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As a Software Support Specialist, you will work within the RAS Customer Support Team, addressing customer inquiries, resolving complaints, and acting as a liaison between customers and various internal departments. This role requires excellent technical diagnostic skills, problem-solving abilities, and committed customer satisfaction.

As an Inbound Sales Representative, you will convert incoming leads into customers by analyzing their needs, providing tailored solutions, and supporting the sales process through excellent communication and organization. Your role includes managing customer inquiries, booking calls, and effectively following up on sales opportunities.

The Sales Team Manager will lead a team of 15-20 sales personnel, develop understanding of products, ensure quota attainment, maintain relationships with marketplace, set sales quotas, update on pipeline activity, and collaborate with leadership to shape sales strategies in the beverage software industry.