Jobs at Valocity

Lead customer onboarding, training, support, platform adoption, and customer governance for lenders and valuers in India. Manage valuer relationships, resolve customer issues, monitor KPIs and SLAs, improve support processes, test product releases, and provide feedback to product and marketing teams. Support business development, industry engagement, and operational efficiency initiatives while helping drive customer satisfaction, retention, and account growth.

Leads customer onboarding, implementation, training, support, and platform adoption for lenders and valuers in India. Manages customer relationships, governance reporting, KPIs, SLA performance, issue resolution, product feedback, valuer engagement, and process improvements. Supports marketing, business development, and product teams while using data and analytics to improve efficiency, customer satisfaction, retention, and revenue growth.

Leads customer onboarding, training, support, adoption, and satisfaction for a SaaS platform serving lenders and valuers in India. Manages customer relationships, governance reporting, SLAs, issue resolution, product testing, support processes, valuer engagement, and platform awareness initiatives. Collaborates with product, sales, marketing, and business development teams to improve customer outcomes, operational efficiency, retention, and revenue growth.

Develop and implement QA practices, automated testing systems, scripts, datasets, test plans, and risk-based test strategies. Track coverage, results, and defects; execute system integration and regression testing; ensure browser and mobile compatibility; collaborate with developers to resolve defects; and mentor testers through QA knowledge-sharing sessions.

Lead customer onboarding, implementation, training, product support, and platform adoption for lenders and valuers across India. Manage customer relationships, governance reporting, SLAs, satisfaction, issue resolution, and support processes. Oversee valuer engagement, screening, and relationship management while providing product feedback and supporting marketing and business development. Use data and analytics to improve efficiency, monitor performance, and deliver business outcomes.

Design and deliver scalable solutions and API integrations for Indian banking customers. Lead technical discovery, architecture documentation, API contracts, data mappings, security design, and non-functional requirements. Work directly with bank technology, security, network, and vendor teams through testing, troubleshooting, go-live, and support. Partner with Product and Engineering to define buildable requirements, establish reusable integration standards, and ensure compliance with banking security and regulatory expectations.

Leads Azure infrastructure security, governance, compliance evidence, customer technical assurance, audits, vulnerability remediation, and cloud resilience. Operates and reviews AKS, networking, identity, monitoring, and security controls; administers Vanta integrations; supports ISO 27001 and SOC 2 audits; explains architecture to banks, customers, auditors, and senior stakeholders; and coordinates disaster recovery, risk treatment, and remediation activities.

Graduate UIUX Designer working on a valuation order management dashboard. Responsibilities include UX research, workflow analysis, user flows, wireframes, interaction design, Figma prototyping, usability testing, design validation, and maintaining the Quantum Design System. The role involves presenting findings to product and engineering stakeholders, documenting design decisions, supporting broader product design initiatives, and exploring responsible AI-assisted design methods.

Lead recruitment, onboarding, performance development, succession planning, recognition, and people operations while introducing AI learning, workshops, and capability-building initiatives. Use people data and insights to improve organizational effectiveness, strengthen HR policies and processes, and serve as a trusted People and Culture partner across the company.

Lead B2B business development and partnerships across India, building executive relationships, generating pipeline, negotiating deals, and coordinating cross-functional teams to deliver AI-enabled property decisioning solutions.

The Product Manager will drive Valocity's product development in India by collaborating with stakeholders and translating customer needs into actionable product features. Responsibilities include managing product strategies, documenting requirements, delivering on time, and exploring AI opportunities.