relationships, managing projects from specification through procurement, conducting customer meetings, presenting value propositions, and retaining existing accounts. The role targets developers, design firms, and procurement firms, uses CRM and data analysis to prioritize activities, and collaborates cross-functionally to support customer acquisition and solution implementation.

Own the B2B wholesale eCommerce product roadmap, including Salesforce Commerce storefront and account portal capabilities. Translate complex pricing, ordering, account, fulfillment, and integration requirements into product strategies, PRDs, user stories, and prioritized backlogs. Partner with Sales, Finance, IT, Engineering, UX, and integration teams to improve self-service, order accuracy, account management, and platform performance. Define KPIs, lead customer discovery, support Agile delivery, manage ERP and middleware integrations, and present roadmap results to senior stakeholders.