Teams at VBP

Manage, optimize, and troubleshoot multiple SaaS platforms (Jira, ActiveCampaign, Zoho, Microsoft 365, WordPress/Elementor, Zapier). Monitor usage, improve workflows, support and train users, handle data migration/integration/reporting, automate processes, maintain documentation, and optimize CRM systems to support sales and marketing.

Provide administrative and operational support to the CDP portfolio: manage inbox, project financials (timesheets, accruals, invoicing), onboard/offboard resources, maintain project data and governance, support reporting and workforce management, coordinate meetings/workshops, and drive continuous improvement and AI-related initiatives.

Manage day-to-day bookkeeping in Xero including AP/AR, bank and credit card reconciliations, payroll and superannuation reconciliation, assist with BAS/IAS, support month-end reporting, and liaise with clients and team members.