Jobs at VBP

Provides accounting support for Australian clients, including invoicing, accounts payable and receivable, payment processing, reconciliations, payroll assistance, journal entries, financial reporting, BAS preparation, working papers, and fixed asset maintenance. The role requires strong Xero, Australian payroll, GST, Excel, and accounting knowledge, along with current Xero Advisor and Payroll certifications.

Processes accurate and timely Australian payroll, resolves complex leave, long-service leave, exit, and accrual calculations, prepares compliant payroll reports, supports payroll systems, collaborates with Finance teams, monitors regulatory changes, and develops payroll knowledge resources.

Oversee and improve full-cycle recruitment operations, hiring performance, compliance, data governance, employer branding, recruiting campaigns, and workforce planning. Lead and develop talent acquisition staff, manage external recruitment partnerships, support internal mobility, provide labor market and salary intelligence, and represent the function during audits. Organize recruiting events and ensure effective candidate engagement and pipeline generation.

Supports RPA and digital transformation initiatives by analyzing processes, developing and testing Automation Anywhere bots, documenting requirements and workflows, monitoring bot performance, resolving issues, and collaborating with business and IT teams. The intern also participates in training and continuous learning while following coding and documentation standards.

Provides first-line technical assistance to users by installing and configuring hardware, software, networks, printers, and peripherals. Diagnoses and resolves IT issues, creates user accounts, performs maintenance, updates, backups, and equipment repairs, and tests new technologies. Documents support tickets, maintains incident records, gathers user feedback, and analyzes reports to improve support processes. Requires strong communication, customer service, problem-solving, and basic IT knowledge.

Administer and support enterprise Microsoft cloud, identity, endpoint, collaboration, and infrastructure platforms. Act as Tier 2/3 escalation for production incidents, perform root cause analysis, manage backups/DR, monitor platform health, automate with PowerShell, and maintain runbooks while collaborating with IT, security, MSPs, and vendors.

Execute and optimize day-to-day paid, owned, and earned digital campaigns; manage campaign builds, landing pages, HubSpot workflows, content calendar, communications, partner coordination, and reporting to drive lead generation and marketing operations.

Support financial planners by preparing and reviewing detailed financial plans and reports, managing client files, preparing product comparisons and applications, coordinating meetings and travel, ensuring compliance and timely processing, mentoring junior assistants, and contributing to process improvements and workflow optimization.

Prepare and lodge SMSF financial statements and annual returns with the ATO, ensure SIS Act compliance, maintain fund records, prepare BAS and tax calculations, reconcile investments and bank/broker statements for audit, manage GST/PAYG obligations, stay current on legislation, and suggest process improvements and internal training.

Provide operational support for identity, endpoint security, backup, patch management, and security administration across managed customer environments. Administer Microsoft Entra ID and Microsoft 365 accounts, configure MFA/SSPR/Conditional Access, deploy and monitor endpoint protection and patches, investigate backup failures, manage password vaults, maintain documentation, and ensure compliance with SLAs and retention requirements.

Provide administrative and operational support to the CDP portfolio: manage inbox, project financials (timesheets, accruals, invoicing), onboard/offboard resources, maintain project data and governance, support reporting and workforce management, coordinate meetings/workshops, and drive continuous improvement and AI-related initiatives.

Manage day-to-day bookkeeping in Xero including AP/AR, bank and credit card reconciliations, payroll and superannuation reconciliation, assist with BAS/IAS, support month-end reporting, and liaise with clients and team members.

Manage end-to-end client onboarding in financial services, serve as primary client contact, run trainings and engagement activities, gather feedback, resolve issues, and lead newly onboarded frontline team members to ensure smooth onboarding and client satisfaction.

Provide bookkeeping services for Australian clients including accounts payable/receivable, bank reconciliations, payroll support, BAS preparation, journal entries, invoicing, and maintaining vendor/client records using Xero and related tools.

Manage and improve the organization's ISMS and cyber GRC program: develop policies, run risk assessments, maintain risk register, coordinate audits and third-party due diligence, prepare governance reports, and recommend process improvements to ensure regulatory and standards compliance.

Lead People and Culture strategy, mentor HR team, drive talent acquisition, retention and succession planning, shape inclusive company culture, oversee performance management, L&D, employee relations, ensure labor law compliance, partner with senior leaders and use HR metrics to inform decisions.

Lead a 20–24 person client services team across multiple engagements, drive performance management, coaching, hiring/attrition oversight, client escalations, SLA delivery, training needs analysis, and support team development and transitions.

Own client relationships and lead a 15–30 person team to meet SLAs, KPIs, and quality standards. Manage escalations, conduct client reviews, drive workforce planning, coach staff, and identify account growth and operational improvements while reporting account health to stakeholders.

Monitor security tools and logs, investigate and prioritise incidents, support containment and recovery, perform vulnerability scanning and authorised assessments, maintain risk/compliance records and ISMS activities, assist access and privileged-account reviews, run awareness/phishing simulations, and provide security guidance to stakeholders.

Support mortgage broking team by managing complex loan applications end-to-end, mentoring junior assistants, liaising with clients and lenders, ensuring regulatory compliance, maintaining CRM records, handling post-settlement care, and assisting with process improvements to improve efficiency and client satisfaction.