Jobs at VERITEXT LLC

Leads client services operations by coaching and training team members, delegating work, monitoring workflows, balancing priorities, reviewing deliverables, and resolving escalated client and team matters. Participates in phone queues and shared inboxes, supports performance goals, improves training resources, and serves as a subject matter expert on company products and services while delivering a strong client experience.

Supports attorneys, legal teams, reporters, videographers, interpreters, and vendors throughout transcript delivery and litigation-support workflows. Responds to client requests, resolves or escalates issues, tracks deadlines, communicates order changes, and coordinates timely service execution. The role requires strong client relationship skills, organization, attention to detail, adaptability, and comfort managing multiple priorities in a technology-enabled environment.

Provides post-deposition support to attorneys and legal teams by coordinating transcript delivery, resolving issues, managing corrections and order changes, tracking deadlines, and communicating updates. The role builds relationships with clients, court reporters, videographers, interpreters, agencies, and vendors while ensuring accurate, timely service and effective issue escalation.

Supervise and develop the Client Services team, serving as the escalation point for client and team concerns. Monitor service levels, volumes, performance metrics, scheduling, attendance, payroll, and overtime. Coach employees, delegate work, resolve conflicts, improve workflows, support training initiatives, and contribute to regional and national operational improvements while maintaining strong knowledge of company products and services.

Leads people strategy and a team of People Partners while advising regional leaders on organizational design, performance, talent development, succession planning, employee relations, change management, and workforce analytics. Partners across HR functions to support employee experience, acquisitions, integrations, culture, engagement, and organizational effectiveness in a hybrid work environment.

Schedule independent contractors and other legal-service partners for proceedings, ensuring resources are assigned accurately and on time. Support reporters, videographers, interpreters, agencies, clients, and vendors by phone and email. Maintain partner relationships, match personnel to assignments based on skills and availability, resolve scheduling issues, and escalate matters when needed. The role requires strong customer service, communication, organization, attention to detail, and multitasking skills.

Develop and grow relationships with law firms and attorneys across the San Diego territory. Responsibilities include prospecting, building qualified pipelines, creating territory plans, conducting consultative sales conversations, cross-selling and upselling solutions, networking within the legal community, negotiating, closing deals, and achieving revenue and market-share targets.

The Account Executive will maintain and expand relationships with law firms and attorneys, prospect for new business, manage sales opportunities, conduct frequent client visits, deliver presentations, provide consultative solutions, negotiate pricing, close sales, and support clients after purchase. The role requires strategic territory management, consistent follow-up, networking within the legal community, CRM usage, and collaboration with internal teams.

Develops and expands relationships with law firms and attorneys in the Austin market. Manages sales opportunities, conducts client visits and consultative meetings, presents solutions, negotiates pricing, closes business, and provides after-sales support. Builds a strong legal-community network, maintains an active sales funnel, uses Salesforce and sales tools to manage accounts, and collaborates with colleagues to exceed revenue goals.

Supports court transcription orders by receiving and reviewing audio and paperwork, assigning work to transcriptionists, tracking production details, reviewing completed transcripts, creating PDF documents, and providing page counts for invoicing. The role requires strong organization, time management, multitasking, communication, confidentiality, and customer service skills while coordinating with clients, government personnel, transcriptionists, and internal staff.

Drive revenue growth across the Southeast region by acquiring new legal-industry clients, expanding existing accounts, managing a qualified sales pipeline, developing territory plans, conducting consultative sales conversations, and owning the full sales cycle from prospecting through closing. The role requires regular client meetings, networking within the legal community, and identifying cross-sell and upsell opportunities.

The Account Executive will manage and grow relationships with law firms and attorneys in the Denver market. Responsibilities include prospecting, developing sales opportunities, conducting frequent client visits, delivering presentations, leading consultative sales meetings, closing business, managing pricing, following up with clients, networking in the legal community, and maintaining accurate sales activity records. The role requires at least three years of sales experience, strong communication and negotiation skills, organization, customer focus, and proficiency with Microsoft Office.

Drive revenue growth in the Vancouver market by acquiring new legal-industry clients, expanding existing accounts, managing a qualified sales pipeline, developing territory plans, networking, conducting consultative sales, and owning the full sales cycle from prospecting through closing.

Provides post-deposition support to attorneys and legal teams by managing transcript delivery, resolving issues, tracking deadlines, communicating order changes, and coordinating with reporters, videographers, interpreters, agencies, and other vendors. The role requires responsive client service, strong organization, attention to detail, proactive follow-through, and the ability to manage multiple priorities using proprietary software.

Leads regional ADR business strategy, growth, financial performance, operational excellence, client relationships, neutral recruitment, and team development. Oversees budgeting, forecasting, retention, service delivery, organizational integration, and strategic initiatives while supporting dispute resolution operations during high-volume periods. Partners across ADR and Veritext to improve client experience, strengthen market presence, develop leaders, and align regional execution with broader organizational goals.

Provides post-deposition client support for attorneys and legal teams by coordinating transcript delivery, resolving issues, managing corrections and order changes, tracking deadlines, and communicating updates. Builds relationships with reporters, videographers, interpreters, agencies, and other vendors while responding to client requests through email and phone. Requires strong organization, attention to detail, proactive problem-solving, and the ability to manage multiple priorities. Familiarity with court reporting or legal services is preferred.

Schedule independent contractors and other partners for legal proceedings, ensuring resources are assigned accurately and on time. Manage client, reporter, vendor, and subcontractor communications; provide logistical support; resolve scheduling and proceeding issues; and escalate matters when necessary. The role requires strong customer service, communication, organization, attention to detail, and multitasking skills.

Supervise the Client Services team and manage daily workloads, client requests, case-related issues, and service standards. Provide coaching, feedback, and accountability; ensure accurate timecard completion; coordinate with clients, subcontractors, and internal teams; and resolve or escalate issues promptly. The role requires strong customer service, communication, workflow analysis, problem-solving, and hands-on leadership skills, with legal or customer service industry experience preferred.

The Account Executive will grow revenue across the Mountain Region by maintaining existing law firm and attorney relationships, prospecting for new business, managing the sales funnel, conducting frequent in-person client visits, delivering tailored presentations, negotiating solutions and pricing, closing sales, and providing follow-up support. The role requires strategic territory management, legal-community networking, consultative selling, consistent CRM usage, and collaboration with internal teams.

Schedules meetings and depositions, responds to client inquiries, assigns reporters and other resources, confirms assignments, supports vendors and field personnel, and resolves issues. The role requires professional communication, accurate data entry, organization, multitasking, and strong customer service while coordinating legal proceedings through Veritext’s scheduling system.